- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
Into The Bedroom has a rating of 4.33 stars from 3 reviews, indicating that most customers are generally satisfied with their purchases. Into The Bedroom ranks 675th among Clothing Other sites.
I found this site because I wanted to leave a review for this brand. I am a bit confused to read what is being said on here because I have been a customer for years and feel like this brand is getting the short end of the stick. The Sleep Shirt makes really high quality products. I happily own a set of black linen PJs, a grey cashmere mix sleep shirt for long Canadian winters and a cute little floral set for summer on top of my very first order of the regular black night gown. I have collected them over the years. These products are expensive but they are a great long term investment. Buying one was a radical act of self care for me and I wouldn't go back. Oddly enough, I'm not alone. I live in Montreal and have met half a dozen ladies from all walks of life who bought these products: from the big black bold woman walking with a cane in her her late twenties to the short fiery Italian strategist buying living for their beach cover ups. Seriously, this brand is that awesome.
I made a purchase from Into the Bedroom, also known as The Sleep Shirt, which I returned, for store credit. I used that credit once, and then returned that item again, expecting to receive my store credit back. However, I was told that I could not use my store credit "more than once." This is the equivalent of stealing the consumer's money, as this was not stated anywhere in their policies. They then proceeded to tell me that because my purchase amount in total was over a certain amount, that the would not refund the amount in excess of that amount... because, they feel like doing that. After spending considerable amount of days- almost a month conversing with them via email about all of these extremely upsetting and unusual 'policies' I returned the items; however, because I returned it a few days past the date in another one of their policies, they will not refund ANY of my money. Prior to this incident, I purchased three flannel nightshirts which I love, except that they shrink significantly in the wash. They charge designer prices but do not prewash their fabrics... extremely impractical that a mother of any family would be able to ensure that their sleepwear never ends up in the dryer. I'm sure not preshrinking their fabrics increases their profit margins, at the expense of the customer. When I asked them about this, instead of taking responsibility or stating that they are working to address the issue, they dismissively stated that other 'designers' don't pre-shrink their fabric either. Why would anyone want to pay for an item that will not remain as it was designed if their husband or child accidentally adds it to the dryer? It is cotton fabric and something one wear each night to bed... not a wedding dress. Their designs are some of the best I've seen, but they need to bring their other aspects of business up to that same standard.
I found this site because I wanted to leave a review for this brand. I am a bit confused to read what is being said on here because I have been a customer for years and feel like this brand is getting the short end of the stick.
The Sleep Shirt makes really high quality products. I happily own a set of black linen PJs, a grey cashmere mix sleep shirt for long Canadian winters and a cute little floral set for summer on top of my very first order of the regular black night gown. I have collected them over the years. These products are expensive but they are a great long term investment. Buying one was a radical act of self care for me and I wouldn't go back. Oddly enough, I'm not alone. I live in Montreal and have met half a dozen ladies from all walks of life who bought these products: from the big black bold woman walking with a cane in her her late twenties to the short fiery Italian strategist buying living for their beach cover ups. Seriously, this brand is that awesome.
Tip for consumers:
Shipping is the ONE thing you should check. I've had friends in the U.S. and in Europe be surprised by the duties. Here in Canada, it's absolutely not an issue for me.
I made a purchase from Into the Bedroom, also known as The Sleep Shirt, which I returned, for store credit. I used that credit once, and then returned that item again, expecting to receive my store credit back. However, I was told that I could not use my store credit "more than once." This is the equivalent of stealing the consumer's money, as this was not stated anywhere in their policies.
They then proceeded to tell me that because my purchase amount in total was over a certain amount, that the would not refund the amount in excess of that amount... because, they feel like doing that.
After spending considerable amount of days- almost a month conversing with them via email about all of these extremely upsetting and unusual 'policies' I returned the items; however, because I returned it a few days past the date in another one of their policies, they will not refund ANY of my money.
Prior to this incident, I purchased three flannel nightshirts which I love, except that they shrink significantly in the wash. They charge designer prices but do not prewash their fabrics... extremely impractical that a mother of any family would be able to ensure that their sleepwear never ends up in the dryer. I'm sure not preshrinking their fabrics increases their profit margins, at the expense of the customer. When I asked them about this, instead of taking responsibility or stating that they are working to address the issue, they dismissively stated that other 'designers' don't pre-shrink their fabric either. Why would anyone want to pay for an item that will not remain as it was designed if their husband or child accidentally adds it to the dryer? It is cotton fabric and something one wear each night to bed... not a wedding dress. Their designs are some of the best I've seen, but they need to bring their other aspects of business up to that same standard.
The Sleepshirt are my absolute favourite gift to give. The quality is exceptional. It's the only thing I sleep in. A true luxury product.
Gain trust and grow your business with customer reviews.
Our returns policy is clear, thorough and is listed on and navigable from every page of our website. We encourage customers to review it before making a purchase. Post purchase and upon contact, we re-iterate and clarify the policies encourage customers to follow the guidelines and timelines. Throughout the process, you disregarded the policies and made demands beyond our published guidelines and practices. You made several requests for refunds that were outside of what is clearly stated as our policy, as you were informed, and as such, were refused. After exhausting your attempts to get a refund through PayPal (they refused this, rightfully), you have been writing us emails threatening to take us to court and using this review as a way to try and force us to give you a refund. After looking at the other review you have written, this is not the first time you have used Site Jabber to write negative reviews about companies in order to try and extract refunds. Per our policies, you will not receive a refund from us and as per our last email communication, this case is closed.