IRemedy has a rating of 3.9 stars from 1,288 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with IRemedy most frequently mention customer service, free shipping and shopping experience. IRemedy ranks 94th among Medical Supply Store sites.
I ordered twice the first time was awesome. However the second time was horrible. I received a message twice saying that it had been shipped However after receiving only a partial delivery I contacted iremedysupply.com six times and after a week someone finally called me. I was then informed that they could not get my order in until December at the earliest. Luckily a man named Marcus helped me by calling a warehouse and found the remainder of my order. Hopefully I will receive them soon.
Positive. Fast process but then I knew exactly what I was looking for.
Product wasn't true to size. However, won't go to waste will use them as gifts
Good price, great shipping.
My shopping experience with iRemedy Supply was great. Ordering was easy and my product arrived when it was supposed to. I will use iRemedy Supply again, and I would recommend them to anyone looking for medical supplies.
Excellent
Great prices.
The prices were excellent. The website is well organized and easy to locate items.
Great price and service.
Perfect!1
Items were as advertised.
Great prices. Horrible website/service. For over a week the order status said "Processing". I tried calling the phone number and it always goes to voicemail as if it is someone's house. There is no menu when you call. After emailing a few times, they only reply to placate you, and don't actually do anything about the complaint. 9 days after the order I got computer generated email that the oder had shipped. I checked the "tracking" status on the website many times a day for two days and always got the same error. When I called, shockingly it went to voicemail. I emailed and got a reply that the order was received the day before, which it wasn't. Then they sent me another email to say oops, we were wrong. Then I got another email saying it was delivered, even though the website said it was just shipped that same day and the tracking did not work. Great products, great prices, but it seems like a company run out of someone's home, bad website coding, no tracking, no one ever answers the phone, service emails that don't seem to know what is going on all for two products that were drop shipped directly from another company.
Great product at great price! Thank you!
Had no issue and was happy with the product.
Very good service.
Very easy, but shipping cost high for limited income!
Very easy and hassle free website. I bought non slip socks for a nursing home and they loved them. They were warm and made from good quality material. The customer service representatives are friendly and will promptly give you specific detailed information about any product. I plan to buy more supplies here in the future mainly because of the quality of products, friendly staff, easy website, and cost effective.
One of the urinals split and busted
So far, so good.
I contacted iremedySupply.com because it appeared my order went to Knoxville Tn. They replied with a stand with a standard FAQ. Which didn't help at all. So I waited another 5 days and it finally arrived. They certainly could give a personal response to their contacts immediately.
Answer: Absolutely happened to me - I think all these other reviews are fake - from China or something... took my money - no tests - no tracking number - just kept closing out my cust servce requests without doing anything - and kept sending me survey requests that don't let you fill out a survey unless you confirm receipt first... its a scam