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Corporate Values


IPhoneUnlock.Zone has a consumer rating of 4.55 stars from 431 reviews indicating that most consumers are generally satisfied with their purchases. IPhoneUnlock.Zone also ranks 4th among Unlocked Phones sites.

  • Service
  • Value
  • Shipping
  • Returns
  • Quality

This company responds to reviews on average within 6 days

Positive reviews (last 12 months): 80%
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What reviewers want you to know

Positive highlights

  • Good customer service, I hope my iPhone will soon be unlock.
  • Great Service and fast Love to see them again if needed

Critical highlights

  • I have an iPhone 6 which is icloud locked and I paid $59.95 to get icloud details.
  • It has been 2 months and still it is not resolved properly.
How would you rate IPhoneUnlock.Zone?
Top Positive Review

“Black Listed Removal done in weeks for my iPhone 11!”

George A.

Thank you, I would definitely recommend and use you're service again! I received my Unlock/Black List Removal on a iPhone 11 in a matter of weeks

See positive reviews
Top Critical Review

“Worst service ever”

Allen M.

I am still waiting for responses. I had someone reach out to me after my review. They stated they needed more time. Against my better judgement I agreed. I gave them another couple of weeks. Still nothing. I have now requested a full refund 3 times and have not gotten 1 response back. Please learn from my mistake and stay far away.

See critical reviews

Reviews (431)




Reviews that mention popular keywords

iphone 6 (51) customer service (29) great service (15) 3 days (10) 4 days (9) iphone 5 (17) 24 hours (7) iphone 4 (7) 48 hours (4) 10 days (5) 2 months (3) 12 days (6)
1 review
0 helpful votes
August 14th, 2019
Not happy about this would like a refund click this by mistake and now i'm getting charged and no replys back
iPhoneUnlock Z. – IPhoneUnlock.Zone Rep
Hello Crystal. Can you please send us your Transaction ID to locate your order? Our IMEI Check services are Instant, so after your order we immediately send you a full report to your email address. Anyhow, send us your Transaction ID in private to locate your order and verify that you are one of our customers.
1 review
20 helpful votes
July 14th, 2018
I bought their service thinking that my iPhone will get unlocked but to my disapointment they did not unlock. They say that they will only get in touch with your carrier and ask to unlock. Which I felt was just a well plotted scam. They replied after few days saying that my phone could not be unlocked because I have unpaid bills. Duh? I know that I have unpaid bills thats why I chose their service to unlock it.
Now it been like a month that they haven't replied to my messages. Please do not choose this service if you have un paid bills but if you want to know info about your phone which you already know then please go ahead and throw away your money.
iPhoneUnlock Z. – IPhoneUnlock.Zone Rep
Hello Magarant. Please send us your Transaction ID to verify that you are a customer, locate your order and send you an update. We have separate services for CLEAN and NOT CLEAN devices, so you might have picked the wrong service. Anyhow, we will sort this out once you send us your transaction ID.
1 review
13 helpful votes
July 26th, 2017
I paid $59.95. To get icloud id details for unlock my iphone 6s plus. And it took 2months now still no improvements. Zisis says server not connecting, so when the server will connect.? Already i have wasted my money on some useless wepsites. But i thought Zisis can do this according to sitejappar reviews, You are breaking my hope actually. Now i need a possible feedback or refund my money, but im looking for a good solution not about the money its about my iphone. Either i cant pay anymore so please be consider with my icloud id process. This my IMEI *******72194704 and you already have it.
iPhoneUnlock Z. – IPhoneUnlock.Zone Rep
We already updated you through our Ticketing Platform to ticket ID 53391. Please check it! For any questions, you can either reply us there or through here with a private message!
1 review
0 helpful votes
March 13th, 2017
Well its all done and my phone is still locked? Did the IMEI unlock and that did not work. I was offered the icloud unlock for free as a result. All i received was previous owners info including apple ID but NO password. So i am still stuck and out a bunch of money. I should have known better.
iPhoneUnlock Z. – IPhoneUnlock.Zone Rep
Please provide me the Transaction ID of your order to locate and check the whole procedure. Also, it is impossible to hack and find a password of an iCloud account. This is not only illegal (And we do not want to provide illegal services!) but it is also impossible. Waiting for your transaction ID to sort everything out!

Q&A (669)


Thank you all for your answers: D The only way for now to remove the iCloud Lock from an iDevice is through the Original owner. We have a service that can find all available iCloud Contact Information of your iPhone, so you can communicate with him/her and negotiate the iCloud Unlock of this device. You can order one from the following link: https://www.iphoneunlock.zone/icloud-contact-information-service/

By iPhoneUnlock Z., Customer Support
See more answers (7)

Hello Nikhil. Can you please send us your transaction ID in private to locate your order and give you an update?

By iPhoneUnlock Z., Customer Support

Can I have your transaction ID and IMEI number so we can trace your order from our system and provide you an update? Thank you.

By iPhoneUnlock Z., Customer Support

Hey Luliia. If this iPhone has an iCloud Lock (And it is reported as Lost/Stolen), then only the original owner can remove the iCloud Lock. If you want only to remove the Network Lock of your iPhone, then this is more than possible, but after the unlock you will not be able to use it inside the country that it is blacklisted! Go to our Order Form, respond to the 4 questions that we implemented, and based on your replies, you will be proposed the right service for unlocking your iPhone!

By iPhoneUnlock Z., Customer Support

Hey Shannon. We cannot wipe her Apple ID, but we can find the Apple ID (Which will be her e-mail), so she can use the "FORGOT MY PASSWORD" feature. That will wipe her password and ask her to create a new one. This means that she should remember the password of her e-mail though, which I hope she does remember it :D Send us an e-mail through our Contact Us form, and an agent will assist you!

By iPhoneUnlock Z., Customer Support

Hello Kazim. Tony and Taneese are both correct. The best thing to do before ordering ANY unlocking service (Network or iCloud), is to make a full IMEI Check. That way you will know all the information of your iPhone, and you can determine what service you will have to use and IF there is a service that can help you. Now, since your iPhone is iCloud Locked and also reported as LOST, then only the original owner can remove the iCloud Activation Screen (iCloud Lock). From our end, we can provide you all the Contact Information of the original owner, so you can reach him/her out and ask him/her to remove the iCloud Lock from your iPhone! (Thank you Tony and Taneese for helping out Kazim!).

By iPhoneUnlock Z., Customer Support
See more answers (4)

Hello Sarah. There is a solution for blocked T-Mobile USA iPhones, but we need to make a more deep check on the Block status of that device in order to be 100% sure for the solution. I suggest using our IMEI Unlock Check first and then one of our agents will inform you which service is ideal for your device. If you are 100% sure of your iPhone's status and you do not want a check from us, you can go to the following link and order a T-Mobile USA IMEI Unlock service for your iPhone: https://www.iphoneunlock.zone/iphone-unlocking-solutions/

By iPhoneUnlock Z., Customer Support
See more answers (2)

Hey Gianluca. If your iPhone is Locked by Vodafone UK, then there is a solution to this. However, if your iPhone is Blacklisted by Vodafone UK, then there are no services that can CLEAN it. Do you have a full iPhone IMEI Check report to send us, so we can quickly identify what the problem is?

By iPhoneUnlock Z., Customer Support
See more answers (2)

Hello Hailey. Have you made an order? The completion time depends on the service that you purchased (We have to ALL product's description the estimated delivery time). If you made an order, please send us in private the transaction ID to locate your order and give you an update.

By iPhoneUnlock Z., Customer Support
See more answers (2)

Unblacklist service for Vodafone UK is not yet available at the moment.

By iPhoneUnlock Z., Customer Support
See more answers (2)

Can’t see your question? Ask to get answers from the IPhoneUnlock.Zone staff and other customers.

Posting guidelines
Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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About the business

iPhoneUnlock.Zone specializes on iPhone Unlock solutions. We can handle all iPhone Lock situations, such as SIM-Locked iPhones, various Mobile Network support, fixing Blacklisted (Lost/Stolen/Fraud) issues, providing legal solutions for iCloud Locked iPhone and we offer SIM-Lock Deactivation request services.

We are able to analyse the full history of your iPhone, gather all available information that will help us to determine the best possible solution, and we apply them to your iPhone.

Our brand new service "SIM-Lock Deactivation request service" is able to identify the Lock Carrier, Blacklist, Contract & Financial status of your iPhone, generate a Formal SIM-Lock Deactivation request template and send this request to your Lock Carrier.

Our solutions are Legal, Safe, Secure and Permanent.

Business History

Everybody on the iPhoneUnlock.Zone team has been working with Apple devices, and especially iPhones, for a very long time. During our many years of experience dealing with iPhones, we understood that people's main problem is a Locked, Blacklisted or iCloud Locked iPhone.

This gave us the idea to use our expertise and knowledge, and help people not only to avoid purchasing a NON-usable iPhone, but also help them to fix any issue their iPhone has.

iPhoneUnlock.Zone's team is able to locate and offer legitimate, guaranteed and safe solutions for ANY iPhone issue.

All our recommendations and services are 100% tested, working and approved (Only Legal Solutions are being offered).

We are inside the iPhone Fix/Repair industry for a very long time, and we definitely know what we are doing :D

Company Representative

iPhoneUnlock Z.
Customer Support
Typically responds within 6 days
Over 10 years of experience on iPhones. Topics that I have worked on: iPhone Troubleshooting, iOS Troubleshooting, iOS restoring/updating, iPhone Lock Removal, iPhone Blacklist Removal, iPhone iCloud Removal, iPhone IMEI Checking (Through GSX), Network Unlock Policies expert, Daily Communication with Mobile Networks (For Network Lock Removal Requests), Finding iCloud ID/Apple ID, and much more.

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