1 review for JanBask Training is not recommended
These reviews are not recommended because our content quality algorithms have determined them to be less useful for users researching this business. Our content quality algorithm makes decisions based on a number of proprietary evaluation factors, and is constantly updating and improving over time. Even though these reviews are not displayed by default, they still factor into the overall number of reviews and the average rating for the business.
Pennsylvania
1 review
0 helpful votes

I lost the entire course fee and there was not completed.
May 2, 2025

I contacted this company in March 2025 for Tableau training. They promised the world and sent me a 5 page word document that had all the possible functionalities and features of Tableau. They took the entire course fee upfront and two weeks later when the training started, the instructor could barely speak English. I was the only student in the session. The next day I called and asked for refund. The guy who sold me the training went on "medical leave" and another guy spoke to me. He pleaded with me on the phone so much to give another chance and that he would make everything perfect. I decided to give them another chance and this was the biggest mistake I made. The second instructor also was mediocre and he claimed he was in Austin, TX. But his phone number is Indian phone number. There was no access to Tableau and the company asked me to initially work with the trial version while their "other departments" worked on getting me the license. After two weeks when the trial version ended they did not get me access to Tableau, when I complained the guy said I have to pay for the product license even though they promised two months of Tableau license, he said he cannot do anything and that I can go ahead and do whatever I want. I have decided to file a complaint with the FTC and BBB. I have disputed the transaction with my credit card company. Save your money and don't go through what I went through with this company. I lost the entire course fee and there was no training given other that two weeks of very basic Tableau prep and I felt like he was just reading from the manual.

Date of experience: May 2, 2025
Loading...