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Overview

ItIsDVD has a rating of 3.6 stars from 50 reviews, indicating that most customers are generally satisfied with their purchases. ItIsDVD ranks 220th among DVD sites.

  • Service
    5
  • Value
    4
  • Shipping
    5
  • Returns
    4
  • Quality
    4
How would you rate ItIsDVD?
Top Positive Review

“I think itisdvd.com deserves a good review. Let me share my experience with this company, I purchase”

adam w.
3/2/15

I think itisdvd.com deserves a good review. Let me share my experience with this company, I purchased boyhood from them. The ordering process went fine and hassle free. Upon confirmation of my order, they informed me that it was successful and should be expected 6-10 working days for the arrival. The item arrived within the exact time

Top Critical Review

“DON'T BOTHER! THEY DON'T DELIVER!”

Dianne P.
3/10/17

DON'T BOTHER! I dunno if the people who have had good luck with this company are for real, but it's been nearly two months and I still haven't received the dvd I ordered. (Plus, they don't tell you, but they tack on a "foreign transfer fee.") I already contacted them last week, asking where's my order... and though they promise to reply in 24 hours, that's crap, too. Looks like I have to go through my credit card to get my $$ back. Lovely.

Reviews (50)

Rating

Timeframe

Other

Thumbnail of user diannep9
1 review
1 helpful vote
March 10th, 2017

DON'T BOTHER! I dunno if the people who have had good luck with this company are for real, but it's been nearly two months and I still haven't received the dvd I ordered. (Plus, they don't tell you, but they tack on a "foreign transfer fee.") I already contacted them last week, asking where's my order... and though they promise to reply in 24 hours, that's crap, too. Looks like I have to go through my credit card to get my $$ back. Lovely.

Thumbnail of user laurat67
2 reviews
7 helpful votes
March 10th, 2017

I ordered from this site and was contacted by my charge card company that there was an international charge from "junkfoodclothing". I then looked up who processed it "wintopay" and they are a China Company. The scam checker on wintopay notes dangerous as it is a U.S. site but country is hidden. The charge was higher than it should have been and I rejected it. Like the other reviewer that gave this a one star, I have to get a new card. Stay away...

Thumbnail of user kirstiea2
1 review
1 helpful vote
February 15th, 2017

I ordered a DVD, which eventually arrived after two prompting emails from me. When my daughter opened it, Christmas day it was not the correct DVD it was Breaking Bad, an adult video. I emailed and let them know and today I received the replacement DVD today with the correct cover (again) and the incorrect DVD (again Breaking Bad). Two months after receiving the last copy.

Tip for consumers:
Don't do it.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jm378
1 review
1 helpful vote
May 28th, 2017

You will be excited to see a video you've wanted and can't find but BEWARE this company will not deliver or answer emails but will accept your money. Do not order from www.itisdvd.com!

Thumbnail of user erind44
1 review
2 helpful votes
March 1st, 2017

Placed an order. Thought the website was a bit strange, so I put it on my credit card in the event there were issues. Got a call from the bank the next morning. They were trying to withdrawal a commetely different amount than i had authorized. My card had to be cancelled. Save yourself the hassle

Thumbnail of user juliet75
4 reviews
0 helpful votes
December 28th, 2014

Very disappointed! Save your money and patience. 1st they sent the same dvd twice, then after suggesting they'd send a replacement with the next order... NOT! They replaced it with exactly the same mistake. Clearly didn't check what they sent again. Twice! Also it had been recorded off television which is poor form at $25 per series. I have now waited 3 month for a replacement and have heard nothing despite emails sent.

Thumbnail of user tamarah49
1 review
0 helpful votes
November 18th, 2017

I ordered this DVD a month ago still has not arrived. I have Tried contacting company no response. This was not a cheap DVD. Would appericate it if someone got back to me. Thanks

Thumbnail of user march138
1 review
3 helpful votes
November 21st, 2016

Ordered 3 dvds with paid express shipping (7 -15 days) 4 weeks later still no goods - site took money have had no contact or confirmation emails from them; have sent 3 emails regarding my order no replies (site claims to answer emails within 24 hours) - Don't buy from this site total scam

Tip for consumers:
DO NOT USE FRAUDS

Service
Shipping
Thumbnail of user donaldw16
1 review
1 helpful vote
April 17th, 2013

At these prices, and coming from China, you can be sure that these are illegal bootleg dvds. Darned if I'm going to encourage these criminals just to save a couple of bucks. You can purchase on Amazon Prime with free shipping for just a dollar or two more, and you can receive the dvd in 2 days.

Thumbnail of user elainem3
1 review
2 helpful votes
March 22nd, 2011

Do not order any DVD from this website... The quality is terrible, one DVD I ordered does not play at all and the other one paused off and on while running. The sound is also not good. They may be new but not made for USA movie customers. Takes several weeks to receive and then if you are not home to sign for them, you have to go to the post office to pick up. I have asked for a refund... but am not sure if that will ever happen. Em

Thumbnail of user amberr2
5 reviews
6 helpful votes
August 1st, 2013

I bought $80.00 worth of DVD's and all I got was illegally copies. I did report them.

Thumbnail of user larryt3
1 review
4 helpful votes
February 18th, 2011

The website does not tell you it takes over 4-weeks to receive your DVD. Additionally, they process the payment, but wait until 2-weeks later to even ship the product and it takes another 2-weeks to receive the DVD, which probably came from China.

Thumbnail of user brandyr
1 review
2 helpful votes
December 30th, 2009

DO NOT order dvd's from this website. I just bought over $70.00 worth of dvd's and not only do they not play properly, you can't get rid of the subtitle's that pop up on some of them. The company does not offer a phone number or address, so email is the only way to contact them and getting a refund is impossible.

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