Sitejabber Website Reviews and Complaints
  • Jobscan

Jobscan

Ratings On Other Platforms

Trustpilot
4.5 / 5
Corporate Values

Overview

Jobscan has a rating of 3.68 stars from 1,684 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jobscan most frequently mention great tool, cover letter, and free trial. Jobscan ranks 13th among Resume sites.

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 50%
Positive
27
Neutral
9
Negative
18
7
See all photos

What reviewers want you to know

Positive highlights

  • Helps job seekers tailor resume, cover letter, and applications to improve interview selection.

Critical highlights

  • The upload and job description links go in a feedback loop with no end and no outcome.
How would you rate Jobscan?
Business's Favorite Review

“Cool tool”

Mark P.
11/13/20

It was eye opening to look at job descriptions more strategically. I ended up getting a job outside of the traditional application process, but I'm confident that I would have made some good traction using Jobscan.

See full review
Top Positive Review

“Simply great!”

Rashad I.
12/6/20

Useful insights, advises and resume feedback. It helped me to get a job! Very easy to use and very clear outcomes - highly recommended for anyone who is job hunting. I regret I didn't know about this great tool earlier.

Reviews (1,684)

Rating

Timeframe

Other

Reviews that mention popular keywords

job description (62) job search (28) job seekers (19)
Thumbnail of user angelinaa95
1 review
1 helpful vote
January 30th, 2024

UPDATE - I realized I made a mistake when I originally uploaded my resume. I didn't include a job description, I uploaded a link only and it gave me a false low score. I didn't realize I changed it when I signed up. The tool is helpful in pointing out how to tweak your resume. Before I started I was a 60-70% match and after I was a 90%+ match with a few short tweaks. If you use it right, it will save you a lot of time.

Products used:
Resume Scanner + Cover Letter Scanner

Service
Value
Quality
Thumbnail of user jakef155
1 review
0 helpful votes
January 9th, 2021
Verified purchase
Reason I chose this business:

Need a resume review.

Thumbnail of user thokom1
1 review
3 helpful votes
January 8th, 2021
Verified purchase

Good results on ATS and easy to follow steps of how to optimise your CV, just like the simplicity

Reason I chose this business:

I'm in the market and I have sent many CV's and did not get interviews with jobscan I can see my chances of getting interviews

Thumbnail of user davido935
1 review
1 helpful vote
January 17th, 2021
Verified purchase

It's be a hot second. This seems a bit early

Thumbnail of user mattg659
1 review
1 helpful vote
November 10th, 2023
Verified purchase

Recently subscribed to service and am very pleased. This is exactly what artificial intelligence should do. Thousands of comparisons of words and objective scoring to tell you how to improve.

The cover letter writer has been giving me nearly perfect suggestions that require almost no edit before submitting. I simply make them a little shorter and copy, paste, and submit!

Thumbnail of user saull27
1 review
1 helpful vote
December 8th, 2020
Verified purchase
Thumbnail of user odairf
1 review
0 helpful votes
April 4th, 2024

I subscribed to Jobscan 4 days ago and the system is not working properly on my side. I sent several emails requesting support, and their solutions did not work. The support team no longer sends emails, and I cannot communicate with Jobscan.

Problem - No matter which resumes I request in the ATS scan, Jobscan always refers the analysis of an old resume already deleted from the system.

Tip for consumers:
The ATS system looks great, but the support is terrible.

Service
Value
Quality
Thumbnail of user vikasl1
1 review
0 helpful votes
June 18th, 2021
Verified purchase
• Updated review

Great! Was a fairly seamless & good experience.

Worked well as per my early feedback.

Reason I chose this business:

Wanted to try it

Reason I chose this product:

Was recommended by a friend.

Value
Quality
Thumbnail of user jamesh321
James H. – Jobscan Rep

Hi Vikas, thanks for your feedback!

Great!
June 17th, 2021
Verified purchase
• Previous review

Great! Was a fairly seamless & good experience

Reason I chose this business:

Wanted to try it

Thumbnail of user stephenm1505
1 review
0 helpful votes
February 15th, 2021
Verified purchase
Thumbnail of user jamesh321
James H. – Jobscan Rep

Thank you for the feedback Stephen

Thumbnail of user jamese866
1 review
0 helpful votes
January 16th, 2021
Verified purchase
• Updated review

Trial scan was very informative. Looking forward to actual feedback to use towards a productive job search! Still getting used to it.

Reason I chose this business:

Desperately searching for employment

Reason I chose this product:

Need help getting resume to interview

Value
Quality
Trial scan was very informative
January 15th, 2021
Verified purchase
• Previous review

Trial scan was very informative. Looking forward to actual feedback to use towards a productive job search!

Reason I chose this business:

Desperately searching for employment

Thumbnail of user melissat1245
1 review
0 helpful votes
August 27th, 2022
Verified purchase

Way too early for accurate appraisal...

Reason I chose this business:

Seeking part-time remote employment.

Thumbnail of user lornas80
1 review
0 helpful votes
March 25th, 2021
Verified purchase

UX is a little dated, but the information and guidance is specific and helpful

Reason I chose this business:

Read about it in a blog post, https://www.thevectorimpact.com/how-to-apply-for-jobs-online/

Thumbnail of user jamesh321
James H. – Jobscan Rep

Hi Lorna, thanks for your feedback!

Thumbnail of user ronw441
1 review
0 helpful votes
December 8th, 2020
Verified purchase
Reason I chose this business:

Following up on an email from jobscan about the Job Matcher tool.

Thumbnail of user lindal4040
1 review
0 helpful votes
February 6th, 2024
Verified purchase

Had asked for the search function for previously-applied job, but received no solution from Support after nearly 2 years. Disappointing.

We should be able to download the entire Scan History in order to assess comb data & gauge our job search progress.

Thumbnail of user cindyc1009
1 review
0 helpful votes
February 8th, 2021
Verified purchase
Reason I chose this business:

Because you were there.

* Jobscan attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user tonym746
1 review
0 helpful votes
February 19th, 2021
Verified purchase
Reason I chose this business:

Interested to see the analysis

Thumbnail of user jamesh321
James H. – Jobscan Rep

Thanks for the feedback Tony!

Thumbnail of user matthewn343
1 review
0 helpful votes
August 2nd, 2021
Verified purchase
Thumbnail of user jamesh321
James H. – Jobscan Rep

Thank you for the feedback, Matthew!

Thumbnail of user fariai1
1 review
0 helpful votes
May 19th, 2021
Verified purchase

So far, it has been an eye-opening experience and has helped me tailor my resume for each job application so that I am a closer match.

Reason I chose this business:

User friendly and gives actionable items to fix your issues within your resume and LinkedIn etc

Value
Quality
Thumbnail of user jamesh321
James H. – Jobscan Rep

Thanks, Faria! Your feedback is important to us!

Thumbnail of user richieg9
1 review
0 helpful votes
December 8th, 2020
Verified purchase
Reason I chose this business:

It improves the likelihood I'll get an interview.

Thumbnail of user udayakumarg
1 review
0 helpful votes
June 18th, 2021
Verified purchase
Thumbnail of user jamesh321
James H. – Jobscan Rep

Thanks for the review, Udayakumar!

Thumbnail of user barbarac3465
1 review
1 helpful vote
January 9th, 2024
Verified purchase

I like the app and I'm using it a lot. The power edit needs to be refined. I didn't like what it kicked back.
Also when I first signed up for jobscan, there was a tutorial on all the different features, I can't find that tutorial anymore. Could you resend that to me?
I've recommended jobscan to the career resource center and many other unemployed people. Too bad you don't have a referral program.

Thumbnail of user janets1978
1 review
0 helpful votes
July 22nd, 2022
Verified purchase
Reason I chose this business:

For my resume correction.

Thumbnail of user bankolep
1 review
0 helpful votes
February 9th, 2024

The resume scanner gives keywords that are not relevant to the skills needed for specific roles. It just picks repeated words. I am also not a fan of the resume builder as it doesn't scan my professional written resume properly. Once you make payment that is it.

Products used:
Jobscan

Value
Quality
Thumbnail of user markelll
1 review
0 helpful votes
June 13th, 2021
Verified purchase

Great and easy to use was able to put my resume together quickly.

Reason I chose this business:

Easy to use

Thumbnail of user jamesh321
James H. – Jobscan Rep

Thanks for the review, Markell!

Thumbnail of user vidumithh
1 review
0 helpful votes
February 20th, 2021
Verified purchase
Thumbnail of user jamesh321
James H. – Jobscan Rep

Thanks for rating us with 5 stars! I hope you have a great weekend!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Applicant tracking systems may be all that is standing in the way between you and a job interview. To get past these pesky ATS, your resume needs relevant skills and keywords from each description. That's where Jobscan comes in.

Jobscan scores your resume against any job description and reveals the keywords you should include. It’s an essential free-to-try tool to increase your interview chances in today’s job market.

Visit us at jobscan.co or check out our blog for resources and guides at jobscan.co/blog

Business Highlights

  • Resume Scan Tool
  • LinkedIn Optimization Tool
  • Free Resume Builder

Business History

Jobscan came about when founder James Hu was job seeking. He found the resume tailoring and keyword identification process too manual. After learning more about how an ATS works, he launched Jobscan in February 2014. Jobscan is a profitable and growing software company based in Seattle, Washington with a vision to build enterprise-grade tools for job seekers.

Company Representative

Thumbnail of user jamesh321
James H.
Founder & CEO
Typically responds within 2 days

How do I know I can trust these reviews about Jobscan?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Jobscan?