Ivy Exec

Great interaction with Ivy Exec - sharp folks, very client and delivery focused. We were hoping to source a bit more expert interviews overall, and there was a mix-up with the payment process with one of the Experts, which led to the Expert not providing part within the deadline of the agreed insights, but I hope the payment was sorted out in the end. Thanks to Hanna and the team for supporting us!

They are ok and can be relied on, and are managed by professionals who know what they are doing. You can trust them

I missed my free trial cancellation date, but because I was w/in 7 days Kevin was kind enough to issue a refund. He reiterated that they send out email reminders prior to the cancel date, and this is true - to a point. It would be much more effective if the message was TITLED "Your Free Trial is about to expire", versus "Are You Making the Most of Your Free Trial?", with the cancellation reminder included at the bottom. Regardless, I do very much appreciate the courtesy of a refund.

Kevin K answered on first ring, listened to my request, and took care of it quickly. Nice job, Kevin!

You follow up was prompt and very helpful. Although I may not qualify for the MR study, you explained the Ivy Exec does indeed conduct this type of research

Kevin quickly understood my issue and took care of it. Was human and understanding. Good job.

It was a pleasure dealing with Kevin. He was courteous, attentive and very capable. Addressed my issue immediately and did not keep me hanging on the line. I highly recommend your customer service.

Elliot G

Ivy Exec has posted key opportunities serving a diverse client base. The system has been user-friendly, clear and concise. Most importantly is the ability for companies to respond to customers being supportive. My communication has been timely and positive to say the least. I highly recommend Ivy Exec! Awesome customer support team; thanks Kevin!

Had an interaction with Nii Ato.
Very professional and courteous - provided some good feedback for my CV also.
If it was only he, would have given 5 stars.

They had a lady presenting a webinar on interview handling techniques- was a pretty dismal show. She sent a chapter of one of her books - which had a couple of grammar/spelling mistakes and seemed very over the top.
She takes away the one star.

The only service provided me by IvyExec so far is a review of my resume. The individual I spoke with provided direct and specific guidance on how to get my resume noticed and read. I agreed with and implemented the changes Now, all I can do is wait and see if I get a better "hit" rate than before.

Good service. It costs money, which is bad, but their resources are top notch.

I am making sure to advertise your service with my friends and colleagues since you do a great job.
Thanks again for your help and understanding.

After finding them on the Inc 500 list I tried them out. I'm currently in LA but thinking about moving to NY. Sadly, they didn't have many high quality jobs in my field in LA, but when I checked their NYC postings there were more suitable jobs to pick from. So far I applied to 9 jobs and am count on that using them will pay off.

Pretty solid! Got a job from them. A bit exclusive, they only accept certain people. (thus the name) But, they got me a job, which is what really matters in the end.

I've been a free member for years and wanted to provide my feedback. I take advantage of their free webinars when they have them and have gotten enough value from that to keep subscribed to it. I checked out other job site reviews and think that this site isn't perfect but not many other job websites are. We're living in a tough job market and who knows when it will get better. My thinking is that if I can get a leg up by using them, I will.

I was frustrated with what I thought was an error in billing on the part of Ivy Exec and could not get someone on the phone to assist, however I received a call back same day from the online customer inquiry and my problem was quickly explained and resolved.

Very, very cooperative in canceling subscription.

I was really impressed with the customer support team follow up. The team afforded me the opportunity to continue my membership and enjoy the service and professional support during my job search.

Really good service. It's incredibly scary trying to find a job by yourself, even if you have good contacts. There's a level of fear that creeps into your daily life when you're attempting to get things back on track in that insidious vacuum. Ivy Exec was a great resource to me when I was out of work last year. The best thing they did was set me up with a mentor.
The only complaint? The price. It seems like a service that is most effective when you have a good job but are looking for a GREAT job.

My friend told me about the site a while back after I got laid off from my previous job. The main benefit I got out of this site was that when I connected my LinkedIn account with it, I was able to see who in my network worked at the company that posted the job. I just reached out to my network and eventually found a job. I didn't use the site otherwise but I'm glad that in a way it helped me get a job.

I thought the researcher affiliated with Ivy Exec's market research team were very professional. I was happy to provide my insight on the subject under discussion. The only thing I can suggest is to possibly provide a little bit of info on the subject prior to having the phone discussion with the research rep.

I had some issues with my account and after speaking with Kevin Ko, via email, everything was taken care of immediately. He was extremely helpful and very pleasant to deal with. Thank you Kevin! You're amazing at what you do.
Richard

Went fine. Hope they do well.