iPostal1

We are using a private mailboxes while living in temp housing due to building a house. We like the app for the purpose of being notified that we have received mail, and seeing what it is and making a decision about whether we needed it picked up right away, or if it can wait for a few days. If there was one thing we could suggest for the app, it is that we would like to be given the option to notify the private mailbox center that the mail scanned to us is not ours, but belongs to someone else.

I was looking for an online post office site and after lots of research this one was the clear winner. Fast, easy to use, great responses. And you can physically pick up letters IF you choose. Highly recommended. My only note would be to spruce up the UI to make it a bit more attractive to the eyes. It feels a bit too old school Microsoft.

Overall my experience has been very positive. It was a little confusing when I was getting signed up and waiting for the approval process. I think that program could be a bit more user friendly. Since then the experience has been very easy. My one true complaint is that I postal were in more cities! As RV'ers we move around every 6 months. So this service is wonderful. We can change our address as we move. We need you in more cities!

I had questions about setting up my account and they walked me through every step on the phone. The staff was very knowledgeable. The online/over the phone notary service was super convenient. I was able to set everything up from my phone. No computer needed.

I Like iPostal1 A Lot. I Can See Exactly What Mail I Receive Because They Take Pictures Of It & It's Easy To Navigate. I Just Have An Issue With Transferring Mail From There To Another Address Because Sometimes It's Just One Piece Of Mail & They'll Charge Me $10 To Put It In A Bigger Envelope To Mail It Out. It Would Be Nice If They Wrote On It Stating "Sending Address Or Send To This Address" That I Wouldn't Mind But Overall It's Great!

It's a good service and works as expected. However, they should improve the online interface so multiple users can log in rather than share a login. It's a good service but needs more advanced features. However, the service is still high quality and even better when connected to an office space. It's a good value for a small business.

This is the first time using a mail service and it did take me a while to figure out everything that was offered, as well as how to manage everything. It's probably user error, but I ended up with some unnecessary fees. However, now that I am figuring things out, I'm sure that will improve.

The staff seems very helpful.

The notary portion is kind of challenging admits Covid, it was cool that they have it virtually but since the Secretary of State is closed its more difficult for me to get ID updated. The notary told me she could take an expired ID, then 1 postal says no and I had to end up sending my Passport. So that part of the process could have been more seamless if the communication between departments were cohesive.

I love ipostal. Very convenient. 2 issue for me which is why I didn't give 5 stars. Sometimes my mail isn't checked in to later in the afternoon so I have to wait the next day to pick it up because the system doesn't always allow same day pick up. Lastly the handheld device they use to check the mail out is very slow and a couple of times had to reboot

Mostly good. Wish you'd offer an option (for a fee of course) to hold mail longer, maybe up to 3 or 4 months.

Great service. Just wished I had picked a different location. Those people are a little slow. Takes 10 minutes while talking on cell phones to get my mail. Not very friendly but they get the job done.

I am pleased with the service. But there are two categories which I think need improvement. I have been sent warning emails that my mail was going to be charged extra due to being there over 30 days. This happened twice more than two weeks after I had already picked up the mail.

The other factor is that my name is "J Kent Gidcumb." And the reason it is stated like that is because I go by "Kent." When I receive mail addressed to J it screams lack of personal service.

Pretty fair considering cost, ease of use and location. I would recommend this service to any of my friends or colleagues in the future.

Outside a couple hiccups with monthly charges and how to exchange them everything is fine. I was expecting to have an actual physical box at the office there I could retrieve my mail and packages from when I originally signed up. Like all other businesses that accept mail and charge a monthly fee. It would be convienebt to have a box and be able to access if after hours, like other places.

Performing as expected. I'm pleased. I haven't had any issues and the service acting as a physical location protects me and my business.

Good experience, but the prices to send a simple document to another country is so expensive.
I think you need to propose cheaper ones like canada post

I guess I don't understand the fee schedule. It seems I'm being charged a lot, plus the $9.99 monthly? Other than that it's been working well!

Great service! Didn't initially realize that you need to pay a few dollars to have documents scanned (thought that was included in the monthly fee) but overall love the service and convenience.

It's been a very useful service, especially for setting up my LLC. I do wish that it wasn't so costly for scanning and forwarding of mail, especially with the monthly fee. That's my only qualm.

I've only picked up mail once. I scheduled a time to pick up my mail, ehich was available and not blocked off, but when I arrived, no one was there and a sign on the door said at lunch. I called the number listed and the guy said he was in his way back. He arrived 10-15 minutes later and explained he had been super busy and was not able to take a lunch earlier. He was nice and I understand things happen sometimes so hopefully this is not a regular thing.

Overall good, but my location doesn't always open on time at 9:00am. Had to wait for 15 minutes on one occasion.

It's been good, though I don't get a ton of mail. The letters I expected to receive did arrive.

Signing up was easy and less expensive than other PMBs. The app works great and let's me know when there's mail.

Hi, only I have been using to indicate a US address in the creation of my company. I don't know other benefits.