• JollyMolly's

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Overview

JollyMolly's has a rating of 1.13 stars from 46 reviews, indicating that most customers are generally dissatisfied with their purchases. JollyMolly's ranks 65th among Art Supplies sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1

What reviewers want you to know

Positive highlights

  • I, like the rest, ordered merchandise from Jolly Mollys and sent 3 emails and a phone call -

Critical highlights

No critical highlights yet

How would you rate JollyMolly's?
Top Positive Review

“Scam Company”

Opal L.
6/29/15

I, like the rest, ordered merchandise from Jolly Mollys and sent 3 emails and a phone call - no response from them. No merchandise received after they got their money on June 2. I notified PayPal and they are going to flag this company as a Scam. They are going to do some checking as there are so many of us that have been taken in by this company.

Top Critical Review

“Another victim”

Lori L.
7/20/15

I wish there were more ways to get these negative experiences out there to other potential buyers from Jolly Molly's. My experience was no different. Placed an order in June, money was taken out of my account immediately thru paypal, never received my product. Called and emailed like everyone else with no response. I've been buying online since internet commerce was invented, and don't recollect such an experience.

Reviews (46)

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Reviews that mention popular keywords

3 emails (3)
Thumbnail of user loril21
2 reviews
6 helpful votes
July 20th, 2015

I wish there were more ways to get these negative experiences out there to other potential buyers from Jolly Molly's. My experience was no different. Placed an order in June, money was taken out of my account immediately thru paypal, never received my product. Called and emailed like everyone else with no response. I've been buying online since internet commerce was invented, and don't recollect such an experience.

Thumbnail of user walterg18
1 review
2 helpful votes
July 17th, 2015

I ordered the paper for my wedding invitations through this site on June 28,2015. They removed the money from my account June 29,2015. I've never received the paper. No response to multiple emails and phone messages. Now my wedding invitations are unfinished, and late, and I need to come up with a plan B. So furious. So frustrated. Do NOT purchase any items through this website. Total scam.

Thumbnail of user wendyl23
1 review
0 helpful votes
July 14th, 2015

My order was placed on May 12th, a month later they sent me 1 of 23 items I bought (total of $400.00), but after that, they never sent the rest and no response to any of my many communications (by e-mail, on their site and by answering machine).
I am currently trying to get my money back through paypal.
Terrible customer experience. My best ADVICE: Don't buy anything from this website.

Thumbnail of user ruthl15
1 review
1 helpful vote
August 24th, 2015

Ordered on June 23,2015... Now it is Aug 24,2015. They have an automated email, answering machine on their phone. Can only leave a message. No human contact... no order being completed. Now dealing with Paypal trying to get my money back and it keeps coming back transfer not completed. Total ripoff... run away... run away real fast. Don't waste you time or money on this websire!

Thumbnail of user sees9
1 review
0 helpful votes
January 6th, 2016

Luckily I never ordered from them even though their prices were the lowest online. Joann accepted price-matches from them, so I wish I'd matched everything they had in common before JM "went down for maintenance."

Thumbnail of user dawnh31
1 review
1 helpful vote
July 23rd, 2015

In a month's time I have yet to receive my order, see a refund or even get a personalized email response (as opposed to the auto reply that tells me how busy they are with orders) from JollyMolly's. $80+ down the drain? Wish I'd thought to look them up here before I ordered. Still can't tell if they're a scam or just really slow. Suppose we'll never know.

Thumbnail of user melindap7
1 review
1 helpful vote
October 13th, 2015

No merchandise after a month of writing emails and calling. Filed claim with PayPal. I don't understand why PayPal continues to let payments go through to this company with as many people that have complained about them. Still trying to get refund! Ugh!

Thumbnail of user josephm124
1 review
1 helpful vote
September 16th, 2015

Ordered two things that were listed in-stock. After two weeks tried calling them and got an answering machine and they never responded. Sent three emails and got no reply. Had to file a complaint with VISA and finally got my money back. Don't believe anything their site says. You will be sorry if you order from them.

Thumbnail of user elizabethm78
1 review
10 helpful votes
May 26th, 2015

One star because its the lowest I can give. My order was never sent and no response to any communications. I am currently trying to get my money back through paypal. Horrible customer experience. Do not buy from jollymollys.com.

Thumbnail of user carolm87
1 review
4 helpful votes
June 26th, 2015

I normally check reviews before I order online and can kick myself for not doing so this time. I placed an order on 6/16 and have not received any communication from them so checked the reviews and now I am sick. These companies who do this need to be caught and prosecuted. They take people's hard earned money and have no intentions of sending anything. I can't believe I was so stupid in not checking. Is there any recourse at all in getting the money back? I used my debit card which now I'm afraid that they have my info they can zap other funds from my account. What a mess.

Thumbnail of user vickyn6
1 review
2 helpful votes
June 26th, 2015

Wish I had known these reviews existed before I became a victim. No order received. No response to contacts. Disgusted! Expensive lesson. Trying to recoup loss through my bank fraud dept.

Thumbnail of user michelem43
1 review
1 helpful vote
August 25th, 2015

Ordered in June 2015. Received two of my 6 pieces. Left 4 voice messages and sent 4 emails with automated response. This is a horrible company. They must be out of business.DO NOT ORDER!

Thumbnail of user nancyp3
1 review
0 helpful votes
January 10th, 2016

Much to my surprise, I did receive the item I ordered.

Thumbnail of user mikeq5
1 review
2 helpful votes
November 19th, 2015

I placed my order two weeks ago and have been waiting for my order to be shipped. I have emailed and called them several times but no response. Cyber security should take notice of this website and shut it down and bring the culprits to justice. Please do NOT use this site for any products. This is a fraud company/website.

Thumbnail of user tammyd18
1 review
1 helpful vote
June 17th, 2015

Placed order on May 23rd and haven't received product yet. I've left 3 voicemail messages on their BS answering machine and have sent 3 or 4 emails as directed with absolutely no response. I didn't go through paypal so I have no recourse. This is RIDICULOUS!

Thumbnail of user morganat
1 review
0 helpful votes
August 14th, 2015

Similar story: ordered June 15, haven't received anything other than an auto reply to my complaint in July... now it's Aug. 14: NOTHING. Will complain to Paypal for refund.

Thumbnail of user opall
1 review
5 helpful votes
June 29th, 2015

I, like the rest, ordered merchandise from Jolly Mollys and sent 3 emails and a phone call - no response from them. No merchandise received after they got their money on June 2. I notified PayPal and they are going to flag this company as a Scam. They are going to do some checking as there are so many of us that have been taken in by this company.

Thumbnail of user lilianam2
5 reviews
0 helpful votes
July 20th, 2015

Never received my order, no response from mail or phone, This is not a Honest Company/ I don't know why Pay Pal still in Bussines with this Thief Store

Thumbnail of user devink12
2 reviews
4 helpful votes
October 30th, 2015

I ordered 85 dollars worth of glue sticks and after a month never got them, no reply from company, I am filing claim with PayPal

Thumbnail of user jodyd10
1 review
2 helpful votes
June 27th, 2015

I placed an order through Jollymollys.com over a month ago and still have not recieved my items. The website says that my items would ship in 6-12 days from the order date and i recieved nothing. My order status actually still says " awaiting fulfillment". This website is a total scam. I tried contacting by email and telelphone. There is no customer service to talk to. I have written 3 emails and still no response.

Thumbnail of user kimberlyb56
2 reviews
3 helpful votes
April 20th, 2016

I ordered about $40.00 worth of craft supplies. Thankfully I used PayPal. After 6 weeks of no response to my emails and voicemails I submitted a complaint to Paypal. They too never heard back from Jolly Molly so PayPAl issued a refund to me. Never order from this company!

Thumbnail of user charlottea9
1 review
0 helpful votes
September 27th, 2015

I've never written a review like this for any other seller I've dealt with... ever. Oh, if I had only read these reviews before ordering/paying for $65 of merchandise. Like so many others... only an auto-email within days of ordering stating that the order will ship soon. No merchandise, no response to several emails, even through PayPal.
Submitted a claim through PayPal after no response from seller. PayPal settled the claim in my favor and refunded my payment. JollyMolly's sent me no email and entered some lame comment about trying to hire more staff... and hope I'll give them a chance again. NO STINKIN' WAY!

Thumbnail of user sharonm86
1 review
0 helpful votes
July 8th, 2015

Not even worth 1 star - how does this site stay online and how can we get it off so others don't get scammed? I too am "still waiting" on an order placed in June. I am trying to get a refund (luckily only $15) now but this site should be taken off-line by the FBI or someone!

Thumbnail of user peggyy1
1 review
0 helpful votes
July 22nd, 2015

Just like the previous reviews, I placed an order in May, never received it. I've left phone messages and sent emails, nothing. I wish I'd thought to look for reviews before ordering.

Thumbnail of user joannei1
1 review
0 helpful votes
March 28th, 2016

Placed an order with them in June 2015 for $50.00 and paid through PayPal. I never received my items and I have contacted PayPal numerous times. I have called and emailed Jolly Molly's as well. I have not received my items or a refund to date.

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