• Indian Wedding Saree

Indian Wedding Saree

Overview

Indian Wedding Saree has a rating of 4.1 stars from 1,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Indian Wedding Saree most frequently mention customer service, good quality, and delivery date. Indian Wedding Saree ranks 2nd among Indian Clothing sites.

  • Service
    92
  • Value
    90
  • Shipping
    91
  • Quality
    88

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 73.8%
Positive
321
Neutral
23
Negative
91
133
See all photos

What reviewers want you to know

Positive highlights

  • I had always stoped with Indian wedding Saree and had very good experience.

Critical highlights

  • Customer service is getting poor, buying time and very persistent.
How would you rate Indian Wedding Saree?
Top Positive Review

“Wonderful and Awesome”

Ambreen E.
1/7/24

Excellent job.on time delivery and prompt communication via whatsapp.very nice and trust worthy. I shop with confidence. The quality as well as workmanship is amazing.I have bought 9 sarees in 2023 between August and December.all amazing.Will continue to support this company & buy more in the future 😀

Top Critical Review

“Poor stitching and fit”

Kudrat B.
2/28/24

I have shopped at Indian wedding saree, many times before. But I was very disappointed with my recent purchase. The outfit material was nice, but the fitting was terrible. There were extra bulges and creases and it did not seem that a professional tailor sewed it. There were 2 or 3 stitch lines inside as if someone had tried to alter the size multiple times. With the high duty fees and $100 return shipping fees from Canada to India, I didnot return it.

Reviews (1,177)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (189) indian wedding (123)
Thumbnail of user samk852
1 review
0 helpful votes
June 1st, 2023
Verified purchase

The lower cost on items got me. Ended up spending over $100 for few items… was give time initially of delivery date. Products never received. There is a reason why this company lacks reviews. They are a total scam.

* Indian Wedding Saree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user kudratb
1 review
0 helpful votes
February 28th, 2024
Verified purchase

I have shopped at Indian wedding saree, many times before. But I was very disappointed with my recent purchase. The outfit material was nice, but the fitting was terrible. There were extra bulges and creases and it did not seem that a professional tailor sewed it. There were 2 or 3 stitch lines inside as if someone had tried to alter the size multiple times. With the high duty fees and $100 return shipping fees from Canada to India, I didnot return it.

* Indian Wedding Saree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user anurags5
Yatin B. – Indian Wedding Saree Rep

Hello Kudrat B.

We're sorry to hear about your negative experience, but thank you for your feedback!
We'd like to explore this issue in more detail in order to offer the best possible solution.
If the issue can be fixed with something like a product exchange we would be glad to offer that.

Please contact us directly at below email so we can make arrangements.

Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com

Thumbnail of user anjalim27
1 review
0 helpful votes
December 8th, 2022
Verified purchase

I ordered a necklace as a gift for my friend and an appalled at the quality of the necklace. Stones on the photo were replaced by craft stickers which were falling out. I'm happy to rerun the set in the box and would be Ike a full refund.

* Indian Wedding Saree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rashmikap5
1 review
0 helpful votes
February 9th, 2024
Verified purchase

Very bad experience with the product. Never going to recommend to anyone or buy from them anymore.

* Indian Wedding Saree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user anurags5
Yatin B. – Indian Wedding Saree Rep

Hello Rashmika P.

Kindly accept our sincere apologies for the inconvenience caused.
Although our service team strives for 100% customer satisfaction, it’s evident we’ve fallen short in this instance. We do understand the frustration and stress you might be going through.

I would like to inform you that I have kept your complaint on top priority, and our team is working on it as I write this response.

Do give us the opportunity to make things right for you. Thanks for your patience.

Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com

Thumbnail of user romad15
1 review
0 helpful votes
October 15th, 2023
Verified purchase

Terrible quality clothing. Embarrassingly bad quality. Also did not receive it on time despite numerous emails that I sent informing the company of the date I needed the outfit for. Save yourself the headache and do not order from this company.

* Indian Wedding Saree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user anurags5
Yatin B. – Indian Wedding Saree Rep

Hello Roma D.

We at IndianWedingSaree.com apologies for the inconvenience it has caused due to quality,delay and for the poor customer service that you received.
We understand how frustrating it can be when you are not able to get the help you need.

If product is not Liked we do take returns and refund or new product can be re send if possible based on item availability.
We have checked your order details regarding the complain made in this regard & offered the best solution for that as mutually agreed upon.
We did shared with you the Prepaid shipping label to return the item back to us.

Thank you for your time, and we hope that you will continue to shop with us in the future.

Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com

Thumbnail of user rohitk95
1 review
5 helpful votes
August 17th, 2020

I have placed an order of saree on 18 july and till17 august we have received mail from the team that on 20 aug we will get our delivery. They have changed delivery date innumerous time and next time I will never place an order from here.
WORST EXPERIENCE EVER. FEELS CHEATED. I WANT TO KNOW WHERE I CAN REGISTER THE GRIEVANCES.

Thumbnail of user anurags5
Yatin B. – Indian Wedding Saree Rep

Hello Rohit K.

We regret for the inconvenience caused to you due to delay dispatching.
Your parcel will be delivered to you either today or positively tomorrow 19th August 2020. The same can be tracked as per the tracking details provided to you.

We await to resolve the issue within 24 hours.

Your Friendly Account Manager,
Yatin Bharti
IndianWeddingSaree.com

Thumbnail of user karlad284
1 review
0 helpful votes
December 28th, 2023
Verified purchase

I ordered 3 items on August 25,2023 and the website indicated 7 days to ship. The order was processed on August 30th. The item shipped on Sept 12th.

They held the items for 3 weeks in order to save shipping costs to send as one pkg when last item was ready. I contacted them several times to let them know I was traveling for a wedding in NYC on Sept. 19th and provided my travel date. I asked the items to be split up and was denied.

My package was ready for courier delivery to my home by Fedex international AFTER I had boarded my flight (6 hours). I paid custom duties in advance to prevent shipping delays and never got to wear the items as intended.

Luckily I had found similar items through Amazon. I will never order with this company again. It was a waste of $245 CAD.

Products used:
None

* Indian Wedding Saree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Quality
Thumbnail of user anurags5
Yatin B. – Indian Wedding Saree Rep

Hello Karla D,

We're genuinely sorry to hear about the delayed delivery of your items and we understand that it has disrupted your plans.
Clearly, we didn't live up to this on this occasion. We also understand the urgency and the impact of the delay in your schedule.
Please accept our sincere apologies.

Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com

Thumbnail of user chandd1
1 review
1 helpful vote
October 14th, 2022
Verified purchase

I ordered a kurta top for my husband in size 38 which is his normal size. We had a death in the family and I didn't check the items until a month later. The kurta was cut very small and they did not want to exchange the item for a bigger size or refund my money. I am a good customer who never had a complaint

* Indian Wedding Saree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user julies2723
1 review
0 helpful votes
February 5th, 2023
Verified purchase

I ordered a ready-made size 44 and it was not sewn properly, the armhole was very long, hips tight and the back hanging over
I sent pictures and explained and customer service said they will replace the dress which they never did and when I contacted them to find out they keep repeating the same thing again for me to send measurements

* Indian Wedding Saree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user charup2
2 reviews
9 helpful votes
October 27th, 2020

I placed an order on 06-Oct-2020 and was assured a delivery on 19-Oct. After several follow-ups for days, literary BEGGING for my order, i have not yet received my order till 27th. I clearly mentioned that i needed saree for an occasion and its no use getting it after the date. NO ONE... NO ONE bothers to reply to your messages / email. THEY WILL TAKE YOUR MONEY AND THAT IS IT. I HAVE ALL THE PROOF of their UTTER NEGLIGENCE. I faced a horrible experience at IndianWeddingSaree. If I could attach here I would have attached all the proofs of their carelessness. NEVER EVER RELY ON THEM. THEY ARE A SCAM.
THEY ARE A FRAUD COMPANY.

Tip for consumers:
NEVER RELY ON THEIR ESTIMATED DELIVERY DATE. THERE DELIVERY DATE IS AS PER THEIR OWN CONVENIENCE and CAN TAKE MONTHS.

Service
Value
Shipping
Returns
Quality
Thumbnail of user anurags5
Yatin B. – Indian Wedding Saree Rep

Hello Charu P.

We regret for the inconvenience caused to you. The words cant compensate the pains you faced in this regard & will surely mark your words to make our communication & delivery system more stronger.

Request you to please write email to below email id so the issue can be resolved.

Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
IndianWeddingSaree.com

Thumbnail of user nailab2
2 reviews
0 helpful votes
June 7th, 2023
Verified purchase

They over promise and under delivered. They keep promising to ship as they get ready but didn't.
Also a month into order, way after delivery time, start giving excuses that they are limited for certain length size and asking me ti okay the measurements that they can do.
Incompetent

* Indian Wedding Saree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user anurags5
Yatin B. – Indian Wedding Saree Rep

Hello Naila B.

We sincerely apologies for the inconvenience
We always try complete all our majority orders in timely manner
Yes some of the orders do get delayed and for those client we continuously do keep them updating via email.

In your case emailed got overlooked and we were not made aware of time sensitivity issue.

Do let me know if in any manner we can compensate for this.

Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingsaree.com

Thumbnail of user pushk
1 review
5 helpful votes
October 21st, 2019

Bought 3 items 3 weeks ago to be shipped to Mauritius. The 3 items have never been shipped. My brother everyday goes to the post shop to enquire about the parcel. Luckily I paid through Paypal and Paypal chased them up. They finally shipped it today the 21 Oct. Shame on you Indian Wedding Saree. I will never make purchaches, I would rather pay more money to somebody else than to buy with you. Its so frustrating when you buy some items and expect to receive within the timeframe expecified.

Thumbnail of user anurags5
Yatin B. – Indian Wedding Saree Rep

Hello Push K.

We deeply regret for the Inconvenience you faced with our part in any mode of your shopping experience with us.
We would like to solve the issues you faced in this concern & request you to kindly mail us the details at below given id to provide amicable solution.

info@indianweddingsaree.com

We await to resolve the issue within 24 hours of receiving your response.

Your Friendly Account Manager,
Yatin Bharti
reviews@indianweddingsaree.com
IndianWeddingSaree.com

Thumbnail of user anurags5
Yatin B. – Indian Wedding Saree Rep

Hello Push K.

We deeply regret for the Inconvenience you faced with our part in any mode of your shopping experience with us.
We would like to solve the issues you faced in this concern & request you to kindly mail us the details at below given id to provide amicable solution.

info@indianweddingsaree.com

We await to resolve the issue within 24 hours of receiving your response.

Your Friendly Account Manager,
Yatin Bharti
reviews@indianweddingsaree.com
IndianWeddingSaree.com

Thumbnail of user terryk661
1 review
0 helpful votes
October 14th, 2022
Verified purchase

I ordered 2 Lahengas for a wedding. No one told me that blouses are pre designed and there are limitations to both what style I can pick and how long they can be.

If someone had just explained that to me instead of continually telling me no, they can not make the blouse larger to accommodate my large chest, I would have worked with someone to pick a lahenga set that will work for my chest size.

Instead, everyone kept telling me no, and threatened to charge me extra.

They simply could have told me that certain blouses are pre designed and can not be altered.

I will not be buying any more Lahengas from this website.

* Indian Wedding Saree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user arveens2
1 review
0 helpful votes
December 8th, 2022
Verified purchase

Very poor service I needed my order for Diwali but it reached to me after Diwali when I wanted to cancel the order they promised me I will receive before Diwali but didn't reach just they didn't want to refund what's the use getting stock after the occasion

* Indian Wedding Saree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Thumbnail of user kristinr324
2 reviews
0 helpful votes
November 28th, 2023
Verified purchase

I ordered a sari and dress for my daughter. The custom made blouse for the sari was 6 inches too small. I contacted the company and they offered to remake. When i reached back out a month later, they said there was a fabric issue and the blouse could not be remade and they did not offer a refund. The blouse on the dress for my daughter was too small so I requested a larger size. I received the larger sized blouse but the skirt was now 6 inches too long. Again, shipped a month later than the original order. The company offered a website credit, but I asked for a full refund as I had followed their return policy. They asked me to ship all items back, which was fine but also difficult since it had to go through DHL and there were a total of 2 orders and I needed a new box. I reordered items from a different website and now am in jeopardy of having nothing to wear because of the delay from Indian Wedding Saree. I am also still waiting on a refund. They report it will be issued when the item is received, but I have no idea when that will be. My mother also ordered a sari with a custom made blouse which was not sized correctly. I would not recommend ordering from this website.

* Indian Wedding Saree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user anurags5
Yatin B. – Indian Wedding Saree Rep

Hello Kristin R,

We are sorry that you were not satisfied with the product or service that you received. We would like to offer our sincere apologies and would like to make it up to you in any way that we can.

As per the mutual discussion over the email the refund is processed & the receipt is shared on your registered email id with us.

Hoping this will help you in future purchase.

Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com

Thumbnail of user saymai
1 review
0 helpful votes
May 5th, 2023
Verified purchase

They didn't ship out my clothes until I had to call them to ship it out. Literally waited a whole month and the same thing happened twice when my cousins ordered clothes from them. Don't bother ordering here unless you wanna wait. Make sure you contact them if your stuff doesn't arrive as stated in the estimated arrival date.

* Indian Wedding Saree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user ushas56
1 review
0 helpful votes
July 15th, 2023
Verified purchase

I placed an order for 3 items, 2 that I was happy with but the lehenga was not what the item look like in the photo and did not fit well at all. When i asked for a refund i was pushed from dept to dept, no one replied to my email and and still have not heard anything. I have ordered before and was very happy but this time the quality was terrible. Will never order from them again!

* Indian Wedding Saree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user anurags5
Yatin B. – Indian Wedding Saree Rep

Hello Usha S.

We Sincerely apologize for any inconveniences.

Our dedicated complain team is always available to solve customer complains & make the customer requirements fulfill at the best to make the shopping experience more convenience & Hassle free.

Customer satisfaction is our prime motto & keeping that in mind we also arranged the Pick up of the Item you were not satisfied & once we received it back we will process the refund for the same.

We still hope to serve you again soon for your next order!

Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com

Thumbnail of user s7
1 review
2 helpful votes
November 12th, 2019

Worst experience ever.
Ordered a Lehenga with mirrors on the blouse. Before ordering I asked if it could be delivered before a certain date. They told me it was no Problem. The package was late, had to buy something els to wear and lots of mirrors on the blouse were missing. When I field a complaint, they were not helpful. After sometime they agreed on sending me the mirrors so I could glue them myself. They invoiced the mirrors for 100 USD so that I had to pay taxes even when the mirrors had a worth of 5 to 10 USD max.
Would not recommend buying anything. The customer service is very bad.

Thumbnail of user anurags5
Yatin B. – Indian Wedding Saree Rep

Hello S,

We deeply regret for the Inconvenience you faced with our part in any mode of your shopping experience with us.
We would like to solve the issues you faced in this concern & request you to kindly mail us the details at below given id to provide amicable solution.

info@indianweddingsaree.com

We await to resolve the issue within 24 hours of receiving your response.

Your Friendly Account Manager,
Yatin Bharti
reviews@indianweddingsaree.com
IndianWeddingSaree.com

Thumbnail of user anitas317
1 review
3 helpful votes
February 17th, 2020

It i could, i would have given them zero star. I ordered this lehenga choli with customized order about two weeks ago with other jewelleries. They sent me an email saying that jewelleries will reach by 15th of feb, and they are not here yet, not even the tracking number. Lehenga measurement dept. contacted me last week telling me that lehenga will be 44 inches long and blouse length will be 16 inches. I emailed them back saying that please make lehenga length only 38 to 39 inches. The emailed me back saying ok. Today a minute ago they contacted me via email stating the same question that lehenga length will be 44 inches and blouse length will be 16 inches. Why do i have to take their standard measurement if i have paid them 30 u.s. dollars for customized stiching? How lousy of them, in one week they have not stiched my lehenga of my desired length. Today is feb 17th and how are they going to sticth my lehenga choli and also going to mail me so that i can get it by feb 18th? Very lousy and bogus people. Horribly bad service. Dont buy from them and waste your money. I am out of town after feb 18th and was trusting them to send my item before that time frame or at that time frame. What a disaster. THUGS. Dont buy from them.

Thumbnail of user anurags5
Yatin B. – Indian Wedding Saree Rep

Hello Anita S.

We deeply regret for the Inconvenience you faced with our part in any stage of your shopping experience with us.
We have processed your full refund on your request & the same has been realized to you today.

Your Friendly Account Manager,
Yatin Bharti
IndianWeddingSaree.com

Thumbnail of user su38
1 review
0 helpful votes
December 8th, 2022
Verified purchase

What I purchased did not match the description or look like the images shown. I had asked the seller to show me how it it looks prior to shipping and my request was ignored. Do not recommend at all.

Thumbnail of user steffia3
1 review
0 helpful votes
August 10th, 2023
Verified purchase

I had very bad experience this time of purchasing from Indian wedding sarees. I ordered my outfit 3-4 weeks before and the delivery date on it was showing May 15. Then they said they will deliver by May 18 then May 21 and then by May 27. I had my sister's wedding to attend and didn't have anything to wear. Then I ordered another outfit which wasn't good but for the time being I had to because of bad experience. This is not the first time I am ordering but this time it was way too much. I'm just pissed with the service.

* Indian Wedding Saree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user anurags5
Yatin B. – Indian Wedding Saree Rep

Hello Steffi A.

We sincerely apologize for the inconvenience caused to you. We really do not want our customer to go through such experiences. Yes certain delays happen unexpectedly which we don't intend too but we have also the regular interaction in form of delay emails to client if any such situation arise informing them the Next Tentative delivery date.

But still as customer satisfaction we are ready to help you
We can offer discount coupon which can be used for future purchase on our web site.

Your Friendly Account Manager,

Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com

Thumbnail of user salinai2
1 review
0 helpful votes
April 1st, 2023
Verified purchase

Very bad quality what they showing in the picture or website. Nothing match with that material. I'm really sad. I spend lots money but they give me really bad quality material. I will never shopping with this website anymore.

* Indian Wedding Saree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user sikeenh
1 review
0 helpful votes
November 15th, 2022
Verified purchase

I placed the order online and when doing so it asked you to take your own measurements if you wanted it stitched there was also an additional fee that all made sense. I placed the order made the payment got confirmation and was excited. 2 days later I got an email saying the measurements I sent was for a plus size person and that I would be charged more I argued back saying no where on the site did it say this I was (a) angry (b) embarrassed that I was being called plus sized (c) the fact this was not anywhere on the site made me second guess if this was even a legit company. However I have to say desperate times for me meant I had no choice and just paid the extra. Almost 3 weeks later I contacted the company by what's app and asked when I would get the outfit as I ordered it for a wedding for Sep 4th. I was assured it would be there well in advance I have the messages to prove this. Again I texted 9 days out and was told it was being sent out on Monday (the next day). 3 days left I texted I did not get anything no tracking number nothing to be told we are sending it out this evening took longer due to the size again making me feel upset that my size had to be mentioned again. Then I was assured that they will express mail it and I will get it within 24hrs. Ok I was excited but nervous as I was not sure about making any adjustments since I had to wear it to a wedding that Thursday and Color theme was bottle green. Well guess what the outfit did not come on time, it was not sent express mail as promised and I was finally able to track it. My experience was awful I paid more then expected I was promised something that never happened and I was treated different because of my size.

* Indian Wedding Saree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user foia
1 review
0 helpful votes
February 7th, 2024
Verified purchase

Paid extra for stitching but still sent clothes with the wrong measurements. None of them looked like the picture.

* Indian Wedding Saree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user anurags5
Yatin B. – Indian Wedding Saree Rep

Hello Foi A.

We are sincerely sorry that the item did not meet the expectations and did not provide the promised descriptions. We understand that you are disappointed and we truly sorry you have faced such inconvenience.

We appreciate your understanding and are ready to take all the blame.If you still have it, please return it to us and get a full refund else you can also claim for a discount in your next order.

Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com

Thumbnail of user radhikan8
1 review
0 helpful votes
July 8th, 2022
Verified purchase

I recieved an email from this company and my address was stored in plain text and being sent over in an email. Not acceptable. Tried to message their customer service but no satisfactory reply.

Thumbnail of user anurags5
Yatin B. – Indian Wedding Saree Rep

Hello Radhika N.

We sincerely apologies for this

Just to clarify

There is no credit card info save with us

It is limited to bank premises only

So monetary wise security breach is not there

We will still work on your suggestion and will apply to web site soon

Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.IndianWeddingSaree.com

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Company Representative

Thumbnail of user anurags5
Yatin B.
Account Executive
Typically responds within 3 days
Experienced personnel coming to serving your happiness, frustration, appreciations, grievances etc. Contact me at reviews@indianweddingsaree.com to help you resolve your query ASAP.

Let's connect and share your experiences!

Your Friendly Account Manager,
Yatin Bharti
IndianWeddingSaree.com

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