JC Penney

I like this store however it is too hot inside to try on clothes. No charis in the fitting rooms and not enough cashiers. Too much time waiting to check out. Other than that I love Penneys.

I like shopping here, because they usually have a good selection of clothing, and they are not outrageously priced. I like that there is usually a sale going on for what I am there to purchase, anyway. Their clothing is current with the latest fashions. The few times I have had to return something, it was always easy and the sales people have always been helpful and nice.

I shop online as I live in Australia.
The choice and quality of clothing is great.
I couldn't find fault with their shipping cost. Thank you JCPenney.

I went to Dover Mall. JCPenney and I was returning an item for my mother and had little information to return it But. Keshawn waited on me and he was so very helpful and he knew right how to help me. So with there were more people like him. Thanks Keshawn

Love the instant coupons on the website. Was fast shipping. No problems. Could navigate a bit easier.

There's a few clothing items that in retail dont get carried all the time, bali bras and Mixit tights (yes I know they are for juniors but they fit still lol). Anyways it's easy to get stuff there.

Love penny's but they put you through a lot to use those 10.00 coupons which they don't send them in the mail anymore up your game some customers do notice change

Tamela Rosser

If your company leaves, I would not have any comfortable environment to stock clothing and I would be Very Sad! I like to walk around the Woman's Clothing Section!

Bianca was our salesperson on our purchase of two Sterns & Foster mattress sets.

She had the product knowledge and very helpful in insuring we were get the best product for our needs. She was not in any hurry to make a sale but had our best interest at heart.

I have been to all the so called mattress stores here in Naples, Fl. But they could not compare with Bianca service and pricing.

If you want service and selection on bedding go to JCP in Naples, Fl and see Bianca.

Bill & Connie Bishop

Website is easy to navigate; large selection of products, return policy is great, store pick up is a convenience. Delivery and shipping is affordable ad fast.

We used to enjoy shopping there. Great people who were helpful and knew their area. We could always find someone to help. Now that is not so much in the store but still great help online.

I like jcpenny sometimes you can find really good and cheap stuff here just need to have a keen eye, but i mean the quality does suffer though.

I don't buy a lot from JCPenney.com, but I have almost always been pleased with the items bought. I prefer to buy from a local Penney's, but selection is sometimes limited. I used this site to buy petite clothing for my mother, and the fit and quality was very good. I recently bought some nightshirts that turned out to be longer than I expected, but they fit well and are a good quality fabric. One item, however, was not at all what I expected, and the return 3 days later was super easy.
One option I really like is to have my online purchase shipped to a local Penney's store for me to pick up. I live in a semi-rural area and my mailbox is not secure for packages. Pickup from the store means I don't worry about misdelivery or theft. I think this option might be good for anyone who works and isn't home when the mail is delivered.

I order my bedding from Penney's. They have nice quality for a reasonable price. They have wonderful customer service and will accept returns without question, as long as you have your receipt and the products are in new condition. Penney's is a dependable store that has survived all the ups and downs of the U.S. economy. That's saying a lot.

I wrote a bad review of jcpenney.com several weeks ago because I was very displeased about something I ordered only to be told the item was out of stock by email several hours after I had ordered it. I called the 800 number and explained the situation and the customer service representative bent over backward and managed to find me the item and have it shipped to my home all for the same great price. The item just arrived and I am very happy. Thank You! I would like to reverse my bad rating.

I really appreciate a good return policy as a busy working mom I cannot always return things in 30 or 90 days. They have a wide choice of colors for towels at good prices.

JCP was always my choice to order clothing on line. No matter where we lived, they would ship it to me.

JCPenney use to be my favourite online store but I found recently they have drop in the quality of their clothing. I use to buy 3 to 4 dresses in one buy but now I can hardly find one. I still shop there for underwear for my husband as I find the prices are very reasonable.

Easy Returns

Good prices, nice clotes. A good place to shop

Thanks a lot, Just save $13 by spending $192. Perfect coupon at this time.

Recently we got my daughters portriats done at jcpenny. They were great. I ordered portraits there at the store then decided I needed a few more so was able to use the codes they provided to get more ordered at the same price online. I saved money by adding 2 additional pages then if I would have bought the 4 I wanted as extra.
The customer service was exceptional during our shoot. The photographer took the time to ensure we were happy with the different poses. She added extra props to make the event more special. The quality was great. I couldn't be happier.

But they are not quite as good as they use to be. When I order on line, my order come in with 3 different times and I had to make 3 trips to pick up. I was going to wait until they all got there but they threaten if I didn't pick it up in 3 days they would send it back. That was after the first one came.