iTech Deals

These guys post listings as if the items are new, but at the VERY BOTTOM of each listing is where the fine print states the item has "heavy signs of use and cosmetic blemishes, examples of which are: scratches, scuffs, dents, hairline cracks, dings, bright pixels, missing parts." Don't be fooled by these clowns. What they ship you will be garbage.

I purchased a laptop from them October 2023. When it was delivered the screen was loose and separated from the cover. I contacted customer service the day I received it and we've been going back and forth until today. Laptop was returned and no refund yet.

I ordered chrome book which came in extremely bad cosmetic condition with a big line at the center of screen. Upon reaching out to the support team they asked to sent it back on my own cost as the item is not "Defective". Even though I tried to convince and shared the photos of item handled so badly in past, they still refuse to take it back at their own expense.

STAY AWAY from them as the are selling extremely poor condition products terming them as refurbished. Very bad experience and wrote this review to save money of other people. Don't fall in their trap.

Very bad customer service. Got the refurbished item damaged and they are not accepting it as defective. Also not sending return shipping label.

They sent me a refurbished computer that had at least 10 chips out of the screen, right across the middle. I never even tried out the computer, it was so distracting. After a 3 week process, they said I could send it back but I would have to pay for shipping because it wasn't defective.

When asked if they would send it out to someone else as is, they replied, "No, we won't do that."

So it's good enough to ship to me but not to anyone else?

Ordered quite a while ago. No correspondence. Then I email for information. As others have mentioned, I received a USPS tracking number that contains no information. I again reach out to ask what is going on. Not kidding, here are some of their responses "I am not sure what exactly went wrong", "I also regret to inform that we are unable to cancel the order at this stage", "contact me if you don't receive an update in the next few days". Don't do it.

I am beyond disappointed in the customer service or shall I say lack of. They are a scam company! They show photos of one item and mail out something completely different and expect you to pay the shipping! I emailed over a week ago, one day after receiving the crap they sent. It has taken them a week to get back to me. Will enclose photos of the items that they advertise on the website and what they sent out!

I was so disappointed in my Apple Laptop when it arrived! It was packed in a flimsy box, with just one sheet of bubble wrap and no other padding. The box was a mess when it arrived. The laptop looked like it had not been even touched let alone reconditioned. I plugged it in to charge, and boy did it get HOT. When the green light came on, I was excited! Went to turn on and nothing! Nothing! I'm returning, so I'll let you know how that goes.

Bought an item that my secret santa picked from this website (which I was very weary of in the first place), ordered it almost a month ago and the item still has not shipped out or cannot be tracked. I received the "shipping" confirmation from them 2 weeks ago and the dhl tracking number is fake.

DO NOT BUY FROM THIS SCAM SITE THAT WILL TAKE YOUR INFO AND CC NUMBER.

I've reach out to them via email and their contact form on their website without any response. If you try to call them at *******010, it's busy.

I will be doing a chargeback on my cc and having them blocked.

I purchased 2 Apple ipads for my children for Christmas last year. Neither one of them worked. When my daughter contacted Apple she gave them the serial # and was told they were not an Apple product and probably came from a Chinese sub par clone company. Itech told me 30 days had passed and no refund nor was I eligible for an exchange. Lousy customer service bait and switch on the product.

I purchased 2 iPad mini and was totally misled. The description showed the current value at $299 selling for $49. Total b. S. The computers are worthless. They are generation one. They imply the are new. Now it will cost more in shipping to return the I paid. Total garbage. After looking closer at their products it is clear they are selling junk and make it difficult to return. Don't buy anything from these scam artists.

I never received my shipment, and have been back and forth with them since Feb trying to get a resolution. They constantly make excuses to delay any action and now for past 2 months have only got a 'we're looking into it' response. This is all after 3 months of delays that they 'looking' into it with the carrier and other excuses. I still don't have any resolution and no longer getting replies, RIP OFF!

Pretty sure they pulled this out of the secondhand store's dumpster and then dropped it several more times just to be sure it has the look of garbage. I had even paid extra for expedited shipping which was not expedited. Seriously, stay away from this company.

I ordered Powerbeats 2 headphones roughly three years ago (June 19,2017). While I got almost 3 years of use out of them (granted I only used them sparingly), the charging port on the headphone broke. When I sent it to a company (not iTechDeals.com) for service, I was informed that the product was a knockoff! It was a counterfeit of real Powerbeats 2 and thus they could not repair them! I am PISSED that I was sold a fake product and wasted money.

DO NOT BUY FROM THEM. I purchased a mac laptop and what I received was a brick. By the time they finished "looking into it" son of a gun! The warranty had expired. I had to get paypal involved and even then they are claiming that it was never returned, so paypal is useless. Save yourself. If it's some under $10 piece of crap, go ahead, but anything over $15 will be junk.

Bought 2 iWatches for my daughter and son for graduation so I waited to give it to them from the time I ordered it. 1 wouldn't hold a charge longer than an hour and the other wouldn't power up at all. Customer service let me know I missed the return policy. No understanding at all. If you buy something electronic, check it as soon as you get it.

Hello,
I bought a galaxy watch from itechdeals. The watch will not charge or turn on. I tried it with the charging cradle it came with and 2 other chargers that I had. The company does not want to send a replacement. I recommend not buying anything from them. If a deal seems to good to be true, it probably is!.

My title says it all. It was a highly used speaker missing the power adapter. It came without a box or instructions. After about 25 emails and a claim I filed with the credit card, they reluctantly agreed to take it back, at my cost.

I will never, ever do business with them in the future and I hope you do the same. Sorry I don't have time to post everything this website demands, but I don't want to spend any more time with this.

I purchased 2 computers from them almost 3 weeks ago a shipping label was created but the item was never sent. When I contacted customer service they said they'd fix it right away and they'd keep me updated. Nothing has been done! I haven't received a new tracking number they haven't given me an estimated time of arrival, they haven't responded to my emails requesting an update that I sent 3 days ago. They took my money but never sent the product!

I ordered a product two weeks in advance as I needed for a certain date.

When I did not receive a notification of shipment within a week I reached out to customer service. When they told me the product had not shipped yet, i requested to cancel as I would not receive it in time.

Each time I emailed CS it was at least a 24-48 hour response window and they kept repeating their shipment policy but not actually responding to the email.

I received a shipping notification after the date I needed the product by and promptly responding that I did not need the product anymore.

Upon receiving this item they finally sent me an address to return it to, no shipping included and notified me there would also be a six dollar restocking fee.

I would rather spend the extra ten dollars and get it Costco.

They stink.

Company shipped damaged iPad. Casing coming off. I've emailed customer service and receive no response... still waiting over a week later.

Received my susrprise box and to my surprise, nothing but a box of junk. Items I think were found in the garbage, maybe $4.00 worth of junk for $19.99. Yeah I could send it back but spending good money on top of bad is no answer. Please take heed and do not throw your hard earned money away, I have already punched myself in the head for being stupid..

Do not order from this company, over a month now and I still don't have my Apple Watch.
I've gotten the runaround every time I've contacted them including, "We sorry, be assured your order is on the way." 3 weeks later "We're sorry, we didn't ship it cause it's out of stock, sorry no one told you...", "we can give you a refund or you can opt to wait till they're back in stock", I replied to that one right away requesting to cancel and get a refund to which they replied, "Sorry, too late. We found one and shipped it to you" Now the package appears to be "Lost" again.
I am disputing this with my credit card company and getting my money back. These people suck. I'll be happy to watch their business tank.