We’re in this together! Stay safe with our COVID-19 guide

View
×
  • Bookmark

    Investigator247.co.uk

Corporate Values

Overview

Investigator247.co.uk has a consumer rating of 1 star from 1 review indicating that most customers are generally dissatisfied with their purchases.

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
View ratings trends
How would you rate Investigator247.co.uk?
Top Critical Review

“A truly disgusting company”

Rodney B.
4/26/21

Highly unprofessional I've been trying to get a quote from this lot for a VERY personal and sensitive matter. They took an age to respond to my emails and were not very helpful. I was eventually given a price (expensive) and then I asked about their 60 Day guarantee, that they so proudly boast about on their page. I was told the following: "In the unlikely event we followed the wrong person, then our 60-day guarantee would apply. However, this is highly unlikely and never happens! We are highly experienced and trained at what we do, and we have a good surveillance team. We always work closely with clients to ensure they are satisfied." Surely that makes the 60day guarantee pointless and just a fake marketing ploy. So, based on that, my suspicions were raised. I contacted the ABI (industry regulators) who told me that they had never heard of the person I was dealing with or their so-called "lead investigator." I then looked at any history of the company - guess what, there is none, despite their claims (yes I know) that they have experience since 1987. All very suspicious and highly unprofessional to say the least. I will NOT be spending my money with them and may suggest, that if you want a professional job doing, you avoid them too. If anyone wants proof of this, I have the entire email chain. Update I have now just received the following from this lot: " Never stated that Stuart was in the ABI. I said our sub-contractors and contractors are in either association. You aren't a genuine client - you are just a jealous PI or someone with a vendetta who does not know the difference between North and South London **Redacted by trustpilot** who clearly does not know what they are doing. We are tracing your VPN. Any further business interruption or false allegations will be reported." A TRULY disgusting way to treat a potential client, just because i looked into them prior to spending my money - I am utterly thankful that i did!

See critical reviews

Reviews (1)

Rating

Timeframe

Other

rodneyb247
1 review
0 helpful votes
April 26th, 2021

Highly unprofessional

I've been trying to get a quote from this lot for a VERY personal and sensitive matter. They took an age to respond to my emails and were not very helpful. I was eventually given a price (expensive) and then I asked about their 60 Day guarantee, that they so proudly boast about on their page. I was told the following: "In the unlikely event we followed the wrong person, then our 60-day guarantee would apply. However, this is highly unlikely and never happens! We are highly experienced and trained at what we do, and we have a good surveillance team. We always work closely with clients to ensure they are satisfied." Surely that makes the 60day guarantee pointless and just a fake marketing ploy. So, based on that, my suspicions were raised. I contacted the ABI (industry regulators) who told me that they had never heard of the person I was dealing with or their so-called "lead investigator." I then looked at any history of the company - guess what, there is none, despite their claims (yes I know) that they have experience since 1987. All very suspicious and highly unprofessional to say the least. I will NOT be spending my money with them and may suggest, that if you want a professional job doing, you avoid them too. If anyone wants proof of this, I have the entire email chain.

Update

I have now just received the following from this lot:

" Never stated that Stuart was in the ABI. I said our sub-contractors and contractors are in either association. You aren't a genuine client - you are just a jealous PI or someone with a vendetta who does not know the difference between North and South London **Redacted by trustpilot** who clearly does not know what they are doing. We are tracing your VPN. Any further business interruption or false allegations will be reported."

A TRULY disgusting way to treat a potential client, just because i looked into them prior to spending my money - I am utterly thankful that i did!

Q&A (0)

Questions? Get answers from the Investigator247.co.uk staff and other customers.

Posting guidelines
Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

Sitejabber for Business

Gain trust and grow your business with customer reviews

About the business

How do I know I can trust these reviews about Investigator247.co.uk?

  • Sitejabber’s sole mission is to increase online transparency for consumers and businesses
  • Sitejabber has helped over 100M consumers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Investigator247.co.uk?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business