JackThreads Reviews - 22 Reviews of Jackthreads.com

How would you rate JackThreads?

Top Positive Review

“Yes! JackThreads is back in the hands of the original Founder!”

Drew R.

1/6/23

JackThreads is back in the hands of the original Founder... and you can totally tell. I have purchased 3 items recently and I am all-in again! Customer service is back to what it was... you can live chat with them and get an immediate response. Everything is updated on the site and new drops all the time. Delivery was spot-on for everything. Been hoping JT would come back to life and it looks like they pulled it off. Good for the original founder and good for the JackThreads brand. JT is my jam.

Top Critical Review

“Do not shop with them! They will Rip you off.”

Ed S.

8/17/19

I have a $250 dollar voucher with Jack Threads and are refusing to acknowledge it. They have now stopped replying to my emails. Do not shop with them! They will Rip you off.

Reviews (22)

Mat R.

4 reviews

6 helpful votes

“Best Men's fashion website online!”

October 7th, 2013

Best Men's fashion website online! Great designs and good deals.

Helpful (2)

Thank you

Noel B. – JackThreads Rep Over a year old

Mat, thanks for the review. As of October 2022 JackThreads is now back in the hands of our original founder, with a growing assortment of product, and a fully staffed customer service team. Our service team is available Monday - Friday from 9am -5pm EST on live chat, and always available via email: service@jackthreads.com. Reach out anytime.

Q&A (3)

Question:

They have merchandise at a great price! always purchase products for my boyfriend on jackthreads. they also have awesome gadgets, posters and other home goods. love jackthreads! They have merchandise at a great price! always purchase products for my boyfriend on jackthreads. they also have awesome gadgets, posters and other home goods. love jackthreads!

Answer:

We appreciate the love, and are sorry to see that some of you had a tough experience under previous ownership groups. We wanted to offer an explanation. JackThreads was sold around 2017 and experienced a rough few years under two previous ownership groups (starting during the farewell sale in 2016). As of October 2022 JackThreads is now back in the hands of our original founder, with a growing assortment of product, exclusive discounts, and a fully staffed customer service team. Our service team is available Monday - Friday from 9am -5pm EST on live chat, and always available via email: service@jackthreads.com. Reach out to our service team anytime, we're here to help.

By Noel B., over a year old

See more answers (5)

Question:

Is jackthreads a scam or a legit company? Is jackthreads a scam or a legit company?

Answer:

JackThreads is legit and has been around since 2008. The company was sold in the early 2010's, and went through some tough times under that ownership group starting in late 2016. As of October 2022 JackThreads is now back in the hands of its original founder, with a growing assortment of product, exclusive discounts, and a fully staffed customer service team. Our service team is available Monday - Friday from 9am -5pm EST on live chat, and always available via email: service@jackthreads.com.

By Noel B., over a year old

See more answers (3)

Question:

Am i able to return items marked "final sale"? my son ordered some clothes and shoes and alot of them don't fit. he thought "final sale" was actually the name of the sale. how do i return some of the clothes and both pair of shoes? Am i able to return items marked "final sale"? my son ordered some clothes and shoes and alot of them don't fit. he thought "final sale" was actually the name of the sale. how do i return some of the clothes and both pair of shoes?

Answer:

Any items marked "Final Sale" are offered to our customers at deep discounts, and therefore aren't able to be returned. This is pretty standard practice among all retailers anytime products are being offered at very deep discounts. For questions like this (or any others) our service team is available Monday - Friday from 9am -5pm EST on live chat, and always available via email: service@jackthreads.com. Reach out to us anytime!

By Noel B., over a year old

See more answers (2)

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

Show all questions (3)

From the business

The official Twitter for https://t.co/hpuf1pBs8F. Download the JACKTHREADS App for iOS and Android now.

Visit Website
Men's Clothing
Columbus, NY, United States
Edit business info

Company Representative

Noel B.

How do I know I can trust these reviews about JackThreads?

Sitejabber’s sole mission is to increase online transparency for buyers and businesses
Sitejabber has helped over 200M buyers make better purchasing decisions online
Suspicious reviews are flagged by our algorithms, moderators, and community members

Have a question about JackThreads?

JackThreads

JackThreads

Unsolicited

Unsolicited - Verified Purchase

Overview

“Yes! JackThreads is back in the hands of the original Founder!”

“Do not shop with them! They will Rip you off.”

Reviews (22)

Rating

Timeframe

Other

Q&A (3)

Is jackthreads a scam or a legit company? Is jackthreads a scam or a legit company?

Can’t see your question? Ask to get answers from the JackThreads staff and other customers.

Sitejabber for Business

From the business

Company Representative

How do I know I can trust these reviews about JackThreads?