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Claim Your BusinessjetBlue has a rating of 1.93 stars from 68 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about jetBlue most frequently mention customer service problems. jetBlue ranks 192nd among Plane Tickets sites.
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I've been flying JetBlue for years. The flights are rarely delayed, the flight attendants are very friendly, and the tickets are fair price. You also get to watch TV on these monitors in front of you. They also provide a variety of food, including food for those with dietary restrictions (veganism, vegetarianism, etc). JetBlue is a great company and I would recommend flying with JetBlue.
February 20,2024 flight, Boston to Richmond. D.E.I. Hire "getting her nails did" instead of doing her job. JetBlue has really really gone downhill. From their changed ridiculous carry-on bag fees, down to the lower quality of staff they hire nowadays, they're just on a serious spiral downward. The JetBlue employee at our departure gate literally shut the jetway door in the face of my seven year old daughter and me exactly 15 minutes before the departure time, and she had the gall to tell me she couldn't let us on our flight because "we close boarding 15 minutes before departure, nothing I can do to help you". Meanwhile, the plane was right in front of me and my child, and they hadn't closed the door to the plane and the jetway was still attached. It was pretty clear the gate lady simply wanted to leave the area and be done. They had made check a single carry-on bag because JetBlue is doing this absurd marketing plot with carry-on fees, so my checked bag was on the original flight already.After 45 more minutes of waiting in a customer service line, they said the best they could do was make me wait six hours at the airport with my child for the midnight flight. So, at the end of another six hours of sitting at an airport, for no other reason than the original gate employee "wanted to get her nails did", I had to track down my bag that had arrived the destination 6 hours earlier, which was another ordeal full of bad employees. Terrible.
I've been flying JetBlue for years. The flights are rarely delayed, the flight attendants are very friendly, and the tickets are fair price. You also get to watch TV on these monitors in front of you. They also provide a variety of food, including food for those with dietary restrictions (veganism, vegetarianism, etc). JetBlue is a great company and I would recommend flying with JetBlue.
Tip for consumers:
Very good airline, consider it!
Firstly, let me say that I never take the time to write a review but I have been so impressed with JetBlue customer service! For many reasons in the past I have chosen to travel on JetBlue as my preferred airline. The latest reason for my choice centered around a friend who had to change a departure date due to a family funeral. The JetBlue rep handled this beautifully without penalizing her…. It certainly helped during an emotional time. THANK YOU, JETBLUE
Last month I purchased a plane ticket to Mexico, I am absolutely thrilled with my experience with jetBlue. From beginning to end, the journey has been an absolute dream come true. The process of booking was seamless and easy, and I was utterly impressed by the good price of the ticket. Upon boarding the flight, I was blown away by the incredible hospitality of the crew members. After my experience with jetBlue, I can confidently say that I will be choosing this airline for my future travels.
Tip for consumers:
don't hesitate to fly with them
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flight ticket
We were on flight 503 today 3/5/23 and it was simply amazing, yes it was delays so what I ride the nyc subways. From the captain to the 2 men, 2 women flight attendants thank you so much for a pleasant flight. Jet Blue the whole experience was great.
Excellent thanks and the staff they are lovely and easy to talk to and the service is very lovely and I enjoy it
This is my favorite airline. The seats are comfortable and I absolutely love the blue chips! The 5 stars are for the blue chips. Con: it got a little more expensive and they don't really include any baggage in the bare fare any longer.
I travel often in this airline and services before boarding and ending of the trip it is always a pleasure. Attendance staff care all the time of your necessities and if you want more snacks or drinks they are more happy to give you more.
JetBlue provides first-rate service, particularly for travelers like me with disabilities, on my frequent flights in and out of Boston. It stands in sharp contrast to other US airlines, most of which are abysmal.
Love flying with jet blue. Great leg room. The crew is awesome. Always find the flight I want to burbank at great price.
More room for your legs, in-seat videos and pleasant hostesses for your flights. We've found flights to be on time and the pilots very personable.
I love to fly jetblue. Unfortunately, I find that 99% of the time they experience delays and my life is affected by this, but over all, great customer service and clean, new planes.
Jet Blue is my first choice in choosing an airline. Why? The seats are extremely comfortable, the flight crew for the most part are courteous as well as the ground crew. I have only had a few problems that have come up, delayed flight for one which is either due to weather or mechanical problems.
I fly with JetBlue every chance I get! They're consistently on time, allow a free checked bag, have a great staff, comfy seats, and in-flight entertainment.
The one time my flight was delayed for 4 hours, they ended giving everyone a $100 voucher and giving everyone snacks at the terminal. They went above and beyond here, and I really appreciated it.
Jetblue does have limited airports they use, however if they are going where you need to go they will ALWAYS go there for a cheaper price. One time I got to the airport earlier than I needed to be and they said that they had an earlier flight if I wanted to go on that one with out paying anything extra. The flight that they offered us was actually a more expensive flight which is why I choose the later flight and they also gave us the extra leg room seats. I would say that this is really a company that goes the extra mile for it's customers.
Always worth it to buy extra room seats and only $35
TV make any flight go fast
I travel through JetBlue almost everywhere I go, it is the best airline to go through. I have also tried their getaway packages, great options available! I do wish they had more destinations but still a great airline.
Jetblue is one of the best airlines! They have fantastic customer service and definitelty are not just about jamming a bunch of people into a flight.
Gotta look for their yearly flight around the globe pass.
Best US Domestic Airline - It's cheap, the planes are new, the crew is friendly, there's a decent amount of legroom, and they have 37 channels of cable TV. What more could you ask for? I love Jet Blue.
JetBlue offers flights to 90+ destinations with free inflight entertainment, free brand-name snacks and drinks, lots of legroom and award-winning service.
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