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JenJenHouse has a rating of 2.15 stars from 47 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about JenJenHouse most frequently mention customer service, and poor quality problems. JenJenHouse ranks 231st among Wedding Dresses sites.
No positive highlights yet
In 2013 I ordered a wedding dress and three bridesmaid dresses after providing exact measurements. The order took some time because they came from China, but they arrived as promised and the workmanship was very good (phenomenal when you consider all four dresses cost less than $1,000 combined). I would not hesitate to use them again.
I have ordered a dress from this website on 27 march for 200$ and i was supposed to recieve the order a month ago and i haven't recieved it I have tried contacting them many times with no response The worst dress website, don't buy from them!
After htree positive experiences dealing with Jen Jen House I was disappointed when they supplied badly made shoes and then did not respond to my email.
One of the shoes had the strap half the length it should be making the pair of shoes useless.
I sent photos asking for help but none was forthcoming.
I have dealt with this company in the past and have found their dresses to be good but their accessories to be rubbish.
Tip for consumers:
I have to say after experiencing cheaply made accessories that they are rubbish.
I ordered a dress for my homecoming it came in the color i wanted and the material was fine (organza). The problem I did have though I ordered my normal dress size and i expected it to fit... and the dress literally fell off of me. I got it tailored and everything else was fine, though I was a little scared about the beading on it. The other problem I had was the amount of time it took to get to me, it took forever!
First of all I just wanna thank the good Lord, because the day before my order was suppose to arrive I had read really bad reviews on ordering from here. I ordered a prom dress. People were saying that there dresses were to big they looked cheap. A girl from my class said hers had black spots all on it and she had to send hers off to get it fixed. I live in Mississippi and ordered on the 28th of march an told them my event date was on the 12th and it came the day of.! Just so happened my event wasn't until the 27th of April so if I needed any alterations I would have time. I prayed from the moment I found out people were having trouble with there dresses all the way until it arrive at my front door and I opened it. Besides it being to long its a pretty good dress for the price. If u wanna try your luck with a leap of faith take a shot and order. Or if u wanna b a little cheap like me but for one night I want complain
Got my wedding dress from this website, I was very disappointed. Its not the same as on their website. The lace and the pattern are total different, the dress was about 5-10 inches longer than the measurement that I gave them, and the material was very thin, is nothing like the dresses in the wedding shop. But by saying all that, I couldnt say it is the worst(it just not as promising as the photo), for the price they ask for, I shouldnt expect much really. I paid about £220 (including delivery&import tax). The dress was actually ok if you are having low key wedding, dont want to spend so much or not very fussy with the dress, but if you like me, want something amazing and special then thats not the place. If you do order from the website, I personally wont suggest get anything with lace, the lace they use is horrible but satin is ok.
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