• IthacaSports

Overview

IthacaSports has a rating of 4.42 stars from 98 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with IthacaSports most frequently mention china gel, great product, and customer service. IthacaSports ranks 8th among Medical Supply Store sites.

  • Service
    2
  • Value
    2
  • Shipping
    2
  • Quality
    2
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0

What reviewers want you to know

Positive highlights

  • I ordered Kool-N-Fit and found it the best price at Ithaca Sports and was also able to pay with Pay Pal which I prefer.

Critical highlights

No critical highlights yet

How would you rate IthacaSports?
Top Positive Review

“Exactly what I needed”

Nancy R.
6/8/23

I have a trigger thumb -- last time my other hand required surgery so I wanted to find an alternative. I bought a three sized packet after using the paper guide to determine my size. Immediately, the largest of the three was the right size; I had to figure out whether to use A larger or the smaller end of size 8. I haven't yet figured out what to do when my hands get soapy, other than make sure I don't bend or use my thumb until I can get the brace realigned. Has anybody else found a way to adapt to this situation. Another size won't fit. [I don't know how to provide proof of purchase.]

Top Critical Review

“Problems”

Patricia G.
10/31/18

Your size measuring guide is incorrect. These gloves are too small, what your guide says should be a medium in actuality a large. I have been ill and unable to return them or contact you. Since their too small their useless to me.

Reviews (98)

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Reviews that mention popular keywords

ithaca sports (18)
Thumbnail of user nancyr2185
1 review
0 helpful votes
June 8th, 2023

I have a trigger thumb -- last time my other hand required surgery so I wanted to find an alternative. I bought a three sized packet after using the paper guide to determine my size. Immediately, the largest of the three was the right size; I had to figure out whether to use A larger or the smaller end of size 8. I haven't yet figured out what to do when my hands get soapy, other than make sure I don't bend or use my thumb until I can get the brace realigned. Has anybody else found a way to adapt to this situation. Another size won't fit. [I don't know how to provide proof of purchase.]

Thumbnail of user kr415
1 review
0 helpful votes
September 8th, 2021

Very pleased with Ithaca Sports customer service. The treated me and my purchase like they cared and that meant a lot. Thanks again!

Service
Value
Shipping
Quality
Thumbnail of user alang640
1 review
0 helpful votes
March 20th, 2022

Ithaca Sports was great to work with. I had never ordered from them before, but through a google search, I saw that they had the blister pads I was looking for. The price was great, ordering was easy and I got the pads in just a few days. I'll definitely order from them again. No complaints at all.

Products used:
Mueller Blister Pads

Service
Value
Shipping
Quality
Thumbnail of user margaretm1533
2 reviews
0 helpful votes
July 1st, 2021

Whenever I need pain relief products for post-workouts or therapy I know I can count on Ithaca Sports to have an excellent variety of selections, and they ship them promptly.

Thumbnail of user matthewc814
1 review
0 helpful votes
September 29th, 2020

Great stuff! I love it. Works on sore muscles and works on joints too. I'm closer to 60 than I am to 50, and after a hard days work in the yard, Sore no More helps me not be so racked up the next day. It also can be put on trouble spots before you exercise. I have a hamstring that always give me trouble. If I put some balm on, it keeps that muscle happy!

Thumbnail of user path374
1 review
0 helpful votes
May 21st, 2020

Easy to use site and speedy delivery! Reasonable prices!
I may be ordering other products from this site!
A MUCH better alternative to Amazon!

Thumbnail of user leonj42
1 review
0 helpful votes
July 9th, 2021

We have been using bio freeze for over 20 years my wife has night leg cramps, I have neuropathy and find it second to none. This is my second or third purchase from ITHACA it came as advertised with the right price and was well packaged and a day early.

Thumbnail of user janel198
1 review
0 helpful votes
March 26th, 2019

This purchase was for an item I had very little knowledge about. The price was in line with other sellers and I could have gone just about anywhere but the site was informative so I choose to make my purchase. I was extremely happy with my decision. There were excellent shipping options and tough I didn't expedite shipping, I still got my product quickly. I would definitely shop here again

Thumbnail of user debd104
1 review
0 helpful votes
April 7th, 2020

This company sent the product very quickly. If you are in pain, you don't have to wait long for relief with your sore no more. Thanks, deb

Thumbnail of user alicec269
1 review
0 helpful votes
January 18th, 2020

I continue to consider China Gel as the best pain reliever on the market. I just massage it in at bedtime and by morning I no longer have the pain in my low back. Fantastic Pain Reliever Cream for pain relief. As far as Ithaca, it is the best Sports store to purchase this cream. My order was processed immediately and in a few days I had it to use. Thank you so much.

Thumbnail of user patriciah680
1 review
0 helpful votes
January 18th, 2020

Great customer service. I had a brief problem with my order and it was resolved quickly by a very friendly customer service person. The product shipped quickly and arrived ahead of estimated delivery date. I love this product (Biofreeze) and have used it for years. I will probably order from Ithaca Sports again.

Thumbnail of user saundrag9
1 review
0 helpful votes
February 12th, 2020

This product is awesome. My hips are not hurting due to being imbalanced. It fit my shoe perfectly. I would recommend it to anyone in a walking boot. The order was right on time. :)

Thumbnail of user hillaryw1
13 reviews
11 helpful votes
April 12th, 2020

I bought 3 items from Ithaca Sports to support small business. I then found one of the items cheaper. They not only refunded the difference, they included an additional product which I had ordered one of. They also were in contact with me immediately when I wrote them to tell them I had found it cheaper. I will definitely buy from them again.

Thumbnail of user bettyh183
1 review
0 helpful votes
January 13th, 2020

Ordered China Gel a product that I have used for years for my arthritis and joint pain was discounted below other websites prices received in good condition in a timely manner

Thumbnail of user bobbyw90
1 review
0 helpful votes
February 18th, 2020

An excellent product which was used by my physical therapist following shoulder replacement surgery. I have since used Sombra for general aches, pains, and strains and found it effective.

Thumbnail of user maryh674
1 review
0 helpful votes
September 20th, 2018

This was the first time using IthacaSports online and I was very impressed with the ease of ordering and finding this China Gel product I have used in the past and at a great price. They nicely cellophane the containers which no one has ever done before when shipping, so that was impressive too. The shipping came as was expected. I still have other things I want to buy, so I am excited I have a new online sports place to shop at. I would recommend this site to everyone.

Thumbnail of user tammyp170
1 review
0 helpful votes
November 1st, 2019

Quick shipment. Love the product (China's gel) for my arthritis. The price was good as well.
Highly recommend Ithaca Sports!

Thumbnail of user deborahs988
1 review
0 helpful votes
September 7th, 2020

Works great for sore muscles. I prefer the clear so it doesn't show on my clothes. Been using it for several years. Fast delivery

Thumbnail of user christinew594
1 review
0 helpful votes
July 18th, 2020

Thank you for providing great service as well as great product selection. I really appreciate the quick response and the individual wrapping of the products especially at this time. It gave me peace of mind.

Thumbnail of user tonyt102
1 review
0 helpful votes
April 27th, 2018

You carry the best products and most impressive shipment! My family, community, church, and friends across several states are equally impressed. I have ordered and paid for your products for over 12 consecutive years! I introduced your great products to hundreds of people and should receive a big discount or an occasional complimentary product. Thanks Ithacasports.com for being the very best! Tony

Thumbnail of user josephb1216
1 review
0 helpful votes
November 16th, 2020

Cryoderm is a great product. I use it every day, and it helps! Both the roll on and the cream work very well in reducing pain. I even gave it to a friend of mine, who also gave it to her 95 year old father.

Thumbnail of user prestonj12
1 review
0 helpful votes
August 13th, 2019

The item was as described and arrived as expected in time for my grandson's football game. Thank you.

Thumbnail of user chenellt1
1 review
0 helpful votes
October 27th, 2020

It was very good service and I received it in a quick and timely matter. I was very pleased! I went on the internet to find this product for my neighbor and i found it other places more expensive. So I settled on Ithaca Sports and i am glad I did!

Thumbnail of user wandaf117
2 reviews
0 helpful votes
November 23rd, 2020

I have been using warm therapy for years. I t always make ne feel better. Massage it in to you joint or muscle that is hurting. I usually use it daily when my arthritis acts up. I was introduced to this product by a doctor.

Thumbnail of user daved375
1 review
0 helpful votes
August 7th, 2020

The item is just what I want. It is the perfect product for my use. I am amazed at the quickness of delivery every time I place an order.

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From the business

IthacaSports offers a wide variety of sports medicine and sports protection gear to help keep athletes safe and pain-free. Whether you are an athletic trainer, an elite athlete, a weekend warrior, or a pee-wee, we have the best products available to k...

Company Representative

Thumbnail of user julies237
Julie S.

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