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Jennifer Bridal has a rating of 4.42 stars from 12 reviews, indicating that most customers are generally satisfied with their purchases. Jennifer Bridal ranks 89th among Wedding Dresses sites.
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I ordered few items for my wedding on this site: white shawl to wore over my dress, headpiece, shoes with lace, pearl bracelet. All these things made perfect ensamble and been key for my bridal look. I couldn't find any of them anywhere more else, especially for such affordable price
Stella York by Ella Bridals Bridal Gown Style - 5480 Very disappointed with this company, I did not have much to spend on a dress so to be able to find a simple dress I like at under a £300 I was very excited. I did my research and Jennifer Bride.com had great reviews and return policy, so I placed my order. When the dress arrived, I could not wait to unwrap it, as I unfolded the dress I could see pin holes across the bust area, after opening it further I could see more. I continued to try the dress on, I was happy with how the dress was made except that the ruffles across my stomach were not stitched well and were baggy in places. It hugged my hips far more that the picture shows and the stitches used to create the ruffles were visible and loose. I reported it immediately that night as the returns policy say let them know within 3 days of receiving it, as it was I was told it was the weekend someone would look in to my email on Monday. Monday came, nothing so chased on the Tuesday and I received an email back later that day to say that they were sorry I wasn't happy "and as to the pin holes I could iron them out". As you can imagine I was not happy about this and emailed back immediately stating I was not comfortable in doing this, in case something went wrong. I wish to return the dress for a full refund as stated in their policy. I sent this email twice and they have failed to get in touch with me, I assume they are going to just ignore me! Not Happy as I have four weeks until my wedding, no dress and no money to get another one :(
Stella York by Ella Bridals Bridal Gown Style - 5480
Very disappointed with this company, I did not have much to spend on a dress so to be able to find a simple dress I like at under a £300 I was very excited. I did my research and Jennifer Bride.com had great reviews and return policy, so I placed my order.
When the dress arrived, I could not wait to unwrap it, as I unfolded the dress I could see pin holes across the bust area, after opening it further I could see more. I continued to try the dress on, I was happy with how the dress was made except that the ruffles across my stomach were not stitched well and were baggy in places. It hugged my hips far more that the picture shows and the stitches used to create the ruffles were visible and loose.
I reported it immediately that night as the returns policy say let them know within 3 days of receiving it, as it was I was told it was the weekend someone would look in to my email on Monday. Monday came, nothing so chased on the Tuesday and I received an email back later that day to say that they were sorry I wasn't happy "and as to the pin holes I could iron them out". As you can imagine I was not happy about this and emailed back immediately stating I was not comfortable in doing this, in case something went wrong. I wish to return the dress for a full refund as stated in their policy. I sent this email twice and they have failed to get in touch with me, I assume they are going to just ignore me!
Not Happy as I have four weeks until my wedding, no dress and no money to get another one :(
Would recommend that all brides stay away from this god awful website!
I found the dress of my dreams, the mori lee 1957 dress. So gorgeous! My mum wanted to pay for the dress so looking to save money i came across this website and thought the prices were fab! I ordered the dress in customed size, my mum measured me up and we added extra inches on to make sure it would fit as i could just have it taken in!
7 weeks go by and it arrives! Wrong colour, way too short, beads hanging off, way too small! Seams showing everywhere! Just looked so cheap and nasty! As a result completely ruined my day!
After an hour of arguing with the lady on the online support i finally got her to agree to a full refund as she had first refused, then only offered 50% but after threatening her with legal action she agreed to a full refund! She then tried to convince me that it was a beautiful dress!
Then when giving me the return address i find out there based in China! Please tell me where it says on the website that there based in china?
Thank god i have my REAL dress sorted now!
Please please please do not buy a dress from this site!
Its amazing with so many review sites out there, that no one seems to check out a stores reputation before they spent 1000's and end up in a wedding dress nightmare!
When you see a site selling something for so much cheaper than the brand names, then Buyer Beware!
(Do your homework and check into the site!)
Put the sites domain name into these review sites:
(and learn a lot about the company you might deal with!)
http://www.sitejabber.com
http://www.siteadvisor.com
https://safeweb.norton.com
https://www.mywot.com
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SiteJabber Blog - Wedding Dress Scams: Dream Dresses & Wedding Nightmares
http://www.sitejabber.com/blog/2011/05/15/wedding-dress-scams/
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Scam Alert: Online Wedding Dress Ripoffs - CBS News
http://www.cbsnews.com/8301-*******_*******0209/scam-alert-online-wedding-dress-ripoffs/
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Read this - Buying from China?
http://www.fraudwatchers.org/forums/view.php?pg=fw_buychina
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BEWARE of review pages with so many 5 star we love it, (fake) reviews. jenniferbridal.com is shill account approved!
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