- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.
Claim Your Business
Jeffree Star Cosmetics has a rating of 2.66 stars from 65 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Jeffree Star Cosmetics most frequently mention customer service problems. Jeffree Star Cosmetics ranks 297th among Beauty Products sites.
No positive highlights yet
Iam glad that I tried Jeffrey Star lipstick and eyeshadow. It is so beautiful. Very pigmented and true to its color. Keep up the good work.
I placed an order as a birthday gift to someone. Purchased three items, only received two. Same day I received delivery of the 2 items I gifted them and contacted customer service. I had no idea they want photos of the actual items received. The one they forgot to send was on sale and the cheapest. They refuse to assist. I sent pictures of box it arrived in with the invoice, was 100% sealed with company logo tape, no tamper during delivery. They refuse to send me the missing item and/or refund me. I cannot ask for the gifts back, how embarrassing would that be!?! I have spent hundreds of dollars with this company; I have been a huge supporter…never again! If this company isn't concerned about their customers then I promise I am no longer concerned either.
I was introduced to JS products roughly 4 Years ago and I've only used basically his line since except liquid foundation and brushes I also order his boxes as much as I can and they are always amazing I'm waiting on my valentines box right now.
Products used:
I have his pellets, concealer, velour lipsticks, 3 lipgloss's, lip scrubs 4 flavour there so gd, I also want to point out his clothing is amazing but it's very true to size so don't order bigger cause you will swim in it but it's comfortable n cozy super well made great quality but he needs to sell the sets together not separated.
So first off the jeffree stars makeup is amazing, its addictive so its gorgeously made but very costly so once the black Friday sale started I ordered 5 things I was so excited I placed the order exactly at 10am when it started so my order wouldn't fall behind in all the black Friday sales. It took 3 days to ship not to bad, However it was the worst shipping DHL usps its been 9 days still have not received my items its been 3 hours away for 3 day. I feel like high end makeup shouldn't be shipped usps I've gotten things from China faster. Really depressing. If I ever order from him again I'm gonna check to see if I can pay for fast shipping I suggest you do the same.
Gain trust and grow your business with customer reviews.
My makeup brand JEFFREE STAR COSMETICS is NOW available!
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.
