• Intelius

Intelius

Overview

Intelius has a rating of 2.39 stars from 100 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Intelius most frequently mention credit card, and background check problems. Intelius ranks 65th among People Search sites.

  • Service
    35
  • Value
    33
  • Shipping
    14
  • Returns
    20
  • Quality
    26

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
8
3
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • On top of that, the phone number they gave me didnt even work.
How would you rate Intelius?
Top Positive Review

“Easy to use and provided excellent service and value.”

Jillian K.
3/17/23

I have been wanting to reach out to an old friend all the way from Australia. Intellius made it easy and efficient. Pleasure doing business with Intelius.

Top Critical Review

“Just a dishonest search company, trying to bait you with the $1 search”

Samuel H.
1/23/24

Fought tooth and nail to keep your refund The second much higher charge for a service that I didn't use, going to their customer service, PayPal, my bank, and these fellas took the money and run. Make sure not to use this service at all, but if you do, make sure you cancel the """subscription""" after you use the $1 search, otherwise you're not going to have a fun time getting your refund. All in all, didn't help with my dispute, fought my bank and PayPal mercilessly to keep the money and left me with the bill! Dishonest, stressful, and shady.- the Intelius way!

Reviews (100)

Rating

Timeframe

Other

Reviews that mention popular keywords

phone number (5)
Thumbnail of user joanneh654
1 review
0 helpful votes
May 9th, 2022

I like the fact that I can look up numbers of someone that keeps calling even when told to stop calling me. The amount that they tell you it will cost to look up a phone number. Once you setup an account you have to pay the. 95 cents to look at the number. Then you have to pay $3.99 for that information. It's kind of a bait and switch. Why not just say the total amount that it will cost. $4.94. It's a big push to sell you monthly plans. I only needed 1 phone number to be looked up. I like the ease, that I can search a phone number and find out who is calling me from my recliner at home!

Products used:
Reversal Phone number lookup.

Service
Value
Thumbnail of user nicholask382
Nicholas K. – Intelius Rep

Hello Joanne,
We appreciate you taking the time to offer us feedback. While we wish we could provide all of the information to our customers for free, we do pay to access our data sources and it costs money to maintain our website. However, we love that you enjoyed the ease in which you could lookup numbers from your recliner!

Thank you

Thumbnail of user cheerj
1 review
2 helpful votes
March 16th, 2016

Hello,
I used this site to fond someone but I only received partial info. I was a little helpful. If you want more, it's best to use other sites.

Thumbnail of user rinac2
2 reviews
2 helpful votes
September 9th, 2014

I would give a three star because the results told only first name but not the last name. So. This helps a little. The results did not provide the address. The also provide the location of the phone number. This is how Intelius works for me for finding a phone number. First, type the whole phone number including the areacode. Secondly, pay for fee either with a credit card or debit card. Thirdly, wait until you receive an email from them. They will email you whether not they find it. Fifth, view the results. Good luck. It depends what phone number you are searching. Some numbers are more private than others. Last but not least, do not use Spokeo and peoplesmart=scam.

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From the business

Intelius helps you find the people, background, and phone information you are looking for with our easy, and secure online search.

Company Representative

Thumbnail of user nicholask382
Nicholas K.
Typically responds within 2 days

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