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  • ItSatisfy

2018 CUSTOMER CHOICE AWARD

ItSatisfy

Overview

ItSatisfy has a rating of 4.86 stars from 294 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ItSatisfy most frequently mention tech support, great help, and good service. ItSatisfy ranks 116th among Computer Repair sites.

  • Service
    11
  • Value
    10
  • Shipping
    7
  • Returns
    7
  • Quality
    10

What reviewers want you to know

Positive highlights

  • Thanks to Roger David And IT Satisfy for getting the computer alright and getting the software loaded.
  • The service representative was very helpful and the Tech Support was completed in a timely fashion.
  • 2018 Customer Choice Winner

Critical highlights

No critical highlights yet

How would you rate ItSatisfy?
Top Positive Review

“Very good service.”

Thoma O.
11/11/20

I had some problem with my laptop and wanted to fix it ASAP, your agent did a great work on my laptop. Thank you very much again! I definitely recommend!

Reviews (294)

Rating

Timeframe

Other

Reviews that mention popular keywords

roger david (9) tech support (12) tech team (6) joseph smith (7) kevin cameron (5) excellent work (5) my computer (65) good service (7) great job (7)
Thumbnail of user thomao
4 reviews
0 helpful votes
November 11th, 2020

I had some problem with my laptop and wanted to fix it ASAP, your agent did a great work on my laptop. Thank you very much again! I definitely recommend!

Thumbnail of user jamesr808
1 review
0 helpful votes
May 16th, 2020

ItSatisfy offers great deals and their price is quite reasonable. The services that they provided were so great and they are so friendly. They solved my problems when my computer had a problems and others related to it. Thank you for helping me!

Thumbnail of user gisellm1
5 reviews
9 helpful votes
September 16th, 2020

The problems I had with my new laptop were dealt with in an efficient and user friendly way. I couldn't be more pleased with everything. Thanks again, absolutely wonderful service! Keep it up.

Thumbnail of user chuckr30
1 review
1 helpful vote
March 27th, 2017

Kevin, with IT Satisfy was awesome walking me through the issues with my computer and downloading software to secure it for the next year. Although it took a couple of hours to complete, there must have been problems that needed fixing. Kevin kept me informed so that I had an idea of what was happening and how long the process would take. All in all a great experience. I would recommend the company and Kevin to anyone who might be interested.

Thumbnail of user daasd
1 review
1 helpful vote
September 1st, 2019

I was clearly directed through the steps i needed to take, and the work was then done remotely, and I was telephoned to confirm that all was sorted. I would recommend the service strongly.
Excellent customer service. Very quick and efficient service.
Thank You!

Thumbnail of user simonh101
1 review
1 helpful vote
March 7th, 2018

I needed help getting my email up and also another service had fallen out of date. It was excellent to have a phone number to call, which was answered straight away. I was clearly directed through the steps i needed to take, and the work was then done remotely, and I was telephoned to confirm that all was sorted. I would recommend the service strongly.

Thumbnail of user ryanc451
1 review
0 helpful votes
September 3rd, 2019

Excellent customer service. Very quick and efficient service. Everything was explained to me clearly. I really appreciate the work what has been done and the team was very help to solve the problem.

Thumbnail of user michaell396
1 review
1 helpful vote
February 26th, 2018

Friendly people good service very polite and informed me of what was going on I could not be more satisfied

Thumbnail of user marya878
1 review
1 helpful vote
February 20th, 2018

Quick and efficient service, able to understand everything explained would use again service provided by account administrator was excellent

Thumbnail of user victoriab62
1 review
0 helpful votes
January 23rd, 2017

I had a mad mad virus and over 2 WIN 7 nonetheless laptops he spent about 4, 5, 6?... hours working on them and now they both fly! I'm getting ready to call to do 2 more computers that must be infected... I just bought 2 new ones to replace the WIN 7 machines@ $1700... wish I would have found this first!

Thumbnail of user gordona30
1 review
1 helpful vote
May 30th, 2018

Everything went well thanks for your help. Only thing i could say to help would be to be able to keep this chat screen up all the time. Excellent work

Thumbnail of user jendersonr
4 reviews
1 helpful vote
May 21st, 2019

Profile photo, country and other proper information
2) At least 4 reviews (English only)
3) Screenshot your profile and the latest review (English only) by you on SiteJabber and submit to qualify for rewaward

Thumbnail of user zenar
1 review
0 helpful votes
January 8th, 2017

This service has put my faith back into human nature! It was such a thorough package I would recommend it to anyone. They could not be more helpful, especially Roger, such a lovely person. Once again, many thanks.

Thumbnail of user aldom14
3 reviews
1 helpful vote
April 27th, 2018

ItSatisfy is the real deal! You've saved our business! Great job, I will definitely be ordering again!

Thumbnail of user carll42
1 review
1 helpful vote
January 25th, 2017

Very quick customer chat support. Let me know what i needed and was very nice in helping through everything

Thumbnail of user jamersh
1 review
1 helpful vote
February 24th, 2018

Very polite and informed me of what was going on I could not be more satisfied. Thank-You. Managed to show stuff I didn't even know existed on a computer.

Thumbnail of user georgec149
1 review
0 helpful votes
February 4th, 2017

Communicating over long distances with someone you do not know can be daunting particularly on some thing so technical for someone aged 85. The Technician in this case was very polite and put much patience and skill in solving my problems. I recommend the approach to everyone involved and particularly to James and his skill in completing the task so expertly.

Thumbnail of user lilye10
2 reviews
8 helpful votes
July 18th, 2017

Great service. Anytime I have some troubles with my laptop, I call for this company and its employees give really effective advice. Recommend it for everybody!

Thumbnail of user jamesf195
1 review
0 helpful votes
February 12th, 2017

I had a great experience with this service. Kevin Cameron provided excellent service to correct my computer issue.

Thumbnail of user gynm
1 review
0 helpful votes
October 30th, 2017

Prompt response from kevin very helpful. I could recommend this service to others who
Wish to use it

Thumbnail of user dianat33
1 review
0 helpful votes
February 11th, 2017

Very pleased with the quick and courteous assistance from Kevin and associates. Allowed me to securely get back on line. Thank you sooo much for all the great help!

Thumbnail of user endrig
1 review
0 helpful votes
October 7th, 2019

I can find everything. The prices are unbeatable, the delivery without delays and the commitment of your suppliers very high.

Thumbnail of user raynem
1 review
3 helpful votes
October 4th, 2018

Mark was very helpful and patient with me. Everything was explained to me clearly. I am satisfied with the work the technical team has done to solve the problem with the computer and i would recommend to any one that needed.

Thumbnail of user lanes16
1 review
1 helpful vote
April 2nd, 2017

Everything went well thanks for your help. Only thing i could say to help would be to be able to keep this chat screen up all the time. Excellent work by James Hoper And Arun-a. K. a. Joseph Smith

Thumbnail of user gloriac75
1 review
1 helpful vote
February 6th, 2018

Amazing job done. I don't have a clue about cleaning up my PC. Thanks a a lot. Keep up the good work.

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From the business

IT Satisfy is a reputed independent service provider that has been offering all round instantaneous technical support for all Computer related issues.

Company Representative

Thumbnail of user rajkumars
Rajkumar S.

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4.9
294 reviews
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