• Jollychic

Jollychic

Overview

Jollychic has a rating of 2.8 stars from 1,179 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Jollychic most frequently mention customer service, live chat, and credit card problems. Jollychic ranks 10th among Wholesale Clothing sites.

  • Returns
    229

Proactively asks for customer feedback

34
See all photos

What reviewers want you to know

Positive highlights

  • I will leave no hesitate to get other items from jolly chic, and there customer service are awesome as well.

Critical highlights

  • There was also fraud case opened on my credit card after using the site.
  • I had some misgivings after reading their return policy and information on " lost packages".
How would you rate Jollychic?
Top Positive Review

“Great job for partners”

Birendra K.
5/14/21

Jocial is a worldwide digital marketing instrument. It helps to all people to know about products, which produce from many companies.

Top Critical Review

“Jollychic Products are Totally Rubbish”

Kathleen B.
10/30/20

I just received the 2 items i ordered from Jollychic. A plastic clothes drawer and shoe rack for sar158. Holy Crap! When i assembled the items both of those, totally trashy! Parts are missing for the both items and I am sharing the photos here for all to see. I will report this trading company to the Ministry of Economics! That is not fair and is never right to sell to customers defective items! That is plain cheating!

Reviews (1,179)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (159) credit card (32) return policy (22) order number (16) size chart (29)
Thumbnail of user angies28
3 reviews
10 helpful votes
September 13th, 2015

I ordered 4 items 3 of which were as described. No problems with quality or size. Received many compliments from friends and family.The 4rth item was too small though. I did not bother to return. All in all good value for money.

Thumbnail of user sunnyz
Jolly J. – Jollychic Rep

Greetings! Thanks for your review in our website. May I have your order number or your account in our website? Look forward to your reply. Anything else needs help, please feel free to email to service@jollychic.com or contact with our 7*24 hours live chat.
Best wishes!
Jollychic Customer Service Team

Thumbnail of user lindas149
1 review
1 helpful vote
April 26th, 2015

Great online shop and affordable! Lots of styles to choose. I would recommend jollychic to everyone.

Thumbnail of user wargos
2 reviews
1 helpful vote
September 7th, 2014

Jollychic several key advantages.* Huge selection of products* Low Price* High quality... * Speed ​​of processing and deportation orders* Free shipping* Work with all major payment systems

Service
Value
Shipping
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Thumbnail of user samarj
1 review
0 helpful votes
January 18th, 2021
Verified purchase

So great and good service.

Thumbnail of user patrycjar1
1 review
1 helpful vote
January 1st, 2017
Verified purchase

Good quality and good sewing. You can find clothes matching with different body types. I was not sure if size will be real all smaller but I checked all measurements in WOMENS CLOTHES SIZE GUIDE and I bought perfect one. Cotton Blends are really nice.

Thumbnail of user hameda7
1 review
0 helpful votes
November 27th, 2016

All service was very great

Thumbnail of user remyr1
1 review
0 helpful votes
September 5th, 2014

Write your review to help others lThe jewelry at jollychic.com is very nice. It is affordable and decent quality. I really like my clothes. Although the shipping took a little longer then I expected, it was worth it because of how cheap it was! :) I would recommend jollychic as long as you don't need something asap. Earn about this online business

Service
Value
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Thumbnail of user ghadak
1 review
0 helpful votes
January 9th, 2018

It's very good in quality and when there is a problem sometimes they send me bonus code instead of the product and I keep it!
Fast and free delivery from local house and somehow late from global one
But has alot of varieties...

Thumbnail of user hutunt
2 reviews
2 helpful votes
June 9th, 2014

"Good quality of clothes with cheap price.
I was buying the dress and when the dress comes up, it's just the same as the display on the site with the best quality material.
This store was giving me great experience of shopping. They have an updated collection, never been so oldish in this store. The customer support service was very nice and very responsive. Fast in delivery.

I recommend this store to my bestfriend and he was satisfied too."

Thumbnail of user sunnyz
Jolly J. – Jollychic Rep

Dear Hutun,
Thanks so much for your feedback.
Your satisfaction is our first priority. Sorry for the inconvenience and misunderstanding caused. We will do everything we can to make your next purchase as smooth as possible. Jollychic is a new and emerging e-commerce solutions provider & online retailer, and we value
Your suggestion, complaints as well as trust in us.

Thumbnail of user pinkyl1
1 review
2 helpful votes
December 6th, 2015

From the image showed, everyone can see the clothing is stylish. It is soft material and fast shipping. Thank you for providing great service!

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Value
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Thumbnail of user taylae
1 review
6 helpful votes
September 27th, 2015

I don't usually write reviews but I thought this was needed, I ordered three things from jollychic.com, and then decided to check other peoples reviews. Upon finding lots of unhappy customers and many accounts that I could assume were spam reviewing great products etc, I was now doubtful that my order would even turn up at all. Well it did, and just 5 odd days later than expected (to now surprise of course) and well yes the quality isn't superb, but what do you expect from a cheap clothing company? A good service in my case. If you are ordering, order a few sizes bigger, and don't be in a hurry :)

Value
Shipping
Quality
Thumbnail of user helenc53
1 review
3 helpful votes
October 9th, 2015

I received my items today. I had been concerned as I had not ordered from this company before, however I'm very pleased. All the items are excellent and fit my 14/16 figure fine. I wish they warned that delivery is so slow (2 weeks from dispatch) and I would have been less concerned. Worth the wait and I will order again.

Thumbnail of user rainbowr
1 review
1 helpful vote
January 16th, 2017

I like and i will order more from it, make sure you order on the weekends, thats where the real deals starts.

Thumbnail of user tousignants
1 review
1 helpful vote
March 11th, 2015

Hi everybody! I encourage you all to buy because there are so many things. I mostly buy clothes. There's such a beautiful fashionable clothes!

Service
Value
Shipping
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Thumbnail of user gregh86
2 reviews
0 helpful votes
February 18th, 2021

A good way to have a fancy things, Happy with their services. Jollychic is just perfect for me :).

Have a nice day!

Service
Value
Shipping
Returns
Quality
Thumbnail of user sabinet1
1 review
3 helpful votes
January 17th, 2016

I bought a trench coat on this website. Easy to put the order through via the website. Received a confirmation in my inbox almost
Straight away and was advised again when the parcel was despatched. Delivery happened within 10 days. The coat was not expensive and I was pleasantly surprised by its quality when it arrived. Fits well too.

Thumbnail of user tuuyenh
1 review
1 helpful vote
November 6th, 2015

Ordering online is tricky as the size and style don't always match the description. However, most of the clothes I received from JollyChic are true to their description and is made with great quality. My only gripe is the shipping time. There are other sites out there that ships faster. Overall it's not too bad considering how cheap the clothes are.

Thumbnail of user cecchettiw
2 reviews
1 helpful vote
August 19th, 2014

I dont know why people are complaining about this site. Maybe Im just lucky
I did receive my goods after one week after they finally shipped it. It took almost three weeks before they received my payment thanks to PayPal. I ordered a shirt a shoes and some accs. It received in a good packed package and are working fine. Also the site is looking good and is very easy to use imo. Im going definitely order more things in the future from this site!

Service
Value
Shipping
Returns
Quality
Thumbnail of user kristineo5
1 review
0 helpful votes
January 1st, 2017
Verified purchase

Jollychic have products with good quality, great fashion in a very nice value.

Thumbnail of user najata
1 review
1 helpful vote
January 4th, 2016
Thumbnail of user janeb75
1 review
1 helpful vote
February 6th, 2016

Fourth order went great. It takes longer to ship than from US but prices make it worth it. You have to get used to sizing. I am usually a size 6 Us but here I am a large or size 8. Clothes run very small. I will order again

Thumbnail of user elizabethg51
3 reviews
9 helpful votes
June 17th, 2015

Sizing completely wrong and the clothing is cheap quality could have got it direct from China instead of paying them. Bought a size 36" bust if anyone can get into the top with a 36' bust they are better than me. I think it is about an Aust. 8 so a 30" bust maybe. The large top is not large at all I would say that one is a small. Wasted my money completely.

Tip for consumers:
Don't buy anything

Service
Value
Shipping
Thumbnail of user sunnyz
Jolly J. – Jollychic Rep

Dear Customer,
Greetings! Thanks for your order in our website. May I have your number or your account in our website so we can help you better? Also here is a link of the return policy, you can have a check: http://www.jollychic.com/return-policy-a42.html. Anything else needs help, please email to after-sale@jollychic.com or contact with our 7*24 hours live chat.
Look forward to your reply.
Best wishes!
Jollychic Customer Service Team

Thumbnail of user kleinef
1 review
12 helpful votes
August 24th, 2014

I have made two purchases on jollychic.com and I am more than pleased with my purchase! The clothes are beautiful and high quality and the prices are phenomenal! I highly recommend using this site if you are looking for that one of a kind piece to complete your wardrobe!

Service
Value
Shipping
Returns
Quality
Thumbnail of user maryama16
1 review
0 helpful votes
January 18th, 2021
Verified purchase

I see that they respect their customers too much and try to help them as much as possible and this is only in successful companies.

Thumbnail of user waadm
1 review
7 helpful votes
January 7th, 2016

I order from jolychic many times, the qualiy is good according to the price, it delivered to me in 2 weeks with aramex "I'm in Saudi Arabia " I love the customers service, they are so cooperative.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Jollychic.com provides popular garments for both individuals and wholesalers. We offer a whole catalogue of
Products including tees, dresses, blouses, coats, sweaters, pants etc.

Our Lifeline
· We offer quality products; our deliveryis quick and precise;
· We optimize your shopping experience;
· We offer non-discriminatory prices to everyone, wherever in the world you are;
· We provide decent 24/7 customer service;
· We maximize your business potentials.

Business History

Jollychic.com has a strong bond with industry insiders and collaborates intensively with mainstream
Manufacturers of apparel in China since 2008.We offer the latest fashion ingredients for those interested;
We partner with dozens of reputable import & export companies, warehousing & logistics companies and
After sales service provider from around the world. Better still, we have an elite team, who are truly capable,
Dedicated, and flexible and demonstrate unparalleled expertise on a daily basis.

We offer multi-lingual customer service, a sound set of internet system and advanced online marketing
Networks that caters to customers' need. We have a two-million customer base up to date.

As we consistently unlock new frontiers of overseas markets, tens of millions of consumers the world over
Have also benefited from our effort by simply making a purchase via our website, for apiece of reliable
Commodity and at a reasonable price of course.

Company Representative

Thumbnail of user sunnyz
Jolly J.

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