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  • Jafrum

Jafrum

Overview

Jafrum has a rating of 3.04 stars from 119 reviews, indicating that most customers are generally satisfied with their purchases. Jafrum ranks 52nd among Motorcycle Gear sites.

  • Service
    8
  • Value
    7
  • Shipping
    8
  • Returns
    7

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • WORST company & customer service I have ever dealt with.
How would you rate Jafrum?
Top Positive Review

“Was VERY Apprehensive: NOW CONVINCED: GREAT COMPANY!”

Michael B.
3/8/16

I ordered a NT-200 helmet from Jafrum, which was offered at a great price, much better than Amazon - but got VERY apprehensive after reading some of the reviews herein... Just received it today, on time as promised, and the helmet is GREAT! Customer service responded immediately when I emailed them inquiring about the order. I recommend them, and will use them again for my next buys for my Goldwing. Congrats, Jafrum!:-) Michael Buet *******505

Top Critical Review

“Sent item to be exchanged”

Barbara M.
8/22/18

Sent a pair of motorcycle pants back to be exchanged and I have not received another pair. My tracking shows they received it over a month ago, but nothing was sent back to me. I have tried many times to call, but all I get is a recording to leave a message and of course no one calls back. It would seem they went out of business and I apparently am out the pants I bought with no refund being given! I'm incredibly angry!

Reviews (119)

Rating

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Reviews that mention popular keywords

customer service (42)
Thumbnail of user paull192
1 review
0 helpful votes
May 10th, 2017

Large variety of products. Very good prices. I live in Charlotte, so I actually went to the store this time. Previously I ordered on-line. Although there office is just a warehouse, the sales person took almost 30 minutes showing me numerous vests until I found what I was looking for. If she had not taken the time, I would have not found the vest I was looking for.

Thumbnail of user billp114
1 review
0 helpful votes
October 25th, 2017

Folks very knowledgeable and rightly kind and if cant find theyll refer you to another type as good or better cause sales going on

Thumbnail of user johnh645
1 review
1 helpful vote
January 5th, 2017
Verified purchase

I have had excellent experience with Jafrum I have purchased a jacket, chaps and a vest from Jafrum and have been quite happy with my purchases the only problem was when I bought the chaps and had to return them, the shipping cost and delay of having the right size was minmal. Upon learning that they ship 7.5 miles from my house is why I wentto your Charlotte locationand was greeted by your staff and taken care of imedatly

Thumbnail of user donp47
1 review
0 helpful votes
March 22nd, 2016
Verified purchase

I haven't had a bad experience with Jafrum. I have place a lot of orders with the company and I 've only had one return. There was no problems with the return..

Thumbnail of user josephg26
1 review
1 helpful vote
February 21st, 2014

I ordered from Jafrum in the past, never had an issue with them. Items were always good, prices were better than good and no slouching on the Shipping either. The most recent purchase was a Ladies Helmet for my GF, Great deal and she loves it. I will order from Jafrum again..

Thumbnail of user rickf15
1 review
1 helpful vote
June 28th, 2014

Excellent vest with a lot of pockets, l would suggest snaps on the lower outside pockets as l added my own to contain contents I place in them.

Thumbnail of user mannij
1 review
1 helpful vote
August 20th, 2012

I have lots of worst experience when it comes to dealing with on line stores. However, I find Jafrum a different shop. The items are really good and it really look as the same as the picture in the website. The item arrive at the exact date also and the item was really good. I'm planning to buy another item to them. Maybe next month.

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From the business

Jafrum offers Motorcycle Gear, Helmets, Jackets, and Accessories. Super Low Prices, Fast Free Shipping and 24x7 Support. Get up to $100 with Loyalty Coupon.

Company Representative

Thumbnail of user rumanab
Jafrum S.

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