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Indian Wedding Saree has a rating of 4.04 stars from 1,195 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Indian Wedding Saree most frequently mention customer service, good quality, and delivery date. Indian Wedding Saree ranks 3rd among Indian Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
Excellent job.on time delivery and prompt communication via whatsapp.very nice and trust worthy. I shop with confidence. The quality as well as workmanship is amazing.I have bought 9 sarees in 2023 between August and December.all amazing.Will continue to support this company & buy more in the future 😀
I have shopped at Indian wedding saree, many times before. But I was very disappointed with my recent purchase. The outfit material was nice, but the fitting was terrible. There were extra bulges and creases and it did not seem that a professional tailor sewed it. There were 2 or 3 stitch lines inside as if someone had tried to alter the size multiple times. With the high duty fees and $100 return shipping fees from Canada to India, I didnot return it.
I ordered a safer blouse in a particular colour as advertised. When the product arrived it was the incorrect colour. I was advised that the colour was out of stock, yet the advertisement online continued. To compensate, I was sent another blouse in the colour I ordered but the quality was not the same and far more inferior than that ordered. Essentially I lost out both ways.
* Indian Wedding Saree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I placed the order for several dresses & needed them urgently for a wedding, they come shipped together so please order in advance. Also check you order the correct size. Good dresses once received.
Products used:
Dress
I needed my blouse to be 20" long and they did not want to do that. After 2 weeks of hassling them asking them why they can't make my blouse the length I want, they finally said yes. Not sure why they didn't say yes from the start and why they didn't give me a reason why they couldn't do it.
I ordered a saree and it came with all requested changes I needed. Not sure I will order again from them. Did not enjoy the run around.
* Indian Wedding Saree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Kristin S,
We Sincerely apologize for any inconveniences.
We had a dedicated team of designers to provide the solution & customized tailoring needs, but still sometimes - some peculiar design or a Quality trouble arise which for a time can create a confusing situation.
Our team still always strive to make the customer requirements fulfill at the best to make the shopping experience more convenience & Hassle free.
Customer satisfaction is our prime motto & keeping that in mind we also tried to contact you but in absence of any revert we couldn't solve the problem you faced.
We still hope to serve you again soon for your next order!
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
So far not happy no merchandise, and keep having to pay more for shipping, etc. Too bad, I'm hoping it comes soon, or I'll contact the Better business bureau. If not here in time for the occasion I've ordered it for, I've disappointed 4 people, myself included plus the money I've lost.
* Indian Wedding Saree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Linda L.
I understand that you're upset about the shipping delay for your order, and I want to sincerely apologize for the inconvenience this has caused you.
We know how important it is to receive your order in a timely manner, and we're truly sorry for not meeting your expectations in this case.
We are in regular touch with the courier company regarding this custom clearance delay which is beyond our control.
As a token of our apology, we are ready to offer you a discount on your next purchase.
Thank you for your patience and understanding.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
The lehenga had horrible stashing on the edges it looked bad as if whoever was working on it was just not in a mood to make it right
* Indian Wedding Saree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Natali G,
We at IndianWedingSaree.com apologies for the inconvenience it has caused due to quality issue.
If product is not Liked we do take returns and refund or new product can be re send.
Hoping this will help you in future purchase.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
It was a pleasure doing business with you. The item was delivered within a reasonable amount of time.
Hello Maria Z,
We are happy that you liked our services.
We hope to serve you again soon for your next order!
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
I am a loyal customer living in Canada and I order my cloths often form your company. I pay extra for custom stitching, but I find that my outfits still don't fit properly. If i order 4 outfits, they are all different sizes. Some seem like they are extra-large. Then I have to pay money to get them sized properly. What is the problem?
* Indian Wedding Saree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I gave it 3 stars because the clothes are triple the price for quality and the clothes aren't trendy. It's like hit or miss for me. The colors are warm colors mostly. Stitching cost on top of it makes it almost impossible to buy in bulk. It's hard to find reasonable and affordable price desi clothes in the west. This website still provides better affordable items than Utsav fashion and cBazaar any day.
* Indian Wedding Saree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Firstly the customer service was really good when ordering. However, the item arrived later than quoted and I would have expected notification of the delay as opposed to me having to chase it up.
The quality of the saree was lovely but I paid for a sleeve to be added and they made the sleeves but they did not come attached to the top. Of course this meant finding a seamstress to do it which completely defeated the purpose of paying your company to do it. If that is a standard practice that should be made clear at point of sale. The petticoat arrives attached to the pre pleated saree and not separate
* Indian Wedding Saree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Paulette W,
We at IndianWedingSaree.com apologies for the inconvenience it has caused due to delay & stitching issue.
We really do not want our customer to go through such experiences. Yes certain delays happen unexpectedly which we don't intend too but we have also the regular interaction in form of delay emails to client if any such situation arise informing them the Next Tentative delivery date.
If product is not Liked we do take returns and refund or new product can be re send if possible based on item availability.
Hoping this will help you in future purchase.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
The dress looks gorgeous in the picture. I was very excited to buy this dress when I first looked at this online but I am a little bit sad after buying it. Their service is good, received it on time and I feel like the price is higher than it should be.
I am updating this review because I have since received my order, and I think the saree is excellent for the price. The material is good and the embroidery is beautiful.
The customer service could definitely improve and I'm glad that I placed my order well in advance since the shipping date changed at least 5 times with no real explanation. I still don't know about the tailoring, because I ordered it for someone else, but I'm hoping it fits.
Hello
We apologies for this delay
There is about 10 days delay in your order and we do accept this.
Due to long Diwali break we are facing delay issues only for this particular and short time period
Order will surely dispatch by 30th October
Thanks
Team-IndianWeddingSaree.com
You pay in CAD and they do all the documentations in USD without letting you know because all the prices for you appear in CAD and you pay in CAD with PayPal. You might come to find this fact when you get the notice from the courier company that you have to pay Taxes. You will have to pay high custom duties with shipping or free shipping, always. They feel "sorry for the inconvenience". They are good but not very honest in dealing and compensating.
Hello S W.
We deeply regret for the Inconvenience you faced with our part in any mode of your shopping experience with us.
We would like to solve the issues you faced in this concern & request you to kindly mail us the details at below given id to provide amicable solution.
info@indianweddingsaree.com
We await to resolve the issue within 24 hours of receiving your response.
Your Friendly Account Manager,
Yatin Bharti
reviews@indianweddingsaree.com
IndianWeddingSaree.com
Ordee takes long to come and blouse looked different from the picture. I was trying to find other items but it was not available for 7 day shipping. If you want to buy anything you have to plan 1 month ahead.
* Indian Wedding Saree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Anika, Thank you for posting your valuable review.
We always try our best to deliver the product within the stipulated time.
Sometime, the product is out of stock or the product fails in Quality Check, leading to delay.
As a policy we inform our customers about the same and sent you mail as well with the new delivery schedule in it.
If the delay exceeds a particular deadline, compensation or refund is initiated for the same.
In regards to blouse, so the difference is due to new production with the new lot of fabric.
Difference might be minor only, hope it is manageable.
We will be more careful in future when you come back to shop from our store.
Thanks
Team-IndianWeddingSaree.com
Estimated delivery date was 5/1, but came 2 weeks later. The materials was cheaper than expected
* Indian Wedding Saree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Umaima K.
We sincerely apologize for the inconvenience caused to you. We really do not want our customer to go through such experiences. Yes certain delays happen unexpectedly which we don't intend too but we have also the regular interaction in form of delay emails to client if any such situation arise informing them the Next Tentative delivery date
If product is not Liked we do take returns and refund or new product can be re send.
Hoping this will help you in future purchase.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
I have ordered on 3 separate occasions and each time the outfit was very impressive and the goods were delivered on the date promised.
Hi Suki,
Thank you very much for taking the time to review us.
We are glad that you enjoyed your shopping experience with us.
We look forward to see you again soon.
Thanks
Team-IndianWeddingSaree.com
Blouse piece was short so can't make the full length as in picture. Mint suit was nothing like in pictures.
* Indian Wedding Saree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
The lehenga isn't fluffy as the way it's showing in the picture. It's not worth the amount of money I paid for it.
Staff was rude and not professional at all, I'm very disappointed with their service. This has put me off from buying anything from this site.
Hello Kavitha A.
Hope you are in fine spirits. We mark your words too to improve us where we stand weaken.
We sincerely mean to solve the disputes & so any grievance can be solved immediately.
We request you to please drop the email so on below email id- so we can attempt a resolution at your expectation.
All your co-operation till now is greatly appreciated by us.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
IndianWeddingSaree.com
My shopping experience was amazing. The only thing that ruined it a bit was the team forgot to send one of my items and had to ship it again. Actually I was contacted by the team to confirm whether it is okay to delay the shipment due to 1 item being delayed in production. I was all good with that, stating to send the parcel all at once, when all the items were ready. However, the exact opposite was done. I had to get customs duty twice (not that serious) but I had to pay 'handling services' by the parcel distributor. When asked for a refund for that part (handling service) to Indian Wedding Saree, they failed to understand that if they sent the parcel at one go, this cost would have been avoided. I told them that there need to be accountability in this situation and they acted as if they had no clue about what I was talking about.
Hello Jaya R.
We are happy that you liked our services. We would mark your words to make our communication system more stronger.
We hope to serve you again soon for your next order!
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
IndianWeddingSaree.com
Took so long for shipping the package after placing the order. I really felt restless. The maximum should be 2 weeks and not 1 month
Dear Customers,
Thanks for posting your valuable review.
Apologize, on delay part.
I am glad that you are happy with the outfit and other services.
We are giving our best to minimize the delays as much as possible.
Order again, this time will meet on all your service expectations.
Serving you once again will be our pleasure.
On a whole satisfied. Stitching excellent. Deluvery time not bad. Material however sometimes cheap compared to price. Bought one for about 200. Material so cheap my daughter cannot wear. We had to get one in a rush at a store in states
Hi Priya,
Thank you for your kind words on our Stitching & Delivery services. We sell genuine and high quality product only.
It may be possible that your expectations for the fabric was little higher and fabric might not up to the mark.
But we can assure you that, fabric is of high quality, in its on segment. If you are not happy and if product is still unused by any chance, you can return it back for exchange or 100% refund.
Thank you
Team-IndianWeddingSaree.com
I have ordered two salwars for 42 and 40 size in Banaraci materials, One came good and the other one bottom came with very cheap material. Also, I have ordered one for 5.7 and 5 feet measurements both came the same height. I have written to them several times and always get an answer this is the way you have ordered. No answer for the bottom material. I will think twice about my next order.
Products used:
None of them
Hello Bonnie S.
We apologies for the inconvenience caused
I can see that your grievance is not understood properly
If you required we can re send new bottom again.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
I ordered two suits, I was contacted about the suits as there was changes to kameez length. I was kept pdated throughout the process.
When I wasn't happy with the suit I was offered a partial refund. Good communication
* Indian Wedding Saree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
The items are not shown with 360 degrees view. So blouse designs are a guess. Sometimes I want a desiI prefer deeper width and depth of neck hole. It is always cut toooo close to throat area. There is no section to write the length of cloth for shoulder coverage. I prefer 2 inches and I get 3.25 inches…. So I end up restictching the blouses. I have written it down on the more information box but it does to arrive to my specifications.
* Indian Wedding Saree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I ordered 4 outfits from this site and they came out okay. They didn't look identical like the pic and the quality wasn't that great. The standard size stitching also run a size up compared to diff site. Please make sure that you order 1 size smaller.
Hello Kav,
I apologize for the misfit of your product. To avoid this mistake we have come up with video tutorials on how to take measurements for males, females and children. This would help avoid any irregularities while taking measurements. To view the videos email us@ sales@indianweddingsaree.com while making your next order.
Hope to serve you again for your next order!
Your Friendly Account Manager,
Vishal Sharma
reviews@indianweddingsaree.com
IndianWeddingSaree.com
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Hello Anisa I.
Your generous praise of services is very inspiring and will encourage the team to do even better.
Thank you once again for your positive review. We assure you of our best service and attention at all times.
Thank you for your time, and we hope that you will continue to shop with us in the future.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com