• JackThreads

JackThreads

Overview

JackThreads has a rating of 3.18 stars from 22 reviews, indicating that most customers are generally satisfied with their purchases. JackThreads ranks 258th among Men's Clothing sites.

  • Service
    4
  • Value
    4
  • Shipping
    4
  • Returns
    3
  • Quality
    4
How would you rate JackThreads?
Top Positive Review

“Yes! JackThreads is back in the hands of the original Founder!”

Drew R.
1/6/23

JackThreads is back in the hands of the original Founder... and you can totally tell. I have purchased 3 items recently and I am all-in again! Customer service is back to what it was... you can live chat with them and get an immediate response. Everything is updated on the site and new drops all the time. Delivery was spot-on for everything. Been hoping JT would come back to life and it looks like they pulled it off. Good for the original founder and good for the JackThreads brand. JT is my jam.

Top Critical Review

“Do not shop with them! They will Rip you off.”

Ed S.
8/17/19

I have a $250 dollar voucher with Jack Threads and are refusing to acknowledge it. They have now stopped replying to my emails. Do not shop with them! They will Rip you off.

Reviews (22)

Rating

Timeframe

Other

Thumbnail of user seanw44
1 review
1 helpful vote
November 30th, 2015

I really like the styles of most of the items here. How I wish they have smaller sizes for kids and teenage boys. Today's kids wants to be look like an adult. I like dressing up my kids and Jackthreads is my taste. I am pretty sure it would not only me but also my growing up kids will consider Jackthreads an all-time shopping site if they made it, especially for shoes and suits.

The delivery was reasonable enough and the quality of the pants that I ordered was pretty good except the sunglass.

Thumbnail of user rossr137
Noel B. – JackThreads Rep

Sean, thanks for the feedback, we'll keep this in mind for the future. Our service team is available Monday - Friday from 9am -5pm EST on live chat, and always available via email: service@jackthreads.com. Reach out anytime.

Thumbnail of user hobbse
1 review
0 helpful votes
September 30th, 2015

$6.99 charge for a refund which just happens to be equal to a S&H charge to otherwise "free postage" return service. Just can't help themselves!

Thumbnail of user rossr137
Noel B. – JackThreads Rep

Thanks for the review. We'll pass this feedback along to our team. Our service team is available Monday - Friday from 9am -5pm EST on live chat, and always available via email: service@jackthreads.com. Reach out anytime.

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From the business

The official Twitter for https://t.co/hpuf1pBs8F. Download the JACKTHREADS App for iOS and Android now.

Company Representative

Thumbnail of user rossr137
Noel B.

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