• InWeddingDress

Overview

InWeddingDress has a rating of 3.19 stars from 110 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with InWeddingDress most frequently mention bridesmaid dresses, and custom measurements. InWeddingDress ranks 30th among Wedding Dresses sites.

  • Service
    11
  • Value
    11
  • Shipping
    11
  • Returns
    8
  • Quality
    11
8
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What reviewers want you to know

Positive highlights

  • I found a gorgeous dress out of the hundreds of wedding dresses available.

Critical highlights

  • WORST customer service experience of my life thus far.
How would you rate InWeddingDress?
Top Positive Review

“Amazing!”

ELIZABETH X.
6/21/19

I have no intend to wear my wedding dress more than once so I thought I could just buy one online at a reasonable price. BUT! I have to say the dress I ordered AMAZED me big time! The dress was well made, sized correctly, and for the detail and quality of fabric... money well spent! The shipping can be faster though, I received my dress 21 days after purchasing.

Top Critical Review

“Do not order from here”

Elisha D.
6/13/20

I ordered a dress during the pandemic and because I didn't return it in 5 business days they will not let me return it. Also there is no phone number to contact and they only reply to emails with the generic response. I'm stuck with a dress that does not fit and paid $175 for it.

Reviews (110)

Rating

Timeframe

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Reviews that mention popular keywords

wedding dress (23) customer service (19)
Thumbnail of user elizabethx10
4 reviews
17 helpful votes
June 21st, 2019

I have no intend to wear my wedding dress more than once so I thought I could just buy one online at a reasonable price. BUT! I have to say the dress I ordered AMAZED me big time! The dress was well made, sized correctly, and for the detail and quality of fabric... money well spent! The shipping can be faster though, I received my dress 21 days after purchasing.

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Value
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Thumbnail of user jeanr135
1 review
7 helpful votes
April 4th, 2019

Received my granddaughter's lovely flower girl dress and am totally satisfied. The dress is gorgeous. The customer service was excellent. Fast shipping. The price was amazing. Highly recommend you check them out. You won't be disappointed.

Thumbnail of user niloofark
1 review
13 helpful votes
June 23rd, 2017

I loved my dress, I really didn't expect it to be this good assuming how cheap it is! I'm so happy I did order my wedding dress from them. I'll write you my email address and if you wish I can send you the pic of my dress and the one I chose on their website, compare it yourself *******@gmail.com

Thumbnail of user kims249
1 review
2 helpful votes
May 16th, 2017

I ordered my dress from in wedding dress and immediately started to worry. What if it was awful when it arrived. Well I didn't need to worry. The delivery date was quicker than described. A small package arrived and my heart sank. But I opened it all and I have a beautiful dress that fits perfectly. It just needs shortening but other than that I'm very happy. I would definitely buy from them.

Thumbnail of user gilliano2
6 reviews
16 helpful votes
July 15th, 2015

Wow! I was so surprised and so happy with my dress from InWeddingDress.com. The wedding gown was beautiful and just as high quality as any of the 1-2k dresses I tried on at Davids bridal. I know they are in China, but don't hold that against them. My dress arrived on time, the customer support people were very nice about all my questions and with a little faith this site saved me over $1200 on basically the same dress I was about to buy from DB. I wish I had bought my bridesmaids dresses there as well... don't even get me started on the story.

Tip for consumers:
Use their chat support, they are very nice.

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Value
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Thumbnail of user katheriner13
1 review
11 helpful votes
December 9th, 2015

I ordered a wedding gown from this site and the gown is exquisite! I paid the small extra fee to have the gown made to my measurements and it fits like a glove. I will not have to have any alterations done to it. The workmanship is great, much higher quality than I expected for the price. And the gown has extensive beading and lace.
By the way my daughter, who is the only one who has seen it, says it is beautiful on me. I can't wait to wear it as I walk down the aisle to the man I still love!

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Thumbnail of user johnc540
1 review
0 helpful votes
January 18th, 2021

Thank you so much inweddingdress.My dress just arrived and it's just amazing! I was a little worried about ordering from a site online but the folks on their chat were very helpful. How sweet! I had looked at dozens of other places for bridesmaid dresses and this style was definitely my favorite.

Thumbnail of user adelaidel3
1 review
10 helpful votes
March 22nd, 2016

I ordered two wedding dresses (4yrs ago) one was a ivory satin beach wedding dress, the other white satin ornate fitted dtess. We did them custom made and were a perfect fit on each of the brides. The material was excellent, duchess satin, with lovely under skirting. Very impressed, so much so, looking to order another one for a wedding in Sept. Also, ordered a flower dress for 12yr old, in ivory satin, which was beautiful with a lovely full skirt. My grandaughter was thrilled to wear it.

Thumbnail of user elizabethp51
1 review
11 helpful votes
June 27th, 2015

Ordered a swatch to make sure it was the right color I want before I placed my order on this site. I also had a dressmaker friend measured my bridesmaids then ordered 6 dresses totally. They all arrived yesterday, I changed the dresses from strapless to halter neck - it
Was brilliant. Great quality fabric, perfect fit, absolutely gorgeous embroidery & beading. I ordered them 9 months before the wedding so I had time just in case. I also requested extra fabric to get bow ties made locally for my groomsmen.

Thumbnail of user lindas437
1 review
11 helpful votes
July 8th, 2017

After ordering a mother of the bride dress, I scanned these mixed reviews. Then I got nervous. They are mixed. When I ordered, I clearly read that there is a 20 percent charge for returns and returns are under certain circumstances. Everyone should review the fine print. That being said, I am so happy with the order. I was provided a tracking number when it shipped, it arrived in far less time than expected, it fits perfectly per the measurements I provided for a custom fit. Although we went back and forth as a family on the color, we went with the BERRY color, thinking it would be closest to Burgundy. It isn't, it's more of a wine/plum. But it's a beautiful color. Dress was detailed and really exactly as pictured in my experience. For $150 for a mother of the bride custom dress without other alterations needed, it is a fabulous option.

Thumbnail of user andreyl7
1 review
6 helpful votes
December 30th, 2016

I received my dress and I want start by saying that this dress is absolutely gorgeous. I was surprised at the quality and workmanship and all the details that the dress has. The only drawback is that the ivory looks like more white. I went by the chart size so that the dress fits me perfectly. I am ready for my outdoor wedding. Can't wait to wear my beautiful dress.

Thumbnail of user stephanier33
1 review
9 helpful votes
July 7th, 2015

This was our first time ordering from Inweddingdress, but we have loved the dress as well as our experience with the company. The dresses are amazingly tailored and the prices are just right. My daughter stood out on her homecoming night she received comment after comment from teachers and students alike. We have since ordered 3 more dresses, modest dresses are hard to find for my 5'10" daughter. But we always have a hard time choosing from the beautiful selections here!

Thumbnail of user lisaq16
1 review
3 helpful votes
October 18th, 2016

I am really pleased with the wedding dress bought from inweddingdress.com. I was nervous about how it would fit and how the quality was and it's just what I was hoping for. It is breathtaking! I love the style and details. I have to say the dress fit like a glove absolutely a dream. I'm telling you, it was worth it, I can't wait to get married in it.

Thumbnail of user laurenceh17
1 review
1 helpful vote
September 27th, 2016

I ordered a dress for a wedding after looking all over town and on the internet. My friend recommended me to this site and I was very fascinated with the variety of mother of the bride dresses that they offered. Time can be cruel to women... especially on their upper arms. Being 59 years old with figure flaws that I wanted to hide rather than accentuate the dress fit the bill perfectly. Then I was told that the custom alterations service is available at affordable price. I had the dress added sleeves that can cover my upper arms. All seams are finished beautifully and it fits like a dream. It has just the right touch of elegance in Navy color. Much better than driving all over town looking at the same 3 dresses in 50 different stores. I am extremely happy with my purchase and will purchase again from this company in a heartbeat.

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Thumbnail of user johnm423
1 review
2 helpful votes
February 5th, 2015

Purchased a dress for my granddaughter for her aunt's wedding. The dress is absolutely beautiful and fit perfectly. The skilled workmanship on the dress was up, and above all my expectations. My granddaughter looks absolutely adorable in her dress. The service I received was exceptional and it took no time at all, after I order the dress to get the finished product. I give the dress a 5 star rating and inweddingdress a 5 star rating. Thank you for making such a beautiful dress.

Thumbnail of user karam14
1 review
1 helpful vote
August 26th, 2014

I am thrilled. I ordered the dress with the custom fitting 14 days ago. It is for my 13 year old daughter who is going to be in her brother's wedding. Not only did it arrive much sooner than I expected, it fits great! I was a little nervous regarding the quality but actually its much nicer than what I saw in the stores. I would definitely use this site again and I am going to tell the other bridesmaids about it.

Thumbnail of user jenniferp60
1 review
1 helpful vote
June 8th, 2015

My mum bought a dress to wear at my wedding, it is very beautiful, the workmanship and quality of the material is great.
It has gorgeous beading and the fabric is heavy and lush. The only thing to be prepared for is the train to be much longer than pictured. It wasn't an issue for my mum though as she has yet to buy shoes, then will get it re-hemmed.

I bought my wedding dress here and it is of the same quality, will now be getting the bridesmaids dresses as well.

Thumbnail of user wendym20
1 review
0 helpful votes
August 12th, 2014

Thank you for your wonderful service!
I received my dress today in perfect condition! A whole 28 hours earlier than estimated! The dress material is heavy and of good quality, and just (if not better) as in the picture! I am very, very, very happy and satisfied! THANK YOU SO MUCH! I also paid some money for my alterations. I had the hem taken up and a bustle put in, but it was still MUCH cheaper than buying a dress from a bridal shop, so don't hesitate to buy from them! I can't wait for my wedding day!

Thumbnail of user jenb42
1 review
6 helpful votes
January 17th, 2016

Wedding date 10/10- I ordered my custom dress, already having another that I wasn't thrilled with. It was delivered before I expected and I was thrilled! I tried it on for my mother and aunts and there were tears! What else can I say? It fit as though it had been shaped to my body! I didn't have to alter a thing! I've seen bad reviews by some people on here but my experience was fantastic! I was actually trying to post pictures of the dress but this site won't let me. I do NOT work for the company, either. I was married on the beach in North Carolina and live in KY now. I'm just a happy customer.

Thumbnail of user rebekahn2
1 review
2 helpful votes
June 19th, 2015

I was VERY dubious about ordering from this site, I'd read lots of mixed reviews. My wedding is not a formal affair and I wanted a wedding dress that would suit the occasion. After a lot of hum's and ha's I finally made my order; I paid the extra few pounds to have my dress custom made. I couldn't be any happier with my purchase, the material was fabulous and the fit was great! I'm looking forward to my wedding. Thank You:-) x

Thumbnail of user jayp56
1 review
1 helpful vote
December 3rd, 2015

I ordered a custom fit wedding dress. I am 5 months pregnant and was so worried it wouldn't fit. But it does! After reading some negative reviews really panicked but this small parcel arrived and out came the most beautiful dress... so so pleased... and relieved! I payed £300 for a dress that could be triple that!
Also did a rush order and came even earlier than expected

Thumbnail of user deirdret
1 review
5 helpful votes
March 31st, 2015

I found a dress I loved on inweddingdress.com when I was looking for style inspiration for my wedding gown. I shopped in many stores but could not find anything like this dress. I was really nervous about ordering a dress online like this, but figured for the low price of ~$290 I could take a chance. I ordered it on 2/25/15 and it arrived on 3/30/15. I am so thrilled to say the dress is beautiful. I need to get alterations to fit it to me better, because I chose not to do custom measurements as I wanted the option to return. However the fabric is beautiful - it has lace on top, chiffon skirt with satin skirt lining. The quality of the dress is really good - it seems both sturdy and light & flowy. I really don't see any imperfections. It's really lovely. I love it, I'm so happy I took a chance. When I get married in September I'll post a photo of the dress!

Update: The dress turned out perfect. Just what I wanted, very comfortable, lightweight but good quality material. I had to do significant alterations mostly because I ordered much larger than my size to ensure plenty of space to work with. But to have such a dress made from scratch where I live would have been quadruple the cost.

Thumbnail of user melissap22
1 review
0 helpful votes
November 11th, 2014

I went to inweddingdress the first time, to get a mother of the bride outfit and came away with the most amazing outfit, which I loved. So when it was my turn to look for a wedding dress I returned to this site. When I got it, it's more than I ever wished. It's looking not exactly like on photos on web site but it's still good. It fit me perfectly and gave me the exact look I wanted. Can't wait to put it on my wedding day. My sister will certainly be looking at bridesmaid dresses for the day too.

Thumbnail of user maggiew11
1 review
0 helpful votes
August 15th, 2015

I ordered a dress for my destination wedding in Italy. I was nervous about ordering online and tried to research best I could. I couldn't have asked for a better experience purchasing through InWeddingDress.com. The dress arrived actually much more beautiful than I could have expected, and when I went to get it hemmed (I purposely ordered a little bit larger, just in case), the seamstress told me the dress would have cost 4x the price had I purchased it locally. The dress really is just stunning; my friends are astonished that I could have gotten this online. More importantly, their customer service was great - it made the whole process seamless and they were very accommodating. When I needed my shipping address changed AFTER I placed the order, they were able to work their magic and re-route it for me. They even followed up with me afterwards to ensure its safe delivery!

Thank you InWeddingDress for making this so easy. I couldn't have asked for a better experience.

Thumbnail of user laurent17
1 review
1 helpful vote
July 29th, 2014

The dress was ordered by our daughter, and she is absolutely delighted with it. It is a perfect fit, the sizing chart was very accurate, the dress itself is of great quality at a very good price, all in all a very nice dress, just as described; with the ease of online shopping.
The ordering and payment process was very easy, and the dress was delivered in 7 days, that is fantastic service.
Keep up the good work and the outstanding customer service! We will be back in the future!

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From the business

Find your perfect beach or destination wedding dress at InWeddingDress! We have a wide selection available at affordable prices with fast shipping!

Company Representative

Thumbnail of user helenw17
Helen W.

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