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IRS.gov has a rating of 1.25 stars from 285 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about IRS.gov most frequently mention customer service, tax return, and stimulus check problems. IRS.gov ranks 206th among Government sites.
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I would like to express my gratitude to the employee of number#*******326. We worked on my problem for an hour. I was surprised by how much patience and attitude she had towards my questions. I thank her very much. The management of your office should set such employees as an example. Good job and attitude.
Yall suck! Take instantaneously but take forever to give back, hope Trump wins and does away with the whole IRS! Out of 19000 I get 400 and have to wait a month!
I have been waiting on my tax refund they sent me on the IRS2GO app a Tax Topic 152 and then there wanting more information on what you have everything sent to you and these work from home survey jobs 2 of those companies I have not filed it out yet there ripping people off out of there earnings I want the IRS to see my review I did have stuff to update with you everything is correct on the tax papers and the form 8822 was mailed also since I am divorced and everything is correct with the SSA as well but the estimated dates and your sending out a letter and me waiting 2-3 weeks is ridiculous can't get threw on hold forever you need to have an email address to be able to send things to you also the wait holds is too long. After I get done those places of employment will be required to start doing W-2's they had me fill out a W9 and they was not suppose to do that I did speak with the IRS over a week ago and the reason why from one of the support people from Survey Junkie said they had me do that and stopping me from doing surveys and they can not do that or I will contact the local unemployment office and also the US DOL and let them be aware of this in order for me to take them I had to fill that out they are committing tax fraud yes they are there points there saying people are making is earnings not points like there telling everyone they done said I only made 104.61 for the year and that's not right either they went and added last year's earnings onto this year and you can't do that. Go look at there reviews and Crowtap's too they are owned by Disqo Inc and Suzy Inc the members are getting ripped off out of there earnings but back to this hold up for what reason to keep from getting there refunds no you all got everyone on hold and that needs to be changed. I done contacted USA.GOV on you people and the staff told me the stuff I gave out was incorrect on an address where I use to live and it was correct she needs to fired from there. This is the first time for me in a long time to file my taxes I like to get my refund I got rent and bills and stuff to pay I haven't got that refund on your estimated due date I am filing a complaint against your office this is ridiculous.
Tip for consumers:
I don't know what there waiting on I understand since I e filed it can take in some cases only 21 days or less but I did hear there was delays this year I normally don't file I am disabled that's why I had to work from home due my own monthly check not being enough to live on.
Products used:
Mail paperwork out I wonder how the IRS and the state like to pay me for paperwork that's been mailed out since the 13th of March they need to get in the ball.
Good afternoon.
My name is Xiu Wai Carrero.(Miami).
The reason to write this review,is because i did not receive my refund yet.
This refund is VITAL(very important for my depends sisters, they are students,and i am their support.
I appreciate if you can solve this matter as soon as possible.
Thanks.
For past 7 years ive never been reviewed on my taxes this year they are because I haven't received my refund yet... Not fair review somebody who is rich im low-income family who has 3 kids and now is sick and cant work... We need that refund come on IRS.GOV pull your heads out give me my refund now!
Dear IRS, your service is very bad and disappointing. I filed my taxes on February 17th to get my stimulus check deposited and sent on to right account and address. But, it's still been deposited and sent on to the wrong account and address. So, why you put the wrong info on your website? Because of you and your ignorance my family could not get the money and could become homeless due to non payment. We the people pay millions in taxes and you can't get it work but, you make a Covid excuse Everytime and your phone line doesn't even respond to phone calls anymore. So, tell me what we the people should do so, department like yours would do a great job and take care of us. You guys are bad that I don't even have good words for you! It's very very disappointing that people like me have to struggle because of you incompetence and ignorance. I pray to God every day so employees like you would go through the same things that we've been go ng through. Karma will get you, mark my words :(
I understand during tax season the phone centers are very busy. The call center reps should be more patient or respectable with the callers. I'm sure there are other callers like me that don't know the proper codes of specific forms when talking to the reps about it. I have had to call multiple times because I didn't know the specific term and I feel uncomfortable when having to call back in trying to speak with someone who can help me understand my question.
I have been waiting over an hour and a half(no lie) for someone to pick up the phone. Really? I have to call because I cannot log in online. It wont take my password and when you ask to reset, they dont send you a link.
Maddening! I tried several days to reset and they just dont send the link. And they have my email and i checked spam. If they want their money that bad they should at least allow you to pay it! Or thats right if Im delayed for whatever reason they can add on penalties and interest. What a racket
If you are trying to locate past year forms good luck. May times the document just cannot be located. This wasn't always the case the older site always had past year documents at the ready.
Unfortunately filed my taxes at the wrong time and everyone and their grandma needs their stimulus check. Yesterday was my 21 business day mark and now there is not one associate to answer my phone call so I can figure out when I will get my tax refund. I'm sorry that $873 is like gold to me and yes I would like my refund sir.
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The Internal Revenue Service is the nation's tax collection agency and administers the Internal Revenue Code enacted by Congress.
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