• Ingo Money

Ingo Money

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Overview

Ingo Money has a rating of 2.65 stars from 5 reviews, indicating that most customers are generally dissatisfied with their purchases. Ingo Money ranks 109th among Payment Gateway sites.

  • Service
    3
  • Value
    2
  • Shipping
    1
  • Quality
    2
Positive reviews (last 12 months): 25%
Positive
1
Neutral
0
Negative
3
How would you rate Ingo Money?
Top Positive Review

“No hassle check cashing”

KANESHA J.
1/19/24

I recently cashed a check through PayPal and it was a quick and easy experience! I will try this again.

Top Critical Review

“Ingo needs to go...5 years of complaints prove it”

Inzombiak I.
10/2/23

0 stars. App says to endorse, then denies the check. First denial says no preprinted address, even though there was. Second denial was a general denial. Worst customer service, if you ever get them to answer. They just keep repeating the same thing over and over. Rep said check doesn't pass their security protocols but wouldn't allow me to provide further info to assist with approval. Check was endorsed as instructed so I can't use another service or deposit. Rep just kept telling me to contact the issuer to write another check. I suspect if I had paid the fee, it would pass their "security protocols". I have read horrible reviews and complaints about Ingo Money dating back to 2019, now I firsthand see why. Why does PayPal continue to use this "service"?

Reviews (5)

Rating

Timeframe

Other

Thumbnail of user inzombiaki
3 reviews
0 helpful votes
October 2nd, 2023
Verified purchase

0 stars. App says to endorse, then denies the check. First denial says no preprinted address, even though there was. Second denial was a general denial. Worst customer service, if you ever get them to answer. They just keep repeating the same thing over and over. Rep said check doesn't pass their security protocols but wouldn't allow me to provide further info to assist with approval. Check was endorsed as instructed so I can't use another service or deposit. Rep just kept telling me to contact the issuer to write another check. I suspect if I had paid the fee, it would pass their "security protocols".
I have read horrible reviews and complaints about Ingo Money dating back to 2019, now I firsthand see why. Why does PayPal continue to use this "service"?

Tip for consumers:
don't bother

Products used:
Could not use check cashing service

Thumbnail of user jc1744
1 review
0 helpful votes
July 13th, 2023

I used this service to cash checks I received from my side job, since I don't have a bank account. I paid their fees to get checks cashed immediately; after all, isn't that the purpose of the service?
I used it for about two weeks until they stopped cashing the checks and closed my account with no explanation other than "suspicious activity". There was nothing I had done that would be deemed suspicious, so I contacted customer support, who refuses to give me an explanation. I have seen other reviews on other sites from people stating the same thing. So, they charge you fees then when they've made enough money off of you, flag your account and close it permanently. As a consumer, I have a right to know why such a flag is placed upon my name yet they refuse to provide an explanation. All of my checks have been legit and have been paid by my client's banks. There is absolutely no reason for me to be treated this way and I will discourage anyone from using this service because, like I said, this has not happened to just me. Steer clear if you don't want a flag placed upon your name. They, in my opinion, are the suspicious ones.

Service
Value
Thumbnail of user mariong183
1 review
0 helpful votes
July 21st, 2023

DON'T USE,THEY HAVE A BREECH!
Tried to upload and cash a check there to my card, I had put the wrong exp date it kept getting declined, after much frustration it was finally fixed I thought everything was done, overnight someone tried to use my card it was declined because of wrong exp date, there's a breech, tried to call them and the lady was rude and hung up on me, off you want to keep your money DO NOT USE THIS COMPANY
The last said they delete all your info immediately which is a lie if you read their web page it says they keep your info and store it.

Service
Value
Shipping
Quality
Thumbnail of user staceyr44
1 review
0 helpful votes
February 19th, 2018

Yes i am blind and def ad when i used customer service to cash a check they where terrible to me and i got this way serving my country. They say take a picture and then they would laugh i heard them make a joke about blind mice in background noise. I'm sick and depressed after dealing with these heartless people. Thanks for making my days more down ingo money.

Thumbnail of user kaneshaj2
2 reviews
1 helpful vote
January 19th, 2024

I recently cashed a check through PayPal and it was a quick and easy experience! I will try this again.

Service
Quality

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