• JewelScent

Overview

JewelScent has a rating of 4.1 stars from 112 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JewelScent most frequently mention bath bombs, customer service, and body scrub. JewelScent ranks 3rd among Candles sites.

  • Service
    4
  • Value
    4
  • Shipping
    4
  • Returns
    4
  • Quality
    4
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What reviewers want you to know

Positive highlights

  • The bath bombs are phenomenal and I LOVE getting a ring in each product!
  • The customer service is super friendly and very helpful.

Critical highlights

No critical highlights yet

How would you rate JewelScent?
Top Positive Review

“Excellent scented candles”

Manar T.
12/20/21

The scented candles are amazing. Their scent makes me feel relaxed and calm. I've bought some presents there for my friends.

Top Critical Review

“Nobody ever answers the phone!”

Maryanne W.
7/8/20

I bought an e-gift card for my daughter-in-law for her birthday. Bought it on 6/29 and the money came out of my bank on 6/30. Her birthday was 7/3, and no gift card came. It's now 7/8, and I am still trying to get them to send it, and cannot get them on the phone. The phone rings, then you press 1, then the music comes on, and they tell you there's nobody available to answer the call and ask you to leave your name and phone number and email. I have called many times over several days and have yet to have reached them when I called. Too much hassle for me. I will not be doing any further business with this company!

Reviews (112)

Rating

Timeframe

Other

Reviews that mention popular keywords

bath bombs (34) customer service (24)
Thumbnail of user manart1
2 reviews
0 helpful votes
December 20th, 2021

The scented candles are amazing. Their scent makes me feel relaxed and calm. I've bought some presents there for my friends.

Products used:
scented candles

Service
Value
Shipping
Returns
Quality
Thumbnail of user bridgetj91
3 reviews
0 helpful votes
December 10th, 2022

Beautiful, beautiful candles. The scents are just magical - there is so much to choose from. I am sure I will buy more in the future.

Thumbnail of user blysseyl
1 review
2 helpful votes
January 17th, 2018

I have ordered MANY times over the last 2 years and love everything they come out with! The rings are pretty unlike other candle companies and the products really smell great. I even found a beautiful big $100 ring in my hand soap! I've talked with customer service a few times and whether I call or email, they are always very polite and helpful. Love JewelScent and will continue to order from this great company!

Tip for consumers:
My tip for everyone is to read the disclaimer when it comes to the promotions or ask someone who sells jewelscent. I've seen many comments about the free ring promo being the wrong size and the disclaimer always says that sizes and styles will vary.

Service
Value
Shipping
Returns
Quality
Thumbnail of user candied
1 review
5 helpful votes
January 18th, 2018

I am proud to be a consultant for this company. The rings are gorgeous and the products smell amazing! The apple of my eye bath bomb made my mouth water cause it smells just like a freshly sliced apple. We have had some issues with shipping lately but that is completely understandable with the high volume of orders received. Can't wait to get more products in so I can share them with other people :)

Thumbnail of user davidm820
1 review
1 helpful vote
January 17th, 2018

I ordered a candle, matching wax tart and bath bomb for my wife. Although, I knew the odds of getting a real expensive jewel was real low, my wife was excited more about finding the prize. I see all these people upset that the ring wasn't real. The boxes tell you the rings start at $15... what did you expect? (even real jewelry can turn you green - it's the acid in your body) My wife keeps telling me I will be in the doghouse if I don't order again!

Thumbnail of user shirleyc90
1 review
1 helpful vote
January 19th, 2018

Amazing products I have gotten the most gorgeous rings out of the tarts and bath bombs and the luxe candle are my favorites... The offer great customer service and go above and beyond. They are a very generous company I don't know of any other company that offers discounts and or bonus items free with order anymore only Jewelscent

Thumbnail of user carried44
1 review
0 helpful votes
January 17th, 2018

I am a consultant and customer. I love the products and the rings. So far my favorite candles are Bamboo Rain and Enchanted Mist. I really want Drangons Blood but every time I go to order it its out of stock. One of these times I will get lucky and it wont be. I also have a customer that is very addicted to JewelScent. She is always looking for new products and promo codes. We couldnt be more happier. Keep up the good work.

Thumbnail of user stacys86
1 review
2 helpful votes
January 22nd, 2018

I have ordered candles, scrubs, wax tarts and most recently, the bath bomb. I love them all. My consultant is best. Never ant trouble, always a pleasant experience!

Thumbnail of user amye59
1 review
0 helpful votes
January 17th, 2018

Jewelscent has great products, the ring inside is just an added bonus! The bath bombs and body scrubs make your skin feel amazing! I love that they have special promotions!

Thumbnail of user bethanys46
3 reviews
0 helpful votes
December 7th, 2018

There are so many different scents to choose from. Happy that I found this store! Thanks guys for bringing these great products!

Thumbnail of user alicef40
1 review
0 helpful votes
January 17th, 2018

I love this company and their products. I received a broken candle with one of my orders They replaced it immediately with no cost to me. Excellent customer service.

Thumbnail of user danah67
1 review
1 helpful vote
January 17th, 2018

I am addicted to all of their products. I have gotten some pretty amazing rings which are a great "bonus".
The bath bombs are very luxurious and help keep my very dry skin moisturized without any irritation.
The candles smell amazing. I always get complements when company comes over regarding how good they smell.

Thumbnail of user xbabix
1 review
0 helpful votes
April 2nd, 2019

I am taking time out of my busy day to write this review because of the positive experience I had with Jewelscent's customer service. My father sent my daughter and I both products from this company. Long story short he didn't realize he needed to choose ring sizes. They were gorgeous but huge. I contacted customer service and they decided to send my daughter and I rings that fit us, and allow us to keep the originals my father gifted us. This is normally not in their policy, as they only replace rings that are received a different size that placed on the order. They didn't have to do this, but their customer service was quick, kind, and they are good to their customers. I would recommend this Jewelscent for gorgeous quality products, rings, and 10/10 customer service.

Thumbnail of user jessicap179
1 review
0 helpful votes
January 17th, 2018

Smells are amazing, spread through the whole house! Rings are beautiful and great quality! Im addicted to finding rings. Customer service ALWAYS takes care of you!

Thumbnail of user annas303
1 review
0 helpful votes
January 17th, 2018

I am in Love with the body scrubs and body creme. Excited about the idea that a ring is inside and I love all the rings I have received so far. I had to order another body scrub and body creme for my 17 year old daughter who took mine after she too realized how awesome they make your skin feel. My shower will never be without my new favorite body scrub!

Thumbnail of user rebeccas210
1 review
0 helpful votes
January 17th, 2018

Love these candles, soaps, body scrubs, body lotion, bath bombs. Everything smells so good. Great quality, beautiful jewels.

Thumbnail of user lorettam21
1 review
0 helpful votes
January 17th, 2018

I've tried other "jewel candle" companies in the past and paid much more for less quality. I just got my first hidden ring surprise and it is too cute, and fit perfectly! My experience has been great with customer service and I will definitely be trying more products! I'm trying the soaps now. :)

Thumbnail of user terrig38
1 review
0 helpful votes
January 17th, 2018

I LOVE this company! They have great products and stand behind them. There are many scents to choose from. The bath bombs are bigger than any others, and they are solid, not hollow inside. The Wax Tarts are my favorite! I love working for them as well, I couldn't imagine doing direct sales for anyone else.

Thumbnail of user melissac197
1 review
0 helpful votes
January 17th, 2018

My first time getting JewelScent was from my boyfriend as a birthday present! Candle, Aroma Beads & soap :) In the Aroma Beads I got a $45 clear stone ring that I fell in love with. Since, Ive ordered wax tarts and candles. My favorite scents so far are Dragons blood and Dark Forest wax tarts!
I dont understand why theres so many negative reviews. Ive had to contact customer support about a miss product in my box & they fixed it right away. During the holidays any business gets an overflow of work so its understandable why there would be slower responses around holidays.

My advice, give them a chance. :)

Thumbnail of user maryanns25
1 review
0 helpful votes
January 17th, 2018

I love these products! So many amazing scents and different products. I love their quality and the aroma fills the whole house in every room. The bath bombs are the best out there and you can smell them downstairs when using them upstairs. The rings are so pretty and sparkle! For all the similar products out there, this company is definitely the best!

Thumbnail of user kellym262
1 review
1 helpful vote
January 17th, 2018

I love all of the Jewelscent products they smell great and actually last unlike any other similar items I have bought! The hidden gem inside is just a super fun plus to these products! The rings are very pretty and sparkly!

Thumbnail of user marnir
1 review
0 helpful votes
January 17th, 2018

I have been with Jewelscent since Oct. 2017... and I am in love with the scents from any of their products! And that added little hidden bonus ring just Adds that Extra excitement! During Christmas ordering time, My customers werevery understanding if their product didnt arrive on time.and they were Excited when they received their hidden jewel... and A Huge reality check for people who complain. The Company are human too, I have total Respect for the company and staff. They worked around the clock to make sure the products arrive. They dont realize the rings, for what ever the value or style maybe... are FREE! Wish I could give this company an infinity star rating! They Deserve it!

Thumbnail of user jenns47
1 review
2 helpful votes
January 17th, 2018

I have tried all of JewelScents products! I cant say Im disappointed with anything! The scrubs are to die for! The scents last much longer than other similar products! I have talked to customer service and to say they were anything less than superb would be an understatement! The rings are gorgeous and I have gotten some pricey ones! Overall, a fantastic company! Highly recommend them!

Thumbnail of user ashleyc209
1 review
0 helpful votes
April 19th, 2018

I ordered for two years totally loved it and the oh wow Surprises of the Jewelry was just another bonus I finally said heck why not and Joined the Jewelscent family... Making $300 in sales each month and loving all perks as a Jewelscent sister to shop my addiction and customers <3

Thumbnail of user kellyk116
1 review
3 helpful votes
January 18th, 2018

I got bathbombs for my little girl. She loves them! They dissolve slowly so she is able to enjoy watching them "fizzle" while she plays. The fragrance flows throughout the house & since she uses lavender its very calming.

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From the business

Everyone loves JewelScent! Buy fragrance and beauty products like candles, soaps and aroma beads with an assured surprise gift valued at $15 to $7500.

Company Representative

Thumbnail of user lindan388
Linda N.

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