• Jewlr

Jewlr

Overview

Jewlr has a rating of 3.95 stars from 1,161 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jewlr most frequently mention customer service, free gift, and beautiful ring. Jewlr ranks 4th among Fashion Jewelry sites.

  • Service
    56
  • Value
    57
  • Shipping
    59

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 57.1%
Positive
8
Neutral
0
Negative
6
91
See all photos
Special offer from Jewlr
Personalized jewelry. Custom made just for you.
Claim Deal Gain trust and grow your business with customer reviews

What reviewers want you to know

Positive highlights

  • Gave so many personal options really made me feel I was getting my mom the best mothers ring out there!
  • I just gave it to him as a promise ring for our 1year anniversary and he absolutely loves it!

Critical highlights

  • I judge a company on how they rectify the issue and their communication (lack of) and customer service.
How would you rate Jewlr?
Top Positive Review

“Fantastic”

Patti D.
1/17/24

When I ordered I got immediate response, great price, received in 2 days & the presentation was exceptional. The free of the cube necklace just sent it over the top. It is so nice that this customer service still exists. Thank you

Top Critical Review

“Small child jewelry not like what's pictured or detailed.”

Chad M.
3/23/24

This is for children or just junk jewelry. If you say these are real then it's real junk. You can't see the ring or necklace without a magnifying glass. Can't read the engraving so sorry I wasted my time and money I'll definitely be returning them. Stones aren't cut the same paid extra for genuine diamonds on the side of the ring and there just bumps are diamonds even set there? I paid extra for engraving but can't even see it it's small but also barly engraved into the metal. I'm just very unimpressed with all of it. I'll spend more elsewhere for quality items. I recored myself writing this review and I'll post on BBB and sitejabber & Facebook and record any phone calls (this place is shady) till my money is returned. You will be sorry you used this site…

Reviews (1,161)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (106) mothers ring (29) promise ring (20)
Thumbnail of user pattid223
1 review
0 helpful votes
January 17th, 2024
Verified purchase

When I ordered I got immediate response, great price, received in 2 days & the presentation was exceptional. The free of the cube necklace just sent it over the top. It is so nice that this customer service still exists. Thank you

Thumbnail of user jamesfb
1 review
0 helpful votes
February 28th, 2024
Verified purchase

The order received was exact. It was customized as a Doctoral graduation ring. It arrived on time. Also, received a gift and discount coupon for the next item. Quality is exceptional. Amazing packaging. Thank you to your whole team. Feb 2024,

Thumbnail of user mikeg186
Mike G. – Jewlr Rep

We're happy you are pleased with your purchase. Thank you for the feedback

Thumbnail of user adamb2074
1 review
0 helpful votes
March 1st, 2024
Verified purchase

Can't describe how happy I am with my purchase, love it and a year down the line it still looks brand new

Thumbnail of user mikeg186
Mike G. – Jewlr Rep

Thank you for your feedback Adam.

Thumbnail of user carolb3776
1 review
0 helpful votes
February 3rd, 2024
Verified purchase

This company not only creates beautiful jewellery but they stand by their product! Love supporting young canadian companies! Shop online experience was flawless! Love love the product! Will be back to shop!

Thumbnail of user danield2630
1 review
0 helpful votes
December 1st, 2023
Verified purchase

Accidentally found this company by looking at online jewellery. A stylish range of jewellery and a fantastic personalised selection to make a piece even more special. Ordered a Russian ring necklace with x3 personalised engraved rings which was stylish and beautiful. The piece was on black Friday price with an additional 10% new customer discount added plus a free gift of another necklace which was perfect for my 10 year old daughter. Confirmation email was quick and a very thorough delivery email followed. Received the purchase with in a week which i thought was great service considering it was engraved. Will definitely recommend and use again. Well done and keep up the great service

Thumbnail of user marcv186
1 review
1 helpful vote
November 9th, 2023
Verified purchase

Friendly fast and great result at the end of the process.
My wife loved the gift I gave her. It was our 40 wedding anniversary.

Products used:
Jewelry ring Ruby

Service
Value
Shipping
Quality
Thumbnail of user robino202
1 review
0 helpful votes
March 10th, 2023
Verified purchase

We had a wonderful experience with Jewlr. The ring is even prettier than pictured on line. Our daughter was so happy to receive her very special gift for her Birthday.

Tip for consumers:
Just make sure you order on time for your delivery. This company comes through on time but if you order to late, it won't be their fault.

Products used:
Jewelry

Service
Value
Shipping
Quality
Thumbnail of user cheyennea31
1 review
2 helpful votes
July 19th, 2022
Verified purchase

Hi just ordered this stunning beautiful ring and it came in right on time perfect size as well not gonna lie I was a bit worried it wouldn't show up overnight like I paid but they did not disappoint I was just so excited to get my new wedding band ring after my original one broke but with this ring it's even better on my hand then the website I would definitely buy from them a thousand times more I'm so excited and more thank you jewlr for your amazing experience

Service
Value
Shipping
Returns
Quality
Thumbnail of user paulah778
1 review
1 helpful vote
January 9th, 2023
Verified purchase

One very happy customer here…I ordered a name necklace, but once received, I decided I wanted the thicker version. Got in touch with Customer Service and from the get go they were AWESOME… it was an easy return, they paid for the shipping and the refund didn't take long at all! Once I received my refund, I ordered the thicker version and it will be arriving tomorrow :) The best experience from beginning to end :) ty!
JEWLR you ROCK!

Thumbnail of user obettan
4 reviews
1 helpful vote
July 10th, 2020

I bought it for my fiancee and she lived it a lot... I just love the way the ring looks and its amazing quality

Thumbnail of user jaimer61
1 review
0 helpful votes
September 20th, 2019
Verified purchase

Great company to deal with from start to finish! My jewellery arrived on time and was beyond my expectations. I also received a lovely necklace as a free gift which I gave to my daughter and she was thrilled with it Any questions I had were dealt with promptly. I will definitely be ordering again. Keep up the good work guys

Thumbnail of user reneew188
1 review
0 helpful votes
March 17th, 2020
Verified purchase

Absolutely beautiful ring! The workmanship and quality met and surpassed my expectations.

Thumbnail of user chrisw607
1 review
0 helpful votes
January 19th, 2019
Verified purchase

The ring i purchases for my fiance was amazing. Unfortunately i had picked a rose gold accent which she did not care for. I contacted them to see about having the rose changed out for yellow gold and they were very accommodating. In the beginning i took a chance on a company i had never heard of, but i found their product to be so amazing. The ring was returned earlier than expected and my fiance is so incredibly in love with this ring. Thank you so much Jewlr. I will order from you again.

Thumbnail of user missym37
1 review
2 helpful votes
May 24th, 2019
Verified purchase

This Mothers ring blew me away when I first opened the package. The sparkle was nearly blinding. This ring surpassed all of my expectations. It's a little scary ordering items online but take my word that this company keeps you totally in the loop of the entire process. My daughter in law was so excited when she opened the box. She couldn't stop looking at it. When she went outside she was also blown away from the intense color dispersion. The wow factor is unbelievable. She cried happy tears. Thank y'all for making her Mother's Day unforgettable. I'll be ordering at least 3 more Mothers rings in the near future.

Thumbnail of user scottl1815
1 review
0 helpful votes
December 28th, 2022
Verified purchase

The necklace arrived and it was perfect. When I asked about a box for it, your staff bent over backwards providing me with information about available options. Our oldest daughter was about to give birth to our grandson, I opted for the photo box. Two weeks later he was born in Denver. I took a picture of my wife, daughter and grandson then sent it that evening to Katie. Just a few days later the box arrived and it was terrific! What a wonderful Christmas gift for my wife! Thank you so much.

Scott Larson

Thumbnail of user carolg1903
1 review
0 helpful votes
February 9th, 2023
Verified purchase

I ordered a ring for my husband for our anniversary. You never know how things are going to be when you order online. I had never ordered from them before so I was nervous. The ring was perfect when I got it and was engraved just like I wanted. It was a little to small so I inquired about exchanging it. They have been wonderful to work with and have gone out of their way to make sure that I got exactly what I needed. I would recommend them to anyone and will definitely order from them again

Thumbnail of user zacharyh391
1 review
0 helpful votes
September 20th, 2021

This company gave me an opal Cross for a friend's birthday and when I needed them to have a delivered on the specific dates they were able to help me out

Thumbnail of user adairl
1 review
0 helpful votes
January 19th, 2019

I like it and I also bought small piece name necklace from www.amazon.com/huanxun
For my daughter. She like it.

Thumbnail of user reannar
1 review
0 helpful votes
May 17th, 2018

This website is impressive. My boyfriend got me a name necklace for Christmas after I've been wanting one forever. I could tell it probably was not like the real white gold however it does not look super cheap. Ever since Christmas (December 25th, 2017) to the present (May 15th, 2018) I have been wearing it and have not took it off (showers and everything) and my neck has not turned green nor the necklace start rusting. I will definitely order again from here.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jamied125
1 review
0 helpful votes
February 17th, 2019

This Company has it together from communication, to shipping, to professionalism. Ordered an engraved 3 heart cluster engagement ring. The Express shipping was only 15$. I had a question about the shipping... talked to a real person through instant messenger. They were so prompt. Very friendly. The ring got here so quick. It was absolutely Gorgeous. The engraving was perfect. It was a surprise proposal and was half size to big. They size for free. I will definitely order from them again. Quality product, Amazing company. Love it.

Products used:
Heart Cluster Ring. 3 stone.

Service
Value
Shipping
Quality
Thumbnail of user joshs269
1 review
0 helpful votes
October 19th, 2018
Verified purchase

My girlfriends ring broke and lost a gem. I sent it to jewlr for a small repair fee and had it fixed. It did take a little while to get back but it was well worth every second as my girlfriend loves the ring more now than in the beginning. By far the fastest customer service I've had from any company too.

Thumbnail of user sandram524
1 review
1 helpful vote
February 24th, 2019
Verified purchase

I was extremely satisfied with the recent purchase of a family ring. It arrived within one week of ordering, it has a one-year guarantee and it had free sizing which was unnecessary as the ring fit perfectly. It is 10 karat gold with three genuine birthstones. The quality of the ring is excellent and the price was easily 50% less than what I would've paid in a jewellery store. This will be a ring that gets passed from generation to generation!

Thumbnail of user katieh139
1 review
0 helpful votes
May 29th, 2018

Amazing jewelry and deals! Lots of different styles and designs! Great experience! Thank you for my ring! I will definitely order from here again!

Thumbnail of user joshuaw256
1 review
0 helpful votes
November 16th, 2018

Not going to lie i was very sceptical about buying an engagement ring online but was 100% worth it, great value for money. Even got my delivery before expected date. Quality is unreal!

Thumbnail of user karenh4019
1 review
0 helpful votes
February 12th, 2023
Verified purchase

This is an absolutely beautiful ring. I'm no expert, but the stones are bright, clear and shining! Perfect fit, fast delivery!

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From the business

Jewlr specializes in selling high quality personalized jewelry. Browse infinity rings, mothers rings, promise rings, heart pendants, name necklaces, name bracelets and birthstone jewelry for anniversaries, birthdays, engagement and wedding gifts.

Company Representative

Thumbnail of user mikeg186
Mike G.
Typically does not respond to reviews

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