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Claim Your BusinessjetBlue has a rating of 1.93 stars from 68 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about jetBlue most frequently mention customer service problems. jetBlue ranks 192nd among Plane Tickets sites.
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I've been flying JetBlue for years. The flights are rarely delayed, the flight attendants are very friendly, and the tickets are fair price. You also get to watch TV on these monitors in front of you. They also provide a variety of food, including food for those with dietary restrictions (veganism, vegetarianism, etc). JetBlue is a great company and I would recommend flying with JetBlue.
February 20,2024 flight, Boston to Richmond. D.E.I. Hire "getting her nails did" instead of doing her job. JetBlue has really really gone downhill. From their changed ridiculous carry-on bag fees, down to the lower quality of staff they hire nowadays, they're just on a serious spiral downward. The JetBlue employee at our departure gate literally shut the jetway door in the face of my seven year old daughter and me exactly 15 minutes before the departure time, and she had the gall to tell me she couldn't let us on our flight because "we close boarding 15 minutes before departure, nothing I can do to help you". Meanwhile, the plane was right in front of me and my child, and they hadn't closed the door to the plane and the jetway was still attached. It was pretty clear the gate lady simply wanted to leave the area and be done. They had made check a single carry-on bag because JetBlue is doing this absurd marketing plot with carry-on fees, so my checked bag was on the original flight already.After 45 more minutes of waiting in a customer service line, they said the best they could do was make me wait six hours at the airport with my child for the midnight flight. So, at the end of another six hours of sitting at an airport, for no other reason than the original gate employee "wanted to get her nails did", I had to track down my bag that had arrived the destination 6 hours earlier, which was another ordeal full of bad employees. Terrible.
I booked my very first flight ever via Airline ticket world and since then it has become my go-to travel destination. The support team here is very patient and understanding, and they also offered me some unpublished deal that helped me more than I expected. Airline Reservations Customer care Number: *******433
First of all the performance of this website is horrible. It takes a long time to navigate from page to page. Eventually I got to where I needed to be (Manage Your Trips) and it let me check in, but would not let me print my boarding passes because it said I needed to update the passenger details. So, fine, another long wait to load that page, then I entered all the required information. But no, it won't save it because of "Invalid Date of Birth". Only one problem... date of birth is not on that page at all. Chatted with customer service who told me that they fixed it for me and entered my date of birth. No, not fixed. Also noticed my ticket purchase price was showing doubled on the page. Response to all this from the customer service agent? "Sorry, sometimes that happens". Get with it JetBlue.
JetBlue offers flights to 90+ destinations with free inflight entertainment, free brand-name snacks and drinks, lots of legroom and award-winning service.
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