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JackThreads has a rating of 3.18 stars from 22 reviews, indicating that most customers are generally satisfied with their purchases. JackThreads ranks 64th among Men's Clothing sites.
JackThreads is back in the hands of the original Founder... and you can totally tell. I have purchased 3 items recently and I am all-in again! Customer service is back to what it was... you can live chat with them and get an immediate response. Everything is updated on the site and new drops all the time. Delivery was spot-on for everything. Been hoping JT would come back to life and it looks like they pulled it off. Good for the original founder and good for the JackThreads brand. JT is my jam.
I have a $250 dollar voucher with Jack Threads and are refusing to acknowledge it. They have now stopped replying to my emails. Do not shop with them! They will Rip you off.
JackThreads is back in the hands of the original Founder... and you can totally tell. I have purchased 3 items recently and I am all-in again! Customer service is back to what it was... you can live chat with them and get an immediate response. Everything is updated on the site and new drops all the time. Delivery was spot-on for everything.
Been hoping JT would come back to life and it looks like they pulled it off. Good for the original founder and good for the JackThreads brand. JT is my jam.
It's really cool to see a brand that really understands what I want. GREAT FASHION FINDS. GREAT VALUE. GREAT CS. I have purchased 4 different times since JT's relaunched and I have been really happy with my experiences. I highly recommend.
Used to love JT back in the day, and I bought recently because the founder is back running the business. The customer service and pricing are great again and the list of available products is growing. Glad to see them back
Tip for consumers:
This company was amazing until it was sold a few years ago. I never thought it would come back, but the original founder bought it back and now it is back and even better. The products are amazing and I can tell they’re adding more and more. The customer service is super professional and responsive. I don’t know about returns or any of that bc I’ve kept everything. It’s so nice having it all back!!!
Products used:
Shoes, Jackets, Shackets, socks, sweat pants, hoodies, boots
I placed my order and after reading all the reviews i was a little nervous about how long it would take. Needless to say, i received my package in ONE DAY! I could not believe it! Very happy customer!
Excellent service and always comfortable clothing. They were out of my size for the Arch Joggers so I went to Revolve instead, but nothing against Jackthreads. I'm just extremely thin and require an X Small size. They usually always have in stock and the clothing is great quality. Also, I love New York <3
Thanks for the review Joey. Our service team is available Monday - Friday from 9am -5pm EST on live chat, and always available via email: service@jackthreads.com. Reach out anytime.
I love Jack Threads. I buy joggers for my husband there that I can't find anywhere else and they ship super fast! The app is the WTG tho.
Thanks for the review Jennifer. As of October 2022 JackThreads is now back in the hands of our original founder, with a growing assortment of product, and a fully staffed customer service team. Our service team is available Monday - Friday from 9am -5pm EST on live chat, and always available via email: service@jackthreads.com.
Ordered for my teenage sons. Great prices and quality. Arrived quickly and in good packaging. Would definitely order again, and would recommend to others.
Thank you for the review Nancy, and we hope you continue to shop the site! As of October 2022 JackThreads is now back in the hands of our original founder, with a growing assortment of product, and a fully staffed customer service team. Our service team is available Monday - Friday from 9am -5pm EST on live chat, and always available via email: service@jackthreads.com.
Very fun site to shop for my husband. Finding his birthday gifts have never been so easy!
Thanks for the review Kelly! As of October 2022 JackThreads is now back in the hands of our original founder, with a growing assortment of product, and a fully staffed customer service team. Our service team is available Monday - Friday from 9am -5pm EST on live chat, and always available via email: service@jackthreads.com.
Wonderful products at amazing price points. Something here for your guy and the house as well. So easy to navigate through the site!
Thanks for the review! As of October 2022 JackThreads is now back in the hands of our original founder, with a growing assortment of product, and a fully staffed customer service team. Our service team is available Monday - Friday from 9am -5pm EST on live chat, and always available via email: service@jackthreads.com. Reach out anytime.
Ordered some shoes came very fast at a great price will shop again!
John, Thanks for the review!
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The official Twitter for https://t.co/hpuf1pBs8F. Download the JACKTHREADS App for iOS and Android now.
Thanks for the review Jennifer. We're glad the experience was smooth. As of October 2022 JackThreads is now back in the hands of our original founder, with a growing assortment of product, and a fully staffed customer service team. Our service team is available Monday - Friday from 9am -5pm EST on live chat, and always available via email: service@jackthreads.com.