• ironSource

ironSource

Overview

ironSource has a rating of 4.3 stars from 530 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ironSource most frequently mention customer service, iron source, and quick response. ironSource ranks 2nd among Mobile App Development sites.

  • Service
    259
  • Value
    192
  • Shipping
    97
  • Returns
    110
  • Quality
    189
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
157
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What reviewers want you to know

Positive highlights

  • A real paying app with cool games and great customer service.
  • I appreciate that, keep It up, thank you Iron Source.

Critical highlights

No critical highlights yet

How would you rate ironSource?
Top Positive Review

“Top eleven”

Jonathan M.
2/16/22

To achieve better results in top eleven I started to open the offer wall to boost my token balance. Of the options there iron source provided the best variety of promotions, the clearest indication of progress and the most reliable payouts. This time however my reward didn't arrive, but I went to support and a brief email bought me a quick and positive response. I'm happy and life goes on, thank you for the work you do and keep adding the offers

Top Critical Review

“Total SCAM, do not waste your timw”

Javier I.
1/5/22

Total SCAM, they do not give the rewards and they answer the emails with generic bull$#*!, bot style, without reading a single word of what you have written, probably bots, not even humans. Still waiting for a reward for Pro11 worth around €25, this is how cheap they are... EDIT After almost a month complaining I got my rewards, two days after I wrote this review... Still I consider their customer support quite bad, but at least they gave me the rewards

Reviews (530)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (50) iron source (18)
Thumbnail of user jonathanm1069
1 review
2 helpful votes
February 16th, 2022
Verified purchase

To achieve better results in top eleven I started to open the offer wall to boost my token balance. Of the options there iron source provided the best variety of promotions, the clearest indication of progress and the most reliable payouts. This time however my reward didn't arrive, but I went to support and a brief email bought me a quick and positive response. I'm happy and life goes on, thank you for the work you do and keep adding the offers

Tip for consumers:
Check your offer is active and working before spending time on an invalid transaction which won't pay out

Products used:
Offer wall in partner app to earn rewards via in game tokens

Service
Value
Quality
Thumbnail of user joshuaw698
1 review
2 helpful votes
March 16th, 2022
Verified purchase

JustPlay is my go to App. Customer service has always helped me out in any situation that ran into I can't think of a bad thing to say about them. They keep offers as fresh as possible.One thing is true play multiple games. I've made around $750 in 6 months so I can screenshot proof if there's a review that states other wise. A+ gaming app.

Thumbnail of user tjk27
1 review
0 helpful votes
March 28th, 2022

The platform itself is okay and is worth the download. HOWEVER, when you need to dispute missing rewards it takes 2 weeks to get any acknowledgment that it was looked into; another week for them to tell you it was denied; yet another week to send them screenshots (which were sent in the original email now a month ago); and then, finally 2 weeks later a resolution. Sometimes positive, sometimes still negative. It's not the outcome, it's how long it takes.

Service
Value
Quality
Thumbnail of user jdw39
1 review
2 helpful votes
March 2nd, 2022
Verified purchase

I started using the App a little over a month ago and it's been great especially getting rewards for the games and how much I'm on the road and travel. I was really impressed today after one of the rewards I completed didn't after one of the rewards I completed didn't award me I put in a ticket and it was fixed in under 24 hours! The response time is absolutely great for an app like this and I'm very impressed.

Tip for consumers:
I would encourage you if you don't get your rewards please do put in a ticket

Products used:
An application

Thumbnail of user bs603
1 review
2 helpful votes
March 24th, 2022

Started a offer to gain gems for my favorite game. After finishing the tasks i didn't get the gems. Wrote 1 E-Mail with screenshots, they have proofed that i full field all task within all terms. Took 1 day and i received it all. Thanks for help! Definitely will do it again when another good offer shows up.

Thumbnail of user timp561
1 review
0 helpful votes
September 5th, 2021

Thanks for fast reply. Problem solved...

Thumbnail of user susans4225
1 review
2 helpful votes
January 23rd, 2022

Great app. I believe wining money off it is like a lottery... fun game even without money. Instantly gives you earned in-game rewards.

Tip for consumers:
Good app. Just remember to play the game like a lottery. Winning isn't guaranteed but keep trying.

Products used:
SCRATCH CASH APP

Service
Quality
Thumbnail of user janetm1557
1 review
0 helpful votes
December 31st, 2021

I hesitate to complain about much, never wanting to be a bother, especially around the year-end holidays, but the process was easy, painless, and mostly automated. The resolution was quick and positive - they want to come through on what they promised, and they act quickly when they find out something has gone wrong to correct things. Will not hesitate to contact support if this happens again :)

Tip for consumers:
Don't be surprised when they ask you to verify your email. Just part of the process.

Products used:
I received gems in "Diggy's Adventure" for playing a game through their overall.

Service
Value
Thumbnail of user katiev99
1 review
0 helpful votes
December 7th, 2021

Everytime I've had to reach out it's been a quick and pleasant experience. I have always got nearly an immediate response fixing any concerns I may have. They're thorough and convenient.

Thumbnail of user hansl52
1 review
12 helpful votes
August 19th, 2021
Verified purchase

Had a delay on some rewards being applied to my account, so I sent them two screenshots where you could see the completion progress and rewards still pending. After a quick confirmation email, the issue was resolved almost immediately, no hassle at all. Thanks

Service
Thumbnail of user stevenm1774
1 review
0 helpful votes
October 6th, 2021

I competed the task and no reward was issued.one email and the problem nolonger existed. Thank you very much.

Thumbnail of user angelinac130
1 review
0 helpful votes
February 6th, 2022

They offerwall is perfect for me, first off. I wasn't really expecting such a prompt response because it's 10:20pm at night. I sent my screen shot to them confirming that I completed the offer and verified my email that it was me sending my help ticket. Not even 15 minutes went by before they responded letting me know I gotten my credits. Thank you all so much, really appreciate it! You all helped me through really rough December. I hope many others use the app as well.

Products used:
Apps.

Service
Value
Quality
Thumbnail of user kevinm2895
1 review
0 helpful votes
January 12th, 2022

I'm a Swagbucks user and use Iron source's offer wall to earn bonus SB via the Swabucks live app. I had an offer completion issue, it was regarding a app usage time and I had achieved it, but the offer was still pending despite that. I sent it my query with evidence and it was resolved within the hour. I'm 100% satisfied with their support.

Tip for consumers:
It's safe to use and usually rewards instantly, but sometimes there are slight issues with the offer tracking. If you run into issues I recommended you reread the offer terms and made sure you completed them, wait 48 hours. If it's still then contact support.

Sidenote: While Iron source is safe, it's best to research their offer partners before giving them access to your info. I recommend using a secondary email you can dispose of it if the spam gets too bad.

Service
Value
Quality
Thumbnail of user valdirj
1 review
0 helpful votes
October 20th, 2021

Muito Bom! Mandei uma solicitação e me pediram 72 horas para uma resposta, pois iria ser analisada, duas horas depois recebi a resposta que minha solicitação foi aprovada.
Parabéns a equipe do suporte!

Thumbnail of user travisj145
0 reviews
0 helpful votes
January 4th, 2022

While indeed a small portion of my request was addressed, sadly that was only 1/5 of the issue and the other 4/5 went unaddressed, even after follow up email. Just be cautious as you really can't count on much.

Thumbnail of user user6770
1 review
0 helpful votes
December 27th, 2021

Спасибо большое за вашу работу. Оперативно ответили и помогли с решением проблемы. Буквально в течение дня награда была начислена.

Thumbnail of user crystala267
1 review
0 helpful votes
January 7th, 2022

I'm so happy to be dealing with a company that actually is true to their word. Customer service is the bomb actually responds within hour. Truly enjoy playing and earning extra money daily.

Tip for consumers:
This is truly a paying app. Not a fake app like so many

Products used:
Online game app

Service
Value
Shipping
Quality
Thumbnail of user jessicab2673
1 review
0 helpful votes
April 15th, 2022

I use my WiFi so the data doesn't calculate. I sent screenshot they gave points. Within 48 hours fast and very easy.

Products used:
No

Service
Value
Quality
Thumbnail of user micholen1
1 review
0 helpful votes
November 14th, 2021

My problem was addressed as soon as I sent a ticket. I was expecting that it will take time before I could get my points but after a few hours I already received the missing points. Really appreciate it! Thanks!

Thumbnail of user qweasdzxcq
1 review
0 helpful votes
January 11th, 2022

быстро положительно, молодцы помогли награда выдана доволен очень в случае проблем пишите обязательно помогут

Service
Value
Shipping
Returns
Quality
Thumbnail of user lisaj1518
1 review
0 helpful votes
January 16th, 2022

It's a real game that pays out real Cash! Thanks Lucky money for the quick response and deposit to my account.

Service
Shipping
Quality
Thumbnail of user silvyw
1 review
0 helpful votes
February 21st, 2022

This Earning platform is simple and easy to earn credit but what I love is their support team, they answer your questions right away and find a solution to your problem, their also really polite and helpful. After I contacted them about a technical problem they nicely gave me diamonds for trying to complete the task.

Service
Value
Thumbnail of user non796
1 review
0 helpful votes
March 12th, 2022

I played one of their games thru Swagbucks (word crush) but it didn't credit automatically, so I asked support. At first, they said no, even with my screenshots as proof! But I asked again and then waited patiently for too long, maybe 3 weeks! But without my having to ask again, I got an email saying they approved it and it was paid. Which I appreciated. And the game was fun. Thanks.

Service
Value
Quality
Thumbnail of user luiso145
1 review
0 helpful votes
November 16th, 2021

O suporte funciona mesmo, fiz uma compra e não caiu os tokens do jogo, entrei em contato com o suporte, e menos de 2 minutos já estavam meus tokens no jogo, muito obrigado!

Thumbnail of user tum3
1 review
0 helpful votes
April 1st, 2022

I don't really know how other games might work but for Dragon City it sure works excellent. It takes as little as 2 hours to a day to receive your reward. And if you think the service is slow, BE PATIENT MF, since you aren't the only one asking for help. Other than that I really love this app, and so does Walter White. Ji Ji Ji Ja.

Tip for consumers:
Definitely use, at least for Dragon City.

Products used:
I ended up getting gems in dragon city and my gosh it was very successful.

Service
Value

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Ilana S.

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4.3
530 reviews
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