• Jollychic

Jollychic

Overview

Jollychic has a rating of 2.8 stars from 1,179 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Jollychic most frequently mention customer service, live chat, and credit card problems. Jollychic ranks 10th among Wholesale Clothing sites.

  • Returns
    229

Proactively asks for customer feedback

34
See all photos

What reviewers want you to know

Positive highlights

  • I will leave no hesitate to get other items from jolly chic, and there customer service are awesome as well.

Critical highlights

  • There was also fraud case opened on my credit card after using the site.
  • I had some misgivings after reading their return policy and information on " lost packages".
How would you rate Jollychic?
Top Positive Review

“Great job for partners”

Birendra K.
5/14/21

Jocial is a worldwide digital marketing instrument. It helps to all people to know about products, which produce from many companies.

Top Critical Review

“Jollychic Products are Totally Rubbish”

Kathleen B.
10/30/20

I just received the 2 items i ordered from Jollychic. A plastic clothes drawer and shoe rack for sar158. Holy Crap! When i assembled the items both of those, totally trashy! Parts are missing for the both items and I am sharing the photos here for all to see. I will report this trading company to the Ministry of Economics! That is not fair and is never right to sell to customers defective items! That is plain cheating!

Reviews (1,179)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (159) credit card (32) return policy (22) order number (16) size chart (29)
Thumbnail of user mayf15
1 review
2 helpful votes
April 25th, 2015

I have experienced good service from this company, their staffs are friendly, fast and helpful. I have bought a lot of items from them and I am satisfied. They have a good marketing strategy by winning a prize and get a bonus joining their fun games, give good discounts and great on sale items. I'm one of their VIP customers and it is worth it. Jollychic is my official online shop, tried and tested, I would say.

Thumbnail of user alaeddina
1 review
2 helpful votes
January 1st, 2017
Verified purchase

Easy to search and brows thousands of high quality products. Fast shipping and suitable prices. Offers are very worthy and sometimes jollychic surprise me with great deals and major discounts.

Furthermore, you always get bonus coupons which you can use to buy your lovely items.

Thumbnail of user birendrak4
1 review
0 helpful votes
May 14th, 2021

Jocial is a worldwide digital marketing instrument. It helps to all people to know about products, which produce from many companies.

Products used:
belts

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Thumbnail of user elliotm38
3 reviews
20 helpful votes
August 30th, 2014

I had heard jollychic before, the price of their clothing is pretty average. I had a coupon about this site, so i found a retro sweater and a simple blouse and i bought them. My package arrived after 20 days, which was a little longer than I expected. However... the sweater was lovely, so it made up for this slight delay. I know it can be difficult sometimes ordering from a company that you've never had experience with before. Enjoy my shopping.

Value
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Thumbnail of user desireec1
1 review
46 helpful votes
September 20th, 2014

They were fabulous! I loved the clothing, everything was fabulous quality and it didn't take long to come at all! I'd say two weeks maybe? They do ship from china which could be an inconvenience but if you speak to a representative about it they'll help you! I'm definitely ordering from them again. I bought a few head chains from them and they were fabulous! I placed pictures of everything I ordered! Seriously great site!

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Thumbnail of user rawana6
1 review
0 helpful votes
November 25th, 2016
Verified purchase

I have request from the App three times
Quick to delivery
Gorgeous cloth
Fashionable clothes

Thumbnail of user zakiyaa
1 review
0 helpful votes
November 14th, 2017

The quality provided is so good and the prices are just fair enough with the products provided and even the discounts given are just amazing

Thumbnail of user sunnyz
Jolly J. – Jollychic Rep

Thanks for your comment. Your feedback is really important to us. If there is any problem, please do not hesitate to contact us. Jollychic is a young and fast growing team which based on your great support. Thank you very much!

Thumbnail of user worme
1 review
0 helpful votes
January 18th, 2021

Great website for when u need ANYTHING ASAP!

I give it 4 stars for great prices and options to buy.

I removed one star for fabric quality and the lack of help that the help center can really offer; they answer right awsy, very polite, but every time I called they basically say that they can't do anything sorry...

But definitely #1 shopping app

Thumbnail of user saty52
3 reviews
3 helpful votes
July 31st, 2016

I ordered handbag at lowest price & the color & quality just amazing!

Thumbnail of user maryc171
1 review
1 helpful vote
November 9th, 2015

I received the items that I ordered very fast with no problems, I was able to track all the way till delivery. The quality was good and the size was right. I also ordered a wig quality was very good, I was going to return it but changed my mind. When I requested to return it, I was sent a return number with no problem.
I will most defently order more from Jollychic.

Mary (from Canada)

Thumbnail of user kennethe9
1 review
0 helpful votes
February 16th, 2015

Carries unique products and you can get them for great prices. When I shop, I know that nobody else on campus is going to have the items that I'm purchasing.

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Thumbnail of user jazzza
1 review
0 helpful votes
Thumbnail of user tanism
2 reviews
15 helpful votes
September 5th, 2014

Jollychic is the best online store ever! Their clothing fits my style perfectly. I ordered two dresses, one shorts, and two shirts from them; they're made of great quality. Fast customer service when I ask them questions.

Shipping
Thumbnail of user doraa7
1 review
31 helpful votes
June 19th, 2013

At first, I saw this website on Facebook. And i was shocked with a silk dress. When i ordered it on their page, i saw the price is $95. Totally, i paid $125 for this order.

After 5 days, i receive the package, my dress is perfect. I think it's worthy. And the quality is very good. The only problem is high shipping fee. If it supply free shipping, i think there will be more friends ordering on jollychic.com.

It's my experience. Maybe i will try to order other things next time.

Thumbnail of user cynthiac20
1 review
1 helpful vote
January 13th, 2015

I just moved up north after living in the south all my life. I didn't own a sweater or a coat. Obviously I needed all new winter clothes. I found this site and LOVE it! I've placed 12 orders with them and have been very happy with everything I've bought... especially for the price.! They tell you that the clothes run small so I ordered one size up. Yes, it takes a while to get the items, but it's worth the wait. My entire closet is now filled with clothes from Jolly Chic. I'm glad I didn't read all the negative reviews before I started buying from them.

Tip for consumers:
Don't read the reviews about this site...just try it!

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Thumbnail of user janeth71
1 review
9 helpful votes
February 27th, 2016

I have removed my review of jollychic.com as they have offered to refund my money if I do. If money not refunded I will be back.

Thumbnail of user ruthl14
1 review
1 helpful vote
April 24th, 2015

I came across this site through a random ad I saw and checked it out. Initially I had no intention of making any purchases but I had saw some clothes for sale and decided to give it a try, in addition there was a first-time 15% discount when I signed up using facebook.
In all, I bought 2 winter coats, 1 hat, 1 pair of gloves and a dress. The order process was straightforward - I keyed in my card details, and 1 day later an e-mail was sent to inform me that they were in the process of preparing my items.
Two days later, a tracking ID was provided and I used it to track my items. I am from Singapore, and I waited in all 7 business days before the mailman showed up at my door with my package. All items were well-wrapped.

Even as an Asian, I ordered 1 or 2 sizes larger (because there were notes on jollychic's website with regards to sizing) and I guess I was lucky enough that all my coats fit me really well.

The gloves and hat are of good quality, although for the clothing there were some frayed threads, but overall, I am still more than satisfied considering the amount I had paid. Do bear in mind that these are not high-end or luxury items, and while my clothes were true to the photos, the quality is not high-end. But, still good!

Throughout the week, I contacted the service staff of jollychic via e-mail to get updates about my package (as the courier had not been vigilant in updating the shipping status) and they replied to my queries within the same day.

I understand there are many negative reviews on the internet but I suggest you give it a go yourself before judging for yourself if it is a online retailer you would continue to patronize. As for me, my experience was smooth, so i foresee myself continuing.
If you had an unpleasant experience, if the clothes did not fit or if there was a huge hidden fee involved because of where you live, then i suggest you manage your expectations, and if you do not feel a peace of mind buying then do spend your money elsewhere as i believe there are many online shops which will be more suitable for you.

Do contact me if you have any queries:-)

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Thumbnail of user micaellac1
1 review
0 helpful votes
November 27th, 2016

I am a shopaholic and Jolllychic.com satisfied my needs. When you send them an email or whatsapp message or in their live chat, they are so responsive.

I do recommended this website.

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Thumbnail of user noura23
1 review
0 helpful votes
May 21st, 2017

My order arrived in less that 3 days! Couldn't be happier with the service and the products
Good prices for good quality

Thumbnail of user sunnyz
Jolly J. – Jollychic Rep

Thanks for your comment. Your feedback is really important to us. If there is any problem, please do not hesitate to contact us. Jollychic is a young and fast growing team which based on your great support. Thank you very much!

Thumbnail of user azizar
1 review
0 helpful votes
July 9th, 2017

I'm very happy to share my experience with you'll. I't not once i was order many times and love that wibsite so much, i'ts full of every things like: clothing, home, shoes, electronic and beauty.

Thumbnail of user nllchah
1 review
0 helpful votes
November 30th, 2016
Verified purchase

It was great! I really loved the service it's easy and quickly. Like it!

Thumbnail of user jummanaha
1 review
2 helpful votes
June 17th, 2017

It is efficient, quick and easy, all the product matched the photo, the shipping was very fast and safe my stuff wasn't broke or any thing
I will order again.

Thumbnail of user sunnyz
Jolly J. – Jollychic Rep

Thanks for your comment. Your feedback is really important to us. If there is any problem, please do not hesitate to contact us. Jollychic is a young and fast growing team which based on your great support. Thank you very much!

Thumbnail of user hasana19
1 review
0 helpful votes
November 25th, 2016

Really happy to dealing again from this website
Very nice price to me

Thumbnail of user marieg16
1 review
1 helpful vote
November 20th, 2014

So far I have been very happy with the products I have received, not happy with the return policy, but I find the clothing well made with lining in the insides of most dresess, and jackets. So happy about the fact they stock small size shoes to fit me 34, happy about the look and feel of the shoes. I have recommended this site to a few friends as I have had nothing but great service.

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Thumbnail of user patinom
1 review
0 helpful votes
March 13th, 2015

I bought one of their dresses which was so lovely. Even though it was super cheap, the material is so perfect and stretchy so it can fit up to size 12's easily. It looks great on too!

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Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Jollychic.com provides popular garments for both individuals and wholesalers. We offer a whole catalogue of
Products including tees, dresses, blouses, coats, sweaters, pants etc.

Our Lifeline
· We offer quality products; our deliveryis quick and precise;
· We optimize your shopping experience;
· We offer non-discriminatory prices to everyone, wherever in the world you are;
· We provide decent 24/7 customer service;
· We maximize your business potentials.

Business History

Jollychic.com has a strong bond with industry insiders and collaborates intensively with mainstream
Manufacturers of apparel in China since 2008.We offer the latest fashion ingredients for those interested;
We partner with dozens of reputable import & export companies, warehousing & logistics companies and
After sales service provider from around the world. Better still, we have an elite team, who are truly capable,
Dedicated, and flexible and demonstrate unparalleled expertise on a daily basis.

We offer multi-lingual customer service, a sound set of internet system and advanced online marketing
Networks that caters to customers' need. We have a two-million customer base up to date.

As we consistently unlock new frontiers of overseas markets, tens of millions of consumers the world over
Have also benefited from our effort by simply making a purchase via our website, for apiece of reliable
Commodity and at a reasonable price of course.

Company Representative

Thumbnail of user sunnyz
Jolly J.

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