Great website design, better than the other California air cooled mail order service sites - easy to learn quickly -
Easy to navigate site, helpful tips every step of the way, and tons of parts at the best prices around.
I wish it could remember what vehicle for which I was searching for item. It's annoying to have to keep going through those steps every time I look for something.
I really love my car, that being said parts can be a a real pain to find. Jbugs always have what I need at a great price.
Last two orders were perfect! Love shopping from jbug. Need this order fast as my cv joints are leaking and I dont want to run out of transmission oil...
Love the website...is easy to manage! So I have a 56 Bug with a 58 Deck Lid and also restoring 1974 Beetle.
Had just about everything I needed (still need a Karmann Ghia clock, and the d shaped cover over the steering box). Categories were a bit confusing, but search was easy. Ive used you guys for parts for my 1970 Beetle Sedan as well. Always been happy.
very good experience buying from jbugs overall, i had one wrong part shipped to me on one of my last orders but it was resolved professionally like it should have. i am very satisfied
Talked to Edgar about an item I could not find on the site - he was able to confirm that the part is not something JBugs carries. He was very polite and knowledgeable.
JBugs always seems to have what I am looking for, I have had experience in the past with the help chat option....excellent customer service and VW knowledge.
Jbugs is very helpful and quick to respond. Shipping is fast so waiting for a part doesn't make you lose momentum on your project. if a part is faulty getting a replacement or refund is easy with the customer service line. I wouldn't be able to do my VW 73 superbeetle restoration without these guys
hard to figure out how to delete an item. couldn't figure out how to get first time buyer discount.
I had a quick message before I finalized my order. I called Customer Tech Line, Got My answer in seconds !!
We talked to an associate on the phone (Chris?) who guided us through picking out all the parts we needed online. He was very knowledgeable, helpful, patient, and spoke to our level of knowledge. It was a great experience.
Very great found EVERYTHING I needed the finish my project car and I was able to call their support team and he helpede out amazingly and had a great attitude!
You have good selection, and I particularly appreciate your guidance on part application. It's easy to inadvertently buy a wrong part, so your attached-to-the-part guidance is very helpful.
So far I've ordered a new carb, for my Bug, and now a new fuel pump etc. I' had the pleasure of having Kyle help me by phone trouble shoot my "flooding" issue. VERY helpful, knowledgeable, a great customer experience!
awesome job Kyle, thanks for the help finding the correct brake cable for my 68 camper with 67 chassis parts...
Always have found JBugs site so easy to navigate, can always find what I am looking for quickly, thanks
I put items in a cart....then I saved them to a wish list (sad)....then I added them to a basket.....get your act together....too many "names"
Everything is straight forward and like the fact that I can call for technical support. You guys are going to make the restoration of my bug easy and fun. Thank you
I have ordered here several times. Easy shopping experience, and parts are nice and laid out for you to select.
All the products I’ve needed for my 71 have been prices very well, easy to find on the website. Everything has came just as described
Typing in "color samples" or "carpet samples" in SEARCH box gives disappointing results. Had to call Customer Service to get path to carpet samples
Bought parts from JBugs for my last Bug project in 2003. I received the same great products and customer service as 15 years ago. I'll definitely shop again!
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