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IVECloud has a rating of 4.6 stars from 67 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with IVECloud most frequently mention support team, best price, and live chat. IVECloud ranks 11th among Web Hosting sites.
This company responds to reviews on average within 7 days
No critical highlights yet
Very easy to create a remote desktop setup on your local PC or Mobile device, unlike the free options from AWS and Oricle. Best price i have seen thus far for a VPS with great specs. Realy worthwhile. Thanks and Much appreciated.
I've been waiting for almost a week for my website to be activated. I don't know when it will be activated or if I've done something wrong. There's no clear communication on how long it takes for the website to start functioning.
Didnt bother to response to emails, my service was turned offline, wouldn't assist with resolution. Really, there are plenty of hosts, flabbergasted you get this kind of service in such a competitive market.
Tip for consumers:
find another host
Products used:
vps
I'm seeing very poor downstream speed on my VPS (about 15 Mbps). I sent a question about this and over one week later I've not had any update from the provider.
Joi S. We sincerely apologise for the inconvenience caused.
Please, could you provide me with the ticket number to investigate the matter and possibly get this matter escalated and resolved?
Baaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaad support 5 days im waiting
Karim k. Please accept our sincere apology for the bad experience with our Support Team.
Following up with the support team, there seemed to have been a misunderstanding that caused your ticket to be left unattended.
We have since implemented an escalating ticketing system to prevent this from happening in the future.
Gain trust and grow your business with customer reviews.
IveCoud is among the best web hosting providers in South Africa, offering high-speed web solutions such as Web Hosting, Reseller Web Hosting, Email Hosting, WordPress Hosting, Linux and Windows VPS Hosting and a range of various other products and services in South Africa.
iveCloud is an international hosting solutions provider based in South Africa. We offer a vast range of services which includes but not limited to; Linux/ Windows VPS Servers, Web Hosting, WordPress Hosting, Email Hosting, Domain Registration and much more.
All our products come with 24/7 premium support backed by our award-winning technical support team.
We offer VPS Servers is the following locations worldwide:
Johannesburg, South Africa
Cape Town, South Africa
São Paulo, Brazil
Frankfurt, Germany
Chicago, United States
Los Angeles, United States
London, United Kingdom
Graham M.
Thank you for your review!
We are sorry that you feel our support was not cooperative, stating that we "wouldn't assist with resolution" is completely unfair and here is why:
It's important to note that your server was not offlined for no reason, your server was suspended for violating our Acceptable Use Policy where a complaint was lodged via our abuse center pending your response. Upon replying to the complaint, you failed to remain patient in awaiting a response from our staff to resolve the matter.
Your ticket was automatically closed after you submitted a cancellation for the suspended server.
We always try our utmost best to maintain exceptional after-sales customer service, thus we implore you to initiate a chat with any of our 24/7 Live Chat agents in the future for immediate assistance.