Jabong

Mistakenly I have added wrong product in the cart and made payment. Then I had to cancel the order for particular product. Till now I don't get my refund. I have ordered on 8th October and cancelled it immediately. In my order section it's showing cancelled and money got credited in your same card which u have used to pay.

Still the money is not reflecting in my account. Even I have checked all credit statements.

Don't purchase anything from myntra they are stolen the money and sending faulty items and rejecting to accpt the shoe and ear buds I would suggest you to please don't purchase from Myntra.
Also they will delete my review from here and and they have deleted my numerous reviews from myntra app too.
They are liers first they say we don't have managers and then they transfer the chat or call to another agents and they talk as a manager.

Myntra customer care helpline number *******113 thanks you for myntra any problems solve me any problems solve me all India 24/7 hours available me

I'm long time customer of Myntra. I trusted them completely. But recently I just woke up! I ordered a sofa set cover which had fitting issue so I asked for return. Some Myntra agent came and picked up the product but I didn't get any refund. I raised complaint many times but nothing happened. They just kept denying the product has picked up when I shared every single details with customer service person. Hello Myntra, stop cheating your customers,

Provide them good service or else very soon you will loose your business. You forgot trust matters more than money.

Totally fraud and no resolution. Received used product of KOOK N KEECH RED COLOR SHOE. Never go with MYNTRA... The worst online shopping platform.

I received a dress berry watch which had a very bad strap. N now when i want to return it back, myntra people are saying that i am returning a damaged product. Why in the first place should i keep a bad/defective product from myntra. This is very bad on myntra's part that first they give a bad product and now not taking it back saying it is a defective product. Very very upset with myntra's reaponse. Even the customer care representative doesn't know how to respond as if we are illiterate and dont know anything.

I had order for KETCH Women Grey Ethnic Motifs Printed Kurta but I received KETCH Women Pink Ethnic Motifs Printed Kurta. So I asked for exchange which was rejected. So I put another exchange which was rejected too. Finally, I went for return which was rejected saying that they have successful when through quality check, Which I am very doubtful. But however my product was picked up before it was rejected and the product was supposed to be redelivered so I could further my request for return, which still has not happened. My matter is in process for last two months.

Currently i ordered two jeans from the Myntra for my friend who is now in India, they provide good product with very fast delivery. I'm happy with there service.

I have purchased a product on 16th oct 2020. After delivery, As the quality is not good I returned the product. They came and picked up on 25th morning(confirmed authenticity by OTP). But the status then after showing as pickup failed. I recorded the phone call with the pickup guy and shared the details with customer care also but they are not responding at all and telling me to wait for 20 days just to update. Had a similar issue with flipkart delivery also to my brother, where is purchased a product and showing as delivered even though it is not.And no response for that also.

If product has to be exchanged, its an impossible task to get it. When number of Delivery Agent sent by Mybtra for Delivery confirmation are contacted, they say product is at some other location so cannot be delivered on that day. This goes on with every delivery message received --- excuses for not delivering.
When contacted, Call Centre guys respond and they just log your complaint. You can log as many complaints, it does not matter

Myntra has the worst customer service ever! I bought footwear with a 30day return, which broke on 4th wear. Written &verbal complaints were ignored. Finally, I was told that it had Passed their Quality Control & so no exchange! Now, a wrong product was delivered - I asked for an exchange/return, which was accepted. Days later, I've heard that courier refuses to pick up so my return is Cancelled. Awful & Unacceptable! Getting out of Myntra. Recommend this to All. They won't Fix When They Mess Up.

It was a horrible experience, I bought shoes for my mother and they sent me three times the wrong size, after returning it back they did not even refund my money back, and when I call them for the refund they either keep my call on hold or disconnect it... such shameless people... it's been 2 months and no refund. Really disappointed.

Myntra is the worst shopping portal. I shopped for few Kurtis having a return policy of 2 days. I was unaware that they consider time as well when they deliver i. E. if they have delivered at 3.30 PM on Friday then the return has to be initiated by Sunday 3.29 PM. If your company is so particular about the time and do not consider end of the day then please publish time as well along with the date of delivery in the order det. I lost so much of amount due to this. Will never buy from Myntra again

Myntra doing fraud business. Paid for two joggers received only one. Ordered on July 2020. Now even they have blocked my calling options and email as well. You can call me at *******010

I have lost 2 track pants order which already paid around Rs. 1600/-
I didn't even get call or message before delivery
I was waiting for my order for 12 days n tried to contact customer service but unfortunately I hv got the service no after 15 days after so much efforts
And now Myntra is keep saying that they cannot place my complaint as it's too late, they have only 5 days time to Complan, they are denying to contact their delivery person also not ready to give me my products or refund which is ridiculous

I got an incomplete product for my prepaid order. Instead of pack of 2 I received only one. After several complaints, customer care supported their staff and told me that they don't approve my claim. At the time of COVID, they are looting their regular customers and making money. Plz plz I request u not to buy anything from this app. Don't waste time on customer care, they all are involved and nothing will be resolved. I lost my money and the product.

My recent (prepaid) order was not delivered to me. I raised an issue with customer care. On the 2nd day I received SMS saying that issue resolved & they r closing the issue. Again, I reopened the issue. Called them. They didn't speak properly. Called again next day. Their response is "We checked with the delivery agent. Its delivered. You please check your email". Its been 10 days now. I haven't received neither the product nor the money. Also, no response from Myntra. Order#**************001

Myntra is frustrating.

Such a shirt firm and support. Every time when i asking for a my refund they say 24 hours and its almost 3 weeks.
Please don't use the app, this is my second time.

Don't shop on myntra and loose ur money. Offlate Myntra sends fake and missing products. Customer service worst. They investigate ur complaint for a month just to tell there is no mistake from Myntra. I ordered h and m pack of 3 leggings. They send only 2. After complaining repeatedly, they say that they sent pack of 3. This reply comes after one month of calling them daily. Now these leggings are short for my baby. Also, this doesn't look like an original h and m product. I have lost my money. Please don't loose ur money.

The customer service is pathetic. I had an issue with my order delivery and they kept on postponing. They asked me to wait for 3days for them to respond. After 3 days, now they want me to wait for 48 hrs. Neither did I receive my order nor could I ask for cancellation since they say that the order was 'out for delivery' without a delivery agent. This is very frustrating. Never had to face such a bad experience from Amazon.

On 4000 amount that insure 500 off woth some coupon...
Fake commitment, fake display, misguided customer

I returned a jacket of rs 2199 because of poor fitting and cloth material. They credited amount in myntra credit and when I complained to so called customer care they refused to refund it into my account now they ask to shop for rs 2999 to use my rs 2199

If they want they can easily ask their account dept to NEFT the amount and cancel the myntra credit.

My money stucked there.

Extremely disappointed and will ensure never to use this service and would ensure to recommend everyone not to. First the pictures in the website is deceiving so in real it definitely does not look like in real life. Second I bought the watch for about ******* and now when I check the price says Rs 8000. This is ridiculous. First you promote the product mentioning it is on sale and then after I buy you, you lower the price and sell it for cheap overcharging me. I am seriously looking for an explanation because as a company selling products online, I will look forward for how you would please your customer and I'm definitely not pleased. I have attached the pictures and screenshot as well