• IRemedy

IRemedy

Overview

IRemedy has a rating of 4.7 stars from 10,352 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with IRemedy most frequently mention customer service, free shipping, and shopping experience. IRemedy ranks 93rd among Medical Supply Store sites.

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
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What reviewers want you to know

Positive highlights

  • I'd like to be able to call customer service with a question, but cannot find a number.

Critical highlights

No critical highlights yet

How would you rate IRemedy?
Top Positive Review

“Fast free shipping with individual purchase option”

Jessica R.
6/19/22

I really enjoyed the flexibility of purchase and that shipping was still free on a $3 item. They are customer focused and not pushy with email marketing. I really liked this consonant.

Top Critical Review

“This is a scam”

David A.
1/7/22

The reviews are fake - they take your money and don't send the product. I ordered on Dec 27th - they sent confirmation next day(see photo below) - but then failed to send tracking number - now weeks later they close out any service ticket without resolving anything (see photo). Complete scam. They send a review link - but in review link it auto confirms you received the order - so you can't complain because they would take that as proof you received an order you did not - stay away - I know we are all desperate for tests - these guys are taking advantage

Reviews (10,352)

Rating

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Reviews that mention popular keywords

customer service (36)
Thumbnail of user jessicar2151
1 review
0 helpful votes
June 19th, 2022
Verified purchase

I really enjoyed the flexibility of purchase and that shipping was still free on a $3 item. They are customer focused and not pushy with email marketing. I really liked this consonant.

Products used:
Insulated Mug

Service
Value
Shipping
Returns
Quality
Thumbnail of user jacquelinj5
Jacquelin J.
1 review
1 helpful vote
July 11th, 2020
Verified purchase

I have not received my merchandise yet, although I was billed on July 2. I realized the mail is slow, but I've received no notice from i Remedy as to the status of my merchandise. I would give a better rating if it had not been so long and I at least knew what the status is. If and when I ever receive my merchandise, please give me another chance to review. The price was reasonable.

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Janice H.
1 review
1 helpful vote
August 1st, 2020
Verified purchase

Your website page took the credit card number but did not take the billing address number because it was a different billing address because it was my daughter's credit card I am very concerned about this period this should not have happened. You need to contact me so we can rectify this period I don't know how this order even went through
Order number is **************
Please contact me as soon as possible
Janice Howsare
*******642

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Guest S.
1 review
0 helpful votes
April 28th, 2020
Verified purchase

Wonderful site reccomended to me by my disabled family member who is also a longtime customer. My first order was a fantastic experience - constant email and text notifications for confirmation, transit, and delivery. Items arrived on time and packaged neatly and in fanstastic condition. I subsequently made another order the following week, but have yet to receive confirmation of shipment as of yet. Hopefully it will be a good experience like the first.

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Carla P.
2 reviews
1 helpful vote
March 3rd, 2020
Verified purchase

Maria Davenport was great, she made my first time shopping experience easy and pleasant. She helped me through the whole process. I will highly recommend this company to other department and friends.

Thumbnail of user ninav22
Nina V.
1 review
0 helpful votes
April 18th, 2020
Verified purchase

Would have liked to receive a discount but couldn't find the right code. It was a good experience. Hope to get my facial masks very soon,

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Lise R.
1 review
1 helpful vote
January 25th, 2020
Verified purchase

Very easy to locate the product I was shopping for. Check out went exceptionally well and quickly. As soon as I entered the site, a customer service rep pop up asked if I needed any assistance. Truely appreciate the offering of help during my shopping experience.

Thumbnail of user guests135
Guest S.
1 review
0 helpful votes
March 29th, 2020
Verified purchase

Hard to find what's in stock and what can be added to cart even when stated "in stock" otherwise great site

Thumbnail of user patriciac837
Patricia C.
1 review
1 helpful vote
February 25th, 2020
Verified purchase

A great overall experience. Medline has a very efficient website with fast checkout option and easy to read product line up.

Thumbnail of user anthonyj270
Anthony J.
1 review
1 helpful vote
February 19th, 2020
Verified purchase

Would like an option to pay a little extra for rush or 1 day shipment, otherwise totally satisfied. Thank you.

Thumbnail of user ralphm287
Ralph M.
1 review
0 helpful votes
August 29th, 2020
Verified purchase

Your website made it very easy to find what I wanted. I hope that the shipping will be just as convenient.

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Guest K.
2 reviews
0 helpful votes
June 14th, 2020
Verified purchase

Product arrived when promised. Will be using this company for additional purchases. They are interested in providing good customer service.

Thumbnail of user pamelag320
Pamela G.
2 reviews
0 helpful votes
August 22nd, 2020
Verified purchase

Great!

I ordered two products and am hoping the remaining item is being shipped later. One made it very quickly

Thumbnail of user carolynt176
Carolyn T.
1 review
0 helpful votes
July 26th, 2020
Verified purchase

Quick & Easy.
I received my order.. TWO Days, after ordering it!! Super Amazing.. Especially, in these True "snail mail" days!!!
*expected to wait, a month or so.. Not 2 Days!! Absolutely Incredible!!!

Thumbnail of user lynnm216
Lynn M.
1 review
0 helpful votes
January 6th, 2017
Verified purchase

Don't know yet about follow up or how satisfied we will be with the ice packs. Found the process to be a bit unfriendly but muddled through it.

Thumbnail of user daves1007
1 review
0 helpful votes
August 23rd, 2020

First impressions are lasting ones….
I'm handing a five (5) star rating only because I cant post 10, this is my first time purchasing from IRemedy and I have to say the people posting the negative reviews must have screwed something in the process up really…Really bad.
If I had anything to complain about, that would be the order arrived before I received the order confirmation.
My order was complete and exactly what I ordered, billing as well, no issues there.
Looking forward do continued business with the IRemedy people…
I'm impressed!

Thumbnail of user roxannaj6
Roxanna J.
1 review
0 helpful votes
June 1st, 2020
Verified purchase

If I knew how long shipping would take I'd have a better idea of how happy I am :-) I supplied this comment when I ordered the product and did not get a response. However, the product shipped quickly and arrived quickly. I'm very pleased about that given the difficulty in finding these products right now. We are a water utility and need to ensure continuity of operations.

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Louise J.
2 reviews
0 helpful votes
August 15th, 2020
Verified purchase

Nice easy website. So Far so good! I had to send back the infared thermometer as it did not
Operate and was too complicated. Great customer service!

Thumbnail of user patram
Patra M.
1 review
1 helpful vote
July 12th, 2019
Verified purchase

Website was VERY slow! I did get excellent help from on line help, but the slowness of the website was almost enough for me to cancel out before ordering

Thumbnail of user debbiei10
Debbie I.
3 reviews
0 helpful votes
May 10th, 2020
Verified purchase

The masks were priced higher than they are actually worth. The material is thin, and too large for an average female to wear. If it was adjustable around the nose and chin like having the ability to tighten to fit properly, the mask would be more practical.

Thumbnail of user guestm
Guest M.
3 reviews
0 helpful votes
July 31st, 2019
Verified purchase

The into (Home) page is logically arranged and helped me find the dressing retainer netting. Then I was easily able to find the ABD pads needed as dressing for gastric feeding tube wound. The only other point is that the original Photo/description on the multi display pages do not list the # of items for the price. Would speed things up just a little. Thank you. HSM

Thumbnail of user amberp65
Amber P.
2 reviews
0 helpful votes
May 16th, 2020
Verified purchase

The process was easy and quick...however I would say the glove shopping...they aren't lablelled terribly easy...so I had to do some digging. Thank you though, You haven't gouged prices and as someone who needs these for work, I cannot stress how nice it was to find them at a normal rate. Thank you thank you thank you. I'll be a lifetime customer if you continue that way.

Thumbnail of user debrae212
Debra E.
1 review
0 helpful votes
August 18th, 2020
Verified purchase

I have not yet viewed how long the shipping time will take. I'm hoping this comes up the end of the order. Perhaps I missed it. Was the information visible earlier on in the transaction. If it wasn't visible earlier, I think that should be something stated upfront *about how long it would take to receive a product ordered via your website). Thank you, Debra

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Guest C.
2 reviews
0 helpful votes
March 25th, 2020
Verified purchase

Website is OK - I withhold all judgment until product actually arrives. However - it would be helpful if your order page offered the opportunity to provide "special instructions"

Thumbnail of user timmm2
Timm M.
1 review
1 helpful vote
January 21st, 2020
Verified purchase

Just did a Google search for self grip 2in bandages and you guys pooed up as what seems to be a good deal thus far. Thanks.

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4.7
10,352 reviews
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