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  • JoannesDress.co.uk

JoannesDress.co.uk

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Overview

JoannesDress.co.uk has a rating of 2.79 stars from 92 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about JoannesDress.co.uk most frequently mention full refund, poor quality, and wrong colour problems. JoannesDress.co.uk ranks 135th among Dresses Other sites.

  • Service
    11
  • Value
    10
  • Shipping
    12
  • Quality
    11
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What reviewers want you to know

Positive highlights

  • I was also surprised at the quality of customer service standards at Joannesdress.co.uk -
  • Urchased a custom sized wedding dress and it is exactly what I ordered!

Critical highlights

  • Dresses arrived 3 weeks later, suppose surprise, none of them fitted!
  • We will offer you a full refund within 7 days of delivery If you are not completely satisfied with your purchase.'
How would you rate JoannesDress.co.uk?
Top Positive Review

“MY WEDDING DRESS”

evgenia v.
3/26/18

My dress came really fast and it's absolutely beautiful and it is more than I ever imagined. The fabric the dress is made out of is very good quality and feels like you have paid a fortune for it! Its just stunning I cannot wait to wear this on my big day in April. The service that I received was fantastic, there was assistance with all the measurements Thank you very very much to your amazing team. I recommend this site to anyone!

Top Critical Review

“Do not buy from them!”

A C.
1/7/20

I ordered a bridesmaid dress from them, paid for extra fast delivery, they promised it would arrive within a week but it arrived after 5 weeks, cheap material, doesn't like like on the picture at all, horrible. They never responded when I asked for a refund, I wasted all my money and on top of that I ended up buying another dress that I finally wore at the wedding of my friend. Please don't buy from them.

Reviews (92)

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Timeframe

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Reviews that mention popular keywords

customer service (16) wedding dress (11) 3 weeks (4) 7 days (5) refund policy (4) dresses (31) right colour (3) return address (3) size 10 (4) 3 days (3) bridesmaid dress (10) prom dresses (4)
Thumbnail of user sallys54
Sally S.
1 review
1 helpful vote
“Beware of returns policy when ordering from JoannesDress.co.uk”
April 15th, 2016

I ordered a bridesmaid dress from this outfit via a UK website. However, I didn't like the dress when it arrived and wanted to return it. Please be aware that because the dresses are made to order, you have no right to return and request a refund unless the dress is faulty in some way. It is not like buying from a regular UK website, where you can return anything you don't like.

Helpful  (1)
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From the business

Company Representative

Thumbnail of user joannesd1
joannes d.
Joannesdress.co.uk Founded in 2010, one of leading suppliers of wedding & special occasion dresses in Singapore. We keep abreast with the latest trends in bridal fashion, offering fashionable dresses of good quality at the most reasonable price for every bride in the world.

Joannesdress.co.uk provides hundreds of dedicated products for global buyers. Our buyers are from the US, UK, Europe, Australia and Asia, totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Joannesdress.co.uk, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

All the dresses we are selling are made from the top quality materials and go through rigorous inspection. We have an Elite team with professional skills and unlimited creativity in dressmaking.

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