8 reviews for IVECloud are not recommended

These reviews are not recommended because our content quality algorithms have determined them to be less useful for users researching this business. Our content quality algorithm makes decisions based on a number of proprietary evaluation factors, and is constantly updating and improving over time. Even though these reviews are not displayed by default, they still factor into the overall number of reviews and the average rating for the business.

HELETIA K.

South Africa

1 review

0 helpful votes

5 STAR SERVICE

July 10, 2023

ALWAYS HELPFULL, FRIENDLY, PROBLEMS SORTED OUT IMMEDIATELY

Date of experience: July 10, 2023

Shaun Y.

South Africa

1 review

0 helpful votes

5 STAR

August 10, 2022

VERY HELPFULL AND VERY FRIENDLY, REAL PLEASURE TO WORK WITH AND THINGS GET DONE PROMPTLY.

Date of experience: August 10, 2022

Andre A.

South Africa

1 review

0 helpful votes

Ivecloud excellent service

January 27, 2022

I only have had excellent service with Ivecloud. I would recommend them 100%

Date of experience: January 27, 2022

Sahra M.

Australia

1 review

0 helpful votes

I just love ivecloud

November 1, 2021

Signup for the Entrepreneur Plan - Direct Admin reseller hosting.

I have been shopping around looking at all different hosts and the benefits/features which each host can offer me the best price for my 300+ client accounts.

Questions I ask each host:

1. Will/Can they help me move each account without downtime? (All host replied yes)
- Ive cloud replied, "We can do better, before migrating your accounts. We will do all necessary preparations and configuration on our side to move your clients in batches of 50 accounts. This will allow us to check each domain to ensure success and zero data loss.
2. Once I reach the diskspace allocate to my account what then? (All hosts replied with different answers, ivecloud.co.za gave me the best detailed response!)
- Ive cloud replied, "If you reach your allotted space, you will be charged an over usage fee of R0.80 per 1GB. Alternatively, our billing department can calculate a fixed discounted cost per incremental usage per month to avoid any surprised billing (e.g. 50GB x R0.60 = R30/pm). This will give you stability in knowing your expense with an added discount rate.
3. If one of my clients has an issue, how will the host help? (Most hosts replied by saying their reseller hosting is well documented but I can contact them for help)
- Ive cloud replied, "We stand by our service and our resellers, we will never abandon you to figure things out for yourself. Thus, should an issue arise beyond your expertise and you don't know how to resolve it, our highly experienced support team will review and assist you to solve the problem as quickly and smoothly as possible. Our support team may also provide 1 on 1 remote assistance via Anydesk to demonstrate on how to resolve control panel issues and usability (This not a service obligation, we find resellers learn faster if they see visual demonstration).
4. Does the host provide WHMCS licensing and/or they support it? (Most reply that they do not provide licensing and support will need to be from WHMCS)
- Ive cloud replied, "Yes! We certainly do. IveCloud is an Authorized WHMCS Reseller, as such, we provide first line support to all our resellers. This includes but not limited to installation and basic configuration, troubleshooting & again 1 on 1 remote assistance via Anydesk to demonstrate functionality and/or usability.

Having received such detailed answers to my questions, there was no doubt in my mind that ivecloud.co.za is the provider I was looking for!

Products used:

Entrepreneur Plan - Direct Admin reseller hosting

Date of experience: October 30, 2021