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Jawbone has a rating of 2.83 stars from 6 reviews, indicating that most customers are generally dissatisfied with their purchases. Jawbone ranks 25th among Activity Tracker sites.
The UP is a state of the art technology that beats every other sleeping tracking device. When hooked up to the app it is very accurate and helps track sleeping habits real well. I think the new model will be even better. Their phone representatives have been great some of the best when having problems.
Tech support not addressing issues since Dec. 2016. Many customers with broken trackers not getting service, replacements or refunds. File your complaints but don't expect anything from them. In the end, you'll have to just consider getting a different brand of tracker. The app is cloud based so if they go out of business your done anyway.
Tech support not addressing issues since Dec. 2016. Many customers with broken trackers not getting service, replacements or refunds. File your complaints but don't expect anything from them. In the end, you'll have to just consider getting a different brand of tracker. The app is cloud based so if they go out of business your done anyway.
Customer service is no longer answering phones or email. They are NOT standing by their warranty if your band separates. They have not paid their customer service people. If your band lasts a full year you are lucky, but if it doesn't you are out of luck.
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Jawbone is creator of the revolutionary UP fitness tracker system and is a world-leader in consumer technology and wearable devices powered by data science.
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