• InkCartridges

InkCartridges

Overview

InkCartridges has a rating of 1.74 stars from 40 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about InkCartridges most frequently mention customer service problems. InkCartridges ranks 67th among Printer Ink sites.

  • Service
    14
  • Value
    14
  • Shipping
    15
  • Returns
    11
  • Quality
    15

This company does not typically respond to reviews

Positive reviews (last 12 months): 36.4%
Positive
4
Neutral
0
Negative
7
1
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Their customer service is literally the worst I've ever seen in a business.
How would you rate InkCartridges?
Top Positive Review

“Review”

George B.
11/16/23

Very fast getting my order! We will continue to buy from site jabber! We also like the reasonable price that is charged!

Top Critical Review

“Poor transparency and bad customer service”

Trevor K.
3/1/23

Prices are great and you can earn a lot of miles with airline shopping buttons, but you never know how long it will take to get your order. It could take over a month. If you try to call them, you probably won't get through. I emailed customer service asking for tracking 2 weeks after placing my order. No response. However, when I checked my account the next day, the order showed as cancelled. No email or notification of any sort.

Reviews (40)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (14)
Thumbnail of user georgeb2441
1 review
0 helpful votes
November 16th, 2023

Very fast getting my order! We will continue to buy from site jabber! We also like the reasonable price that is charged!

Shipping
Thumbnail of user terrythompson577
1 review
0 helpful votes
February 18th, 2024

I purchased 4 ink cartridges or this company & only one of them worked in my HP printer 5200. So I did save anything it probably cost me more. Ever again will I purchase from this company!

Tip for consumers:
I have ink cartridges that I would like to send to a company that wants to use them for refilling.

Products used:
63 for my HP printer 5200 out of 4 ink cartridges only one worked in my printer.
It probably cost me more buying from this company then if I would have purchased HP ink cartridges. Ever again will I purchase from this company.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jackidesanto
1 review
0 helpful votes
November 5th, 2023

I wish I would have know about this earlier. The has lasted us awhile and I will continue to use this company. Keep up the great work!

Tip for consumers:
Bookmark this website so you don't forget it for your next ink orders.

Products used:
Super HY Pigment Black
1 x Compatible Canon 1967C001 Pigment Black Super HY Ink
Super HY Black
1 x Compatible Canon 1983C001 Black Super HY Ink
Super HY Cyan
1 x Compatible Canon 1980C001 Cyan Super HY Ink
Super HY Magenta
1 x Compatible Canon 1981C001 Magenta Super HY Ink
Super HY Yellow
1 x Compatible Canon 1982C001 Yellow Super HY Ink

Service
Value
Shipping
Quality
Thumbnail of user stephenc2387
1 review
0 helpful votes
January 3rd, 2024

Fast and efficient--could make it a little easier with way to many copiers listed. Great coupon offers. Much appreciated

Products used:
hp65xl

Service
Value
Shipping
Returns
Quality
Thumbnail of user jenniferd33
1 review
2 helpful votes
June 4th, 2014

Simply Ink is my one stop shop for all of my ink cartridge needs - and they last forever! I usually order a few to meet the $55 threshold for free shipping. Each time I have called their customer service they have been professional and knowledgable. They get an A++ in my book!

Thumbnail of user dm19
11 reviews
64 helpful votes
July 23rd, 2014

I ordered from inkcartridges.com for the first time last Sunday and paid $12.99 for a remanufactured HP 60 tricolor with no shipping charges or tax. They send USPS Priority Mail and it came 3 days later. They emailed an order confirmation and a shipping confirmation with a tracking number.

7/23/14 - I thought I would give an update. The cartridge I purchased was an "LD" cartridge. I've printed with it several times and it's better than any new HP cartridge I've ever used.

1/11/15 - New update. I ordered another cartridge on 11/24 for $17.99 (no shipping charge). On 11/25 my printer died. I emailed about what to do to return it and was told to simply write "Return to sender" and a return authorization number on the package and give it back to USPS. The package arrived at USPS in 11/26. We don't get packages at our address and I was able to get to USPS on 12/4. In the information on the website for returns it stated that a refund would be given 1 to 2 weeks after the package is received at Inkcartridges minus a $4.95 charge for shipping. The package didn't get there until 12/19 possibly because of the holidays. I think USPS returned it parcel post or first class. I received a credit on my account on 1/1. Considering Inkcartridges may have closed 1 to 2 days for Christmas and New Years weeks I think the refund was done in good time. They also refunded the total amount of $17.99. I know the original transaction was free shipping, but didn't know if that included returns.

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From the business

Big Discounts, Big Savings on printer ink cartridges for all printer brands and models when you shop at InkCartridges.com. Free shipping, 2 year money back guarantee, and award-winning customer service.

Company Representative

Thumbnail of user aaronl984
Aaron L.
Typically does not respond to reviews

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