• JabongWorld

Overview

JabongWorld has a rating of 2.53 stars from 34 reviews, indicating that most customers are generally dissatisfied with their purchases. JabongWorld ranks 156th among Indian Clothing sites.

  • Service
    2
  • Value
    2
  • Returns
    2
How would you rate JabongWorld?
Top Positive Review

“Quick Service”

Ahamed A.
2/5/16

Delivery is so fast. I have ordered 3 kurtis and quality is really very good. Looking forward for more purchases

Top Critical Review

“Filthy Nonsense!”

Harsha R.
5/22/16

It has been THREE damn month since I have placed my orders and it was placed at Jabong World. There is no news AT ALL from them. You can imagine how worried I am. My order was for 130$ and that is not a small amount. I have tried to contact them through emails, direct calls, Facebook messages, Jabong community, there is no news at all. Leave alone the fact that I'm utterly disappointed but also shocked at such a non-responsive behavior.

Reviews (34)

Rating

Timeframe

Other

Thumbnail of user harshar2
1 review
5 helpful votes
May 22nd, 2016

It has been THREE damn month since I have placed my orders and it was placed at Jabong World. There is no news AT ALL from them. You can imagine how worried I am. My order was for 130$ and that is not a small amount. I have tried to contact them through emails, direct calls, Facebook messages, Jabong community, there is no news at all. Leave alone the fact that I'm utterly disappointed but also shocked at such a non-responsive behavior.

Thumbnail of user nehap8
1 review
3 helpful votes
April 20th, 2016

I recently ordered THREE suits from the website. TWO suits out of the THREE have been delivered but I dint see the THIRD suit shipped as yet when its been over a month now. That particular suit was over $100 the most expensive among the rest orders. They have a customer care number available on website which is always switched off and instead of sending a 100 emails i never had a single response. Their Jabong India customer care plays a fool every time you call them.
I would really appreciate if anyone could let me know how to contact them. Such a shame it is. Indeed a scam website.

Thumbnail of user meghnap3
1 review
1 helpful vote
April 7th, 2016

I have called like a million times and emailed them as well. They never respond to calls. Whats the point of putting out a customer care number that does not respond. And also i have ordered items worth 94$ and they have only sent me items worth 40$ and said theyll refund the remaining, they said they have sent email about items not available, but i never received email. And i NEVER got my refund back. They plainly ignored my calls and emails. Please dont be so cheap jabong. Beware buyers

Thumbnail of user saniam2
1 review
5 helpful votes
September 12th, 2015

I was going through Jabong and Jabong world's website today and I see the prices for casual Kurti where the cost would hardly be $5 in Indian currency and the International site put at a price for $20 which is 3 times higher than original price. In this case imagine if you are ordering other high tagged items. They keep the offer as free shipping which is being charged from what we pay. We are paying for our own shipping and being blinded folded with the word FREE SHIPPING.

Thumbnail of user vijig
2 reviews
6 helpful votes
January 18th, 2017

I made an order. I paied a month before the delivery date. The order was delayed one monthe, from 12-12-2016 to 12-01-2017. I receved my order after one month delayed M******* and it's missing 7 items. All together 323.44$ of order I didn't receve. Now they don't want to send my return. Mirraw is saying is missing only one item. Not true bad service and they are thief. I WANT MY MONEY FOR THE MISSING ITEMS"

Thumbnail of user salmas2
1 review
7 helpful votes
April 24th, 2015

BIG NO! Their sizing is totally wrong. I've ordered something by the size guideline and it was way too big. When contacted them, they said I need to send it back at my own cost and they can exchange and the exchange cost also paid by me! How ridiculous! At that cost to send the item back to india, I can buy another 2 item!
They totally ignored the fact that their sizing was wrong. Customer service? Non existent. They don't try to help you out.
STAY FAR AWAY. BUY FROM UK SELLERS.

Thumbnail of user yolandah13
2 reviews
2 helpful votes
December 3rd, 2015

After several months of proving that Jabongworld sent the wrong sizes, they indicated that they would refund half the purchase if I sent them back. I believed them and spent the $50.00 to send them back and after being informed by the post office that they were delivered I contacted them. I sent the documentation and all I have received back is their automatic reply. Do not deal with this company!

Tip for consumers:
Lovely clothes, but service is abysmal and I feel ripped off. I was hoping to find a place that I could recommend to the rest of my family but this has left me very wary. I have purchased all kinds of things online for years and this is the first time that I have had to prove, over and over, that they made an error. Any legitimate business would have exchanged or refunded long ago,

Service
Value
Shipping
Returns
Quality
Thumbnail of user sushilp1
1 review
1 helpful vote
March 31st, 2016

They never picked my phone, neither replied to my mail and even no updates on the ticket created to track my order delivery.

Thumbnail of user kellyg59
2 reviews
0 helpful votes
April 3rd, 2016

Item was supposed to be 100% cotton, it was not. Item was uncomfortable, ugly and did not resemble picture online. Stay away!

Thumbnail of user jinats
1 review
1 helpful vote
December 2nd, 2015

Purchased a salwar kameez from them. They sent me wrong size, but they cut the size tag off the dress before sending it. When I complained they said they cant do anything about it. I wanted to return and have a refund, they refused. Complete cheat.

Thumbnail of user aditis4
2 reviews
21 helpful votes
January 7th, 2015

I ordered Curtains from the website & they were completely wrong size.

I asked customer services for the replacement & they said no.

I think wrong sizing are considered as defective product.

I would suggest people not to use this website again.

Thumbnail of user brik1
1 review
9 helpful votes
August 31st, 2015

I very rarely write reviews but I am hoping this one will save someone the hours and hours of frustration I have gone through. This website is by far the worst company I have ever encountered. I ordering a Saree for my cousins wedding with a custom made blouse. After waiting a week for them to send me the form to submit my customization I had to contact them to get it. Then I had to resubmit measurement and repeat directions more times than I can count. After a month of waiting for my Saree (which was suppose to take 10 days) IT CAME IN AT LEAST 2 SIZES TOO SMALL! Not to mention after a month of emailing measurement back and forth they decided to email me and tell me the top wasn't going to look anything like the picture... If all of that wasn't bad enough, even though I specifically stated to only email me they continuously tried to call me FROM INDIA. My phone company told me if I answered I would have to pay international fees. Everyone I was in contact with was unhelpful at best. There are so many better websites to go through so please please stay away from this one. I should have known when Chase wouldn't let my transaction go through, but it was for a bridesmaid dress so I didn't have any other options. If you never take anyone else's advice take this one. Trust me it will save you so much stress.

Thumbnail of user sl241
1 review
7 helpful votes
March 16th, 2015

I ordered kurtis & outfits for my daughters Birthday, it said delivery in 3-5 business days, it still has not come. I asked for a refund they said no, I had to write various emails to get someone to look at it, no response, then when I called courier found out that order had never been sent, call was at my cost. Then I called them, & asked for refund, they said no & forcefully are sending the goods to me with no definite answer of when it will reach me.
Very bad cusotmer service, male attendants talking doemn to me as a lady & yelling onn the phone. As a mum I would say not to order from them as they are not a realiable

I kept on service, cheap & crappy.
Someone called Martin called and stated we do not do refunds, then mike emails saying it is on its way. I kept on asking Alex Rawat for refund but not even one response from him re my refund...

Thumbnail of user steveng38
1 review
7 helpful votes
September 7th, 2014

MY wife and I ordered a Kurta from this WEBSITE. It WAS THE WORST experience ever. It was suppose to be a gift. But these THEVIES HAVE DONE nothing BUT take our MONEY! NEVER NEVER NEVER NEVER NEVER NEVER NEVER NEVER NEVER ORDER from these people. EVER. They will just steal from you.

Got that Jabong?

These guys will just take your money that it they never delievery there products! NEVER again will WE order from them.

Thumbnail of user monicak1
2 reviews
7 helpful votes
September 17th, 2013

They deliver wrong size, no replacement, horrible customer service

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Company Representative

Thumbnail of user jabongw
Jabong W.

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