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InkJetSuperStore has a rating of 1.49 stars from 43 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about InkJetSuperStore most frequently mention customer service problems. InkJetSuperStore ranks 46th among Printer Ink sites.
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I orders a universal 128A cartridge for my canon laser printer price was very reasonable and shipping was fast, just installed it, fits perfectly fine. Quite happy with this purchase. By the way i orderdered from www.inkjetsuperstore.ca not. Com Im not sure whether they are same or different companies. Thanks
I ordered 3 black ink cartridges for my HP printer. Although they looked correct they were very slightly bigger than the existing cartridges and the printer would not work with them. I wrote to the company to return the items and get a refund. I was completely ignored. Terrible company. I went to a competitor and no problems whatsoever. Probably best to avoid these people.
I print VERY casually (1-2 x/week) but these cartridges lasted only about 10 months instead of the 2.5-3 years with other cartridges. In the meantime, my papers have been coming out with multi-colored dots. It looks like I'm printing on confetti paper. Since I've never had this issue before I can only attribute the problem to the inferior products sold by InkJetSuperstore. I'm now an EX-customer!
Trying to save $ as printer cartridges are so expensive, I ordered a 2 pack. It takes me 6 months to use up one XL, so I fell barely out of warranty when I tried to use 2nd one which doesn't work. I had a good bit of trouble getting first one to work but it eventually did. They won't take it back/ send new one. Won't use them again.
Hello Erin, I am very sorry to hear about your experience with our items. Our return policy for defective compatible/remanufactured units is of one full year from the date of purchase. If you could provide us with your email or phone number we would be glad to reach out to you in order to provide assistance. You can also contact us directly at a time of your convenience by calling 888-745-4316. Thank you.
Having grown tired of the high cost of OEM cartridges and the fact they were often out of stock in the local stores I ordered two 10-packs of Brother LC61 cartridges. I was very pleased initially that the print quality was indistinguishable. However, they did not seat quite correctly and had to be clicked in multiple times. After 6 months, with about 25% ink left in the cartridges the print quality was terrible. I replaced them and one of the cartridges would not be detected. In other words, I have had to use 2 1/2 cartridges to equal one OEM cartridge. The print quality remains terrible with the new cartridges despite 5 cleaner runs on the printer. Bye-bye savings. Back to OEM. :(
Hello Alexander, I am very sorry to hear about your experience with our items. If you could provide us with your email or phone number we would be glad to reach out to you in order to provide assistance. You can also contact us directly at a time of your convenience by calling 888-745-4316. Thank you.
I bought 5 toner carts (3 color and 2 black) 1.5 years ago, and just now used my last black one and found that it's defective. I called and the best the supervisor would do is 10% on buying another one.
I talked with their Department Head and explained to him that there's no practical way to determine whether a cartridge is defective before using it, and often on toners it takes a long time to use it. Thus, on a product that has basically an infinite shelf life, it doesn't make sense to have a limit on the warranty. He agreed with my reasoning, but refused to make any exception other than the 10%.
I think this warranty limitation is a very customer-hostile policy.
So if you buy from this company, I'd suggest that you make sure you install everything and try it before the warranty runs out.
Poor show, Does not stock Dell V505 printer cartridges on there web site
Hello Gary. I am glad to notify you that we do carry the items you need and you can view those here: http://www.inkjetsuperstore.com/ink-cartridges/Dell-V505_2. Kind regards.
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Shop InkJetSuperStore.com for best prices on Printer Ink Cartridges & Laser Toner Cartridges. Our brands include Brother, Canon, Epson, HP, Samsung, & more.
Hello Dennis, I am very sorry to hear about your experience with our items. Our return policy for defective compatible/remanufactured units is of one full year from the date of purchase. If you could provide us with your email or phone number we would be glad to reach out to you in order to provide assistance. You can also contact us directly at a time of your convenience by calling 888-745-4316. Thank you.