• Instagram

Instagram

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Overview

Instagram has a rating of 2.42 stars from 481 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Instagram most frequently mention customer service, social media, and community guidelines problems. Instagram ranks 118th among Mobile Applications sites.

  • Service
    159
  • Value
    143
  • Shipping
    114
  • Returns
    109
  • Quality
    143
Positive reviews (last 12 months): 19.1%
Positive
9
Neutral
1
Negative
37
184
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • There just terrible at customer service that's all and actually taking reports serious
How would you rate Instagram?
Top Positive Review

“It made targeted marketing more easy”

Rida R.
11/19/23

Instagram for business is the best social media platform for me I personally really like because it is not just for sharing pictures,reels and stories but also I am working most of the time to promote the businesses and increase the sales. I run paid ads on Instagram see the insights of progress of that ad and the most important and great feature of Instagram business is that it allow us to targeted audience for our product and services as a result we get more sales so that is the most favourite thing which I like in this platform.

Top Critical Review

“Wanted to like”

Zeida R.
3/5/24

Went for a touch up and cut. Cut uneven, Touchup too dark and not matched my color. I told owner and person doing my hair. A day later after friends commented how badly my hair looked I called to speak to her, employees refused to let me talk to her. I texted this woman and she could not even call back. I just wanted it fixed. I paid 100.00 for a procedure that left me depressed and looking horrific. An owner that can not return a simple call and fix an issue that would probably take 10 minutes, is not concerned about customer retention. I traveled from NY to NJ in my daughters recommendation because she, so far has been satisfied with service by the owner. I was having surgery and they refused to accommodate me. Very disappointed. The root touch up lasted: weeks, I could have used same Target product and find it myself for 18.00.

Reviews (481)

Rating

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Reviews that mention popular keywords

customer service (22)
Thumbnail of user nitarakrishna1
1 review
2 helpful votes
March 20th, 2023

Very good platform to build up social media platfrom like instagram i recommend for everyone is just easy to use

Thumbnail of user zoeyp4
11 reviews
8 helpful votes
October 30th, 2020

One of greatest site to share our life on social media. So many filters to choose to give our photos a cool look.

Thumbnail of user cristinad77
54 reviews
69 helpful votes
July 22nd, 2021

Instagram does what it was made for—you upload a picture, get hearts, and get comments. Now you're ready to upload the next picture! Easy! You can also upload a "story" that is basically 15 seconds of pictures or video that last 24hrs. You can edit these to add graphics and music. Pretty cool stuff.

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Thumbnail of user eval75
69 reviews
98 helpful votes
December 19th, 2019

Well I view Instagram as just another social media site to post on. They are pretty user friendly. With all the social media sites out there it really would be nice to just have one that the world dealt with.

Thumbnail of user biankas3
81 reviews
62 helpful votes
September 13th, 2020

I enjoy posting my pics on Instagram and than from time to time going back and looking over them and enjoying the memories created. Instagram makes it very easy to look back at your pics and even see when the pic was posted.
One really bad thing about Instagram is the tons and tons of fake profiles (The catfish). Instagram needs to implement some way that people making profiles have to prove and verify that they are who they say that they are. Because it's a very serious, enormously large problem!
Otherwise a great place to share your pics with family and friends and also be able to see the pics of your family and friends that they post for you to enjoy.
If you like photography and pictures than having an Instagram is a definite must!

Thumbnail of user aa1782
6 reviews
52 helpful votes
December 13th, 2018

This app is just... woahh. Its a really good time-waster and you can easily check whats going on with your friends anytime. You can even follow different topic of your interest and posts about it willpop up in your home page! The only blemish is that whenever I add more than 3 accounts, the app either slows down or crashes my phone. Other than that I love this app and am really obsessed with it! Definitely worth a try, I have no idea how I've survived without this app before I registered an account.

Thumbnail of user fausaty
8 reviews
2 helpful votes
January 15th, 2021

Practically all celebrities are here... Instagram where everyone one wanna be. Its a nice place to be.

Thumbnail of user innocentc1
3 reviews
1 helpful vote
June 25th, 2019

Instagram is A simple, fun & creative way to capture, edit & share photos, videos & messages with friends & family.

Thumbnail of user johnd2440
5 reviews
31 helpful votes
July 30th, 2019

If you're looking to verify your Instagram account don't bother contacting their customer services cos they won't help and take more time to verify, I contact a hacker who verifies accounts for a cost and he's cheap. Contact him at dellj4001ATgmail DOTcom

Thumbnail of user elenas297
2 reviews
0 helpful votes
June 1st, 2022

About 1 years ago, I decided to register on this social network in order to start a blog. And so far I am satisfied, as this is currently the most popular platform with a large number of users. But sometimes policy is unbearable.

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Thumbnail of user georgeh336
1 review
2 helpful votes
April 28th, 2019

I I'm a very kin user of instagram but I f found my self using it less and less. The reason is right now it is packed with advertisements. As you strolling down the posts Every 3 posts an advert comes up. I find it tiring and annoying.

This is the same reason I quick Facebook.

It is sad because Instagram it is a superb app... but unfortunately Facebook is killing it!

Thumbnail of user ilenih
2 reviews
1 helpful vote
June 3rd, 2019

Instagram is one of the best social platform i have enjoyed for a couple of years now... Its features are on point, privacy up to date. You can follow your celebrity you like, its just fun..

Thumbnail of user shannonp148
4 reviews
1 helpful vote
January 31st, 2022

I've been using Instagram for several years, and while there are occasional bugs and glitches, for the most part it runs incredibly smoothly. I love that it's so visual and I've found that it's a great way to connect with others within your niche!

Products used:
Social media

Thumbnail of user farahh9
2 reviews
1 helpful vote
May 7th, 2019

The first nostalgic ais kepal in Johor! No need to go to penang anymore. I really love the kopitiam concept. It's like you're living in 90s era.

Thumbnail of user taylorv78
1 review
0 helpful votes
May 19th, 2022

Need an app that you can message, share photos, post stories, and have live streams on? Then Instagram is the app for you. Did you know that 1.13 billion people use Instagram daily? Instagram is the third most used and most popular app in the world. Did you know that about 995 photos are uploaded to Instagram every second? And over 4.2 billion likes happen on Instagram daily. Instagram is a social media platform that allows photo and video sharing and its mobile app. You can take, edit, and publish visual content for both followers and non-followers, as long as your account is public. Users can interact with your content by liking, commenting, sharing, and saving.

I personally like Instagram because I can share photos on it and you can choose to have a public or private account which helps if your parents or you want to be safe online then you can only let people you know follow you. You can also have your business account or personal. Instagram is one of my favourite apps because if there is trouble with a person you can block and report them which is good for bullying. But with Instagram, there are some cons to it like every app it can cause, depression, anxiety, fear of missing out (FOMO), and bullying. Instagram also distorts a lot of time because when you take a photo of something or someone it may take you a lot of time it takes perfectly the photo and then you spend time picking out which filter to use and by the time you're done all this, you spend more time making the post then people looking at it. But another con is that Instagram is found to have the most negative overall effect on young people's mental health, this popular photo-sharing app impacts people's body image, sleep, and boredom.

What are the things about Instagram that are different from other social media apps, Instagram you can get notified if people message or like your post, you can get tagged in photos about you or that you're in, and you can hide ads that you don't find relevant? You can send photos privately to your friends or followers, and you can search your friend's or people's Instagram accounts to find them, there is also a vanish mode on message settings so once the person you're sending them to sees it it will vanish.

Who made Instagram? Instagram is a photo and video-sharing social media application that was launched in 2010 by Kevin Systrom. But in 2012 Kevin sold Instagram to Facebook for $1 billion.

Maybe after reading this review you will try Instagram and leave a review. :)

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Thumbnail of user ayomidea6
2 reviews
0 helpful votes
September 9th, 2021

This account is so deemed as a verified and tested and trusted Info's and purpose to guild the community

Thumbnail of user karman3
1 review
0 helpful votes
March 25th, 2021

Hi. Friends it's very nice try it it's also free. It's very helpful to gave a mission impossible is the best

Thumbnail of user amym2424
1 review
0 helpful votes
January 18th, 2022

Very good media site. Fun, and entertaining. Easy to use and love the pictures and videos included in the website.

Thumbnail of user pauls4255
1 review
0 helpful votes
September 22nd, 2022

I like that you can connect with the world at large, being able to create a community of people you have never met in person but share common interests and appreciating what one posts, leaving a comment and liking. I love the tag feature that has no restrictions at all, the person you tag to a post will receive a notification that they were tagged. You can easily tag famous people like Dwayne Johnson and they will see it, its now up to them to react and show that they have seen it. Moreover, Instagram now allows one to advertise their products and services through posting, and the post appearing to people that don't even follow you. That is a great tool for marketing.

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Thumbnail of user chhakell
1 review
0 helpful votes
January 20th, 2021

Thank u all through the help of Instagram i can sell and buy a lot of thing and it make me easer and comfortable

Thumbnail of user yasha4
2 reviews
0 helpful votes
May 14th, 2020

I think it's one of the fabulous apps that we have today... provides various features of chatting. Calling. One can easily stay updated with what's going around. A very friendly user interface it has got.

Thumbnail of user taynarac
1 review
0 helpful votes
March 11th, 2022

Really helpful in promoting my business, the otherday I was thinking how to increase my followers for my business but not untill I met this app, it's really great and easy to operate

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Thumbnail of user benq311
1 review
0 helpful votes
July 28th, 2022

It has impacted my brand and business as well. I have been able to reach out to more people because of the exposure that Instagram creates for me. Varying from my music to my events that I am putting together, it makes sense to heavily market your product through this platform. My exposure by word of mouth would have not been as great without Instagram

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Thumbnail of user andop
12 reviews
39 helpful votes
January 5th, 2020

Without Instagram, a trip to the restroom takes about 15 minutes.
With Instagram, you'll find yourself in the restroom sitting on the toilet for about 2 hours watching people have fun because you can't.
Viewing photos on Instagram is very fun, there's a lot of meme stealers who don't credit the original meme-makers on this site, and they should all be hung.
Some people like to post dog pics on here, and boy do I love the dogs, they're so $#*!ing FLUUUUUUUUUUUUUUUFFFFFFFFFFFFFFFFFFFYYYYYYYYYYYYYYYYY.

Tip for consumers:
Don't wire half of your retirement funds to some girl who wants to show you her tits.

Products used:
None, it's $#*!ing Instagram.

Service
Thumbnail of user robw534
2 reviews
7 helpful votes
September 28th, 2022

Being able to go live at any moment is really great, it has helped me gain a lot of new followers and also promote my brand which led to an increase in my productivity and social life. I especially like how Insights is able to show me exactly how many interactions my post has had and how many users decided to view my profile based on interest in my post. It also shows me how many skipped and from that I am able to realize I need to improve on my content or brand.

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Create an account or log in to Instagram - A simple, fun & creative way to capture, edit & share photos, videos & messages with friends & family.

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