Developed in part with a grant from
the National Science Foundation
Review of iPostal1

iPostal1 reviews

2 reviews
400 Rella Blvd. Suite 123
Montebello, NY 10901, US
Tel: 845-579-5770
service@ipostal1.com

2 reviews with 2 stars

rg189
1 review
1 helpful vote
3/28/19

This would be a much better service but.... they make you pay for everything! even picking up your own mail... shredding one thing cost you.. its ridiculous.

Response from Larry B., iPostal1 Representative
Hi RG,

Thanks for your review. Please keep in mind that most addresses on iPostal1.com cost just $9.99 per month. That's a great value, especially when you consider it comes with the convenience of digital mailbox service. You would easily pay twice that for PO Box with the USPS or for a regular physical mailbox at other locations. Since a physical mailbox is a self-service model, there is no charge to pick up your mail. However, with our digital mailbox service, there is time and labor involved to process the task and retrieve the mail, so it is only fair that there should be a pickup fee.

We feel that a low monthly fee with fees for on-demand optional services is the fairest way to price. If we increased the monthly mailbox price to offer ‘free’ pickup, for example, then the customers who don’t pick up their mail would subsidize the cost for those who do. Same for content scans or other services. The convenience of a digital mailbox is that it saves you time and money, and allows you to view and manage your mail from anywhere. You can’t do that with a PO Box or a regular physical mailbox.

Sincerely,
iPostal1
johnn436
1 review
2 helpful votes
9/5/18

The scans are always delayed.... a few times they have "lost" some of my mail.. other times I paid for scans of other peoples mail and never got my money back... overall its a great service for someone who is travelling or needs a mailing address but when it comes down to the staffing level at each postal location.... you never really know what your going to get

Customer Questions & Answers

Helpful answer 0
Votes
Thanks for voting!
Not as helpful
Question:
Answer:

Hi Swan, We have hundred of positive reviews on other more popular review websites, such as Capterra and Trustpilot. We're looking forward to serving you! Sincerely, iPostal1

By Larry B., iPostal1 Representative
Helpful answer 0
Votes
Thanks for voting!
Not as helpful
Question:
Answer:

Yes, Miriam, these concerns have been resolved. iPostal1 no longer requests additional information for credit card verification. For the record, the original 'problem' was never a real problem, as iPostal1 requested additional information only in a very small percentage of cases when we could not verify a credit card. And even then, we requested that customers blacken out all but the last four digits of the credit card and blacken out the security code. The original review omitted these important facts. In order that there should not be any further concerns, we modified our verification process 6 months ago and do not ever request additional information for credit card verification. Sincerely, iPostal1

By Larry B., iPostal1 Representative
Helpful answer 0
Votes
Thanks for voting!
Not as helpful
Question:
Answer:

No answers yet. Answer this question
Questions? Get answers from the iPostal1 staff and other customers.
Note: this is not for reviews - click here to write a review
Get notified about new answers to your questions.
Posting guidelines
Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

Did You Find This Page Useful?

1 Photo for iPostal1

From reviewers

Sites You Might Also Like

×
Have a question about
iPostal1?
Post Review