DeleteMe

Communication has been consistent and ongoing by DeleteMe since my initial purchase two(2) weeks. Ago.

I chose DeleteMe because I do not like the idea of so many having so much access to me and my information without my permission.

I enrolled my wife and I in mid-august 2020 due to the promises made about the effective removals of one's files. The sent a "report" within 24 hours to each of us that they had located both our names and had contacted the data companies in question to remove our names.
After a month, I did some checking, using the names in deleteme's reports. I found my name in one major database (Intelius). As I'm a member of Intelius I contacted them, and was informed that they had not received any requests in my name, and that if they had they would have sent me an email to that effect (I did receive emails from some others like Whitepages and was subsequently removed).
I contacted deleteme explaining the situation and asking them to take another look at their report, as I wanted to ensure the removals had been requested.
I received a prompt auto reply within an hour, followed by a reply from their customer service department. They simply cut and pasted an inadequate explanation by way of a screenshot (which is no proof at all incidentally), and provided a one line, rather glib answer.
No explanation, no interest in what might have occurred. Simply an extremely poor and what they believed to be, worthy, reply. I sent another email reiterating Intelius' stance and explaining that Intelius took precisely 5 minutes to remove me when I filled in the request myself. Nothing to do with my membership, just an automated feature that works far better than deleteme's, obviously.
No replies from deleteme incidentally, they're done with me. This is the so-called white glove expert service? What tosh! They obviously use data input people to do the grunt work of sending in requests, and there is absolutely no back up from anyone with any inside knowledge when you need it. They drop you. $129 per person and this is what you get from deleteme.
I would save yourself the trouble, contact the data companies yourself, and use the $129 each person to buy yourself something nice. Deleteme is not "white glove", not a "partner" and not worth a single dollar.
They may provide good service if you are lucky, but who wants a lucky dip for that sort of money? Deleteme is only as good as their customer service. Regrettably they are all about the sale and little else.
I'm reporting them to the MA Attorney General's office about this.