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JenJenHouse has a rating of 2.15 stars from 47 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about JenJenHouse most frequently mention customer service, and poor quality problems. JenJenHouse ranks 231st among Wedding Dresses sites.
No positive highlights yet
In 2013 I ordered a wedding dress and three bridesmaid dresses after providing exact measurements. The order took some time because they came from China, but they arrived as promised and the workmanship was very good (phenomenal when you consider all four dresses cost less than $1,000 combined). I would not hesitate to use them again.
I have ordered a dress from this website on 27 march for 200$ and i was supposed to recieve the order a month ago and i haven't recieved it I have tried contacting them many times with no response The worst dress website, don't buy from them!
In 2013 I ordered a wedding dress and three bridesmaid dresses after providing exact measurements. The order took some time because they came from China, but they arrived as promised and the workmanship was very good (phenomenal when you consider all four dresses cost less than $1,000 combined). I would not hesitate to use them again.
Tip for consumers:
Plan ahead and measure correctly.
My sister ordered a wedding dress from this site and it only cost something $250.00 NZ dollars. It was made to measure. When it came it was the correct size and we were both really impressed with the workmanship. Sure it's not going to look like a $2k wedding dress but you get what you pay for. You can't expect to get the highest standard imaginable when you are only paying peanuts. People are just too picky in my view or maybe it's the luck of the drawer, but I also know of another person that just got a wedding dress from this site and they are more than happy with it.
I bought my graduation dress and I measured myself and sent the measurements, when the dress was delivered it was a perfect fit and everyone on my graduation wanted to know where I bought my dress from. So far I have made 6 purchases with Jen Jen and I always happy with the colour, size and design. The customs issue does not bother me and it's not the problem for Jen Jen it's the problem from the country where individuals lives and yes I always pay the customs money without any problems. So my advise as long as you get the right measurements you will never go wrong with Jen Jen.
Ordered an all black dress and the fit wasn't perfect for me so it wasn't what I completely happy about that but it was still a very nice dress and the company worked with me until I was completely happy with my order and communication was good. I was satisfied with my transaction. Costner service was very good.
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