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Claim Your BusinessJeffree Star Cosmetics has a rating of 2.66 stars from 65 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Jeffree Star Cosmetics most frequently mention customer service problems. Jeffree Star Cosmetics ranks 351st among Beauty Products sites.
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Iam glad that I tried Jeffrey Star lipstick and eyeshadow. It is so beautiful. Very pigmented and true to its color. Keep up the good work.
I placed an order as a birthday gift to someone. Purchased three items, only received two. Same day I received delivery of the 2 items I gifted them and contacted customer service. I had no idea they want photos of the actual items received. The one they forgot to send was on sale and the cheapest. They refuse to assist. I sent pictures of box it arrived in with the invoice, was 100% sealed with company logo tape, no tamper during delivery. They refuse to send me the missing item and/or refund me. I cannot ask for the gifts back, how embarrassing would that be!?! I have spent hundreds of dollars with this company; I have been a huge supporter…never again! If this company isn't concerned about their customers then I promise I am no longer concerned either.
I had got his blue blood pallet as a gift. His pallet broke me out, gives me a rash each time I use it. I have never in my life broke out from makeup. I been doing makeup for years. This is ridiculous. I love the pallet it's very pretty. However I should not be getting a rash.
I purchased a loose setting powder from JSC and I wasn't too impressed. It left my skin looking cakey and had a very sickly sweet smell. The lipsticks are good and there are lots of shades to choose from. You can find the products on many beauty sites such as Beauty Bay however I don't think I would recommend this brand over other similar alternatives.
I love love love Jeffree Star lip products. I refuse to buy anything else. Five stars for lips.
Bought my first palettes (the orgy and mini orgy) from JSC and I'm so disappointed. The big palette is fine. It's neutral mattes, nothing great or bad about it.
That mini palette though! I waited about 3-4 months for it to restock, checking everyday, and it's complete trash. Would not recommend! No color payout at all! I wear shimmers EVERYDAY. Even when spraying setting spray on my brush. It's complete garbage and would not recommend to anyone. Minus 3 stars for the rip off palette.
Tip for consumers:
The orgy mini palette is trash.
Products used:
Orgy palette, mini orgy palette, velvet trap lipsticks, velour liquid lipstick, and liquid lipstick vault.
Now this online store/brand is good and can also be bad.The eye products themselves are really good, bold choice of colours. Good because they are cruelty free... vegan ingredients etc Very good formulas, the colours and pigments are exactly what you see in their packaging when put on your face. But to be honest not for every day wear, his pallets are not tans, beiges etc I got the 24KT highlighter kit, that is better as eye shadow I think. They last a while, though the lip products did not. We found the lip gloss did not last, my daughter said it did not pass the kissing test and she found it heavy. I got two lipsticks, the packaging is very cool, but the lipsticks feel dry and make your lips look dry too. Pricing is very fair for the quality of the items. The items though were no better than a cheaper brand such as e. L. f. I must say I prefer their products and I think Anastasia & Hudu are better equal priced products than Jeffree Stars. Another problem seems to be that they do not produce enough stock to keep up with demand, so there can be massive waiting times for your order. Jeffree Star does not seem to care about his customers and normally blocks people who complain on his social media accounts. Sometimes he is quite rude to them (not the person he portrays in his videos), his customer service is very bad, any emails sent to his store site seem to be ignored. We have sent two, got no reply. However if you are happy to go through this just to own a Jeffree Star product, do it. We got caught up in his charming hype, but I feel his products are mainly suited to his face etc and he is all about the money and showing it off. Money from customers who get rudely treated or ignored. I did leave a far better review but as I said emails ignored, seen how he replies to people asking where their orders are.
Tip for consumers:
Order well a head if for gifts or you need the item for a certain event.
Products used:
Blood sugar pallette
My makeup brand JEFFREE STAR COSMETICS is NOW available!
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