• IndianRoots

Overview

IndianRoots has a rating of 2.11 stars from 176 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about IndianRoots most frequently mention customer service, business days, and order number problems. IndianRoots ranks 231st among Indian Clothing sites.

  • Service
    20
  • Value
    19
  • Shipping
    19
  • Returns
    15
  • Quality
    18
See all photos

What reviewers want you to know

Positive highlights

  • Then one of my teacher recommended Indian roots to me.

Critical highlights

  • A very sad process of dishonesty and thievery covered in care and customer service.
How would you rate IndianRoots?
Top Positive Review

“Lovely Skirt”

promila l.
1/15/16

The skirts and the skirts Sets that Indianroots are providing are beautiful, classic, eye catching, exotic. My sister was very much found of skirts and wanted to buy the particular skirts but could not find it anywhere. Then one day while surfing the net I came across Indianroots and found that skirts there and gifted it to my sister. It was amazing and my sister really loved it. Thank You Indianroots for providing variety of stuff and trends.

Top Critical Review

“Fraud Company!”

Deya D.
4/11/18

I have ordered one saree. It was going to take long time to ship. I canceled ans asked for refund. They used to reply that they are about to process every time I wrote to them. Then, they stopped replying. I have neither got the product nor refund! By seeing other reviews, I wonder how much money they made by fooling so many people!

Reviews (176)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (42) indian roots (27)
Thumbnail of user promilal1
7 reviews
141 helpful votes
January 15th, 2016

The skirts and the skirts Sets that Indianroots are providing are beautiful, classic, eye catching, exotic. My sister was very much found of skirts and wanted to buy the particular skirts but could not find it anywhere. Then one day while surfing the net I came across Indianroots and found that skirts there and gifted it to my sister. It was amazing and my sister really loved it. Thank You Indianroots for providing variety of stuff and trends.

Thumbnail of user indianrootsh
indianroots h. – IndianRoots Rep

Namaskar Promila! Thank you for appreciating our hard work. We always try our best to provide you all the latest and trendy designer collection on our webshop. You kind words always motivate our team to make each of your shopping experience memorable. Looking forward to see you shop with us soon.

Regards,
Team Indianroots

Thumbnail of user aashir
12 reviews
182 helpful votes
January 7th, 2016

Indianroots is one of the fastest growing online shopping site, and most known online shopping website, it has great deals and many different types of brands to choose from, they offers branded clothes and the fabrics and quality of products is worth and the price is also very affordable, and they give a great discounts during festive seasons,. For me indianroots is very trust worthy.

Thumbnail of user indianrootsh
indianroots h. – IndianRoots Rep

Namaskar Aashi,
Thank you for appreciating our hard work.
We always try our best to provide you all the latest and trendy designer collection on our webshop. Our endeavor is to provide best and quality service.
Your kind words always motivate our team to make each of your shopping experience memorable.
Spread the words and keep Shopping with Indianroots!

Regards,
Team Indianroots

Thumbnail of user smikshag
4 reviews
98 helpful votes
January 18th, 2016

I was looking for salwar suit online and came across this e-commerce site. The website looks stylish, fashionable and different. Under this category, I was blown with the kind of salwar suit being sold. Not typical, very classy and looks designer. The quality of the product was amazing and the delivery services were quick enough. Thank you Indianroots and I would recommend Indian Roots to everyone.

Thumbnail of user indianrootsh
indianroots h. – IndianRoots Rep

Namaskar Smiksha! Thank you for appreciating our hard work. We always try our best to provide you all the latest and trendy designer collection on our webshop. You kind words always motivate our team to make each of your shopping experience memorable. Looking forward to see you shop with us soon.

Regards,
Team Indianroots

Thumbnail of user aaraynad
2 reviews
95 helpful votes
December 30th, 2015

Hi I would like to share my experience with Indianroots. Recently one of my friend visited India from US and in order to welcome her I gave her a beautiful saree from Indian roots and trust me she loved it a lot.The moment she wore that saree she looked elegant. Indian roots has in this brand to give a taditional touch to the people.And when she was going back she bought 5-6 sarees more. Thank you Indian roots for bringing in smile on my friends face.

Thumbnail of user indianrootsh
indianroots h. – IndianRoots Rep

Namaskar Aarayna
Thank you for appreciating our hard work.
We are glad that our product/s and trendy collection brought smile on your friends face. Our endeavor is to provide best and quality service.
Your kind words always motivate our team to make each of your shopping experience memorable. Looking forward to see you shop with us soon.
Keep Shopping!

Regards,
Team Indianroots

Thumbnail of user sneham2
6 reviews
51 helpful votes
February 3rd, 2016

Being a jewel lover I am very much found of earnings. Recently I brought a black classy suit but didn't got the matching jewellery. Then I searched through Indianroots and found some of the amazing earnings. I was very much amazed by the fact that Indianroots has provided such a variety and would advice every girl that if you visit this site you will forget any other site.

Thumbnail of user indianrootsh
indianroots h. – IndianRoots Rep

Namaskar Sneha! Thank you for appreciating our hard work. We always try our best to provide you all the latest and trendy designer collection on our webshop. You kind words always motivate our team to make each of your shopping experience memorable. Looking forward to see you shop with us soon.

Regards,
Team Indianroots

Thumbnail of user asham1
2 reviews
92 helpful votes
January 13th, 2016

Recently I was searching some of the Indian websites and found Indianroots. Frankly speaking I was very must Impressed by the name of the site and wanted to search more about. I also visited the site and must say that it is one of the site in which Indian culture is reflected. The variety of design, quality and the fabric provided seem to be good. Although its not that famous site but I believe that quality speaks for itself and this can said of Indianroots as well. Lovely site, would like to buy from it in future.

Thumbnail of user indianrootsh
indianroots h. – IndianRoots Rep

Namaskar Asha,
Thank you for appreciating our hard work.
We always try our best to provide you all the latest and trendy designer collection on our webshop. Our endeavor is to provide best and quality service.
Your kind words always motivate our team to make each of your shopping experience memorable.
Spread the words and keep Shopping with Indianroots!

Regards,
Team Indianroots

Thumbnail of user aashinas
1 review
42 helpful votes
September 8th, 2015

From a very long time, I was in search of an online store that provides traditional Indian wear clothes of good quality. After a lot of search and research I came across this amazing online store called Indianroots. I have made a number of purchases from this website and almost all the products, which I have ordered from this website, are really elegant. Recently I purchased a cotton saree from Indianroots and gifted it to my mom. She really liked the stuff of the saree.

Service
Value
Shipping
Quality
Thumbnail of user indianrootsh
indianroots h. – IndianRoots Rep

Namaskar Aashina! We're glad to hear from you! Thanks for sharing your valuable feedback with us. This motivates us to serve the best to our fans and customers. Regards..

Thumbnail of user konikas
7 reviews
155 helpful votes
January 5th, 2016

Indianroots is a fantastic site to shop a lot things not only clothes but yes with wide variety of accessories. Its became my first choice to shop online. Amazing design with wonderful combinations of colour and more important we can find out accessories with that. No need to find anything else. Superb site one in all.

Thumbnail of user indianrootsh
indianroots h. – IndianRoots Rep

Namaskar Konika,
Thank you for appreciating our hard work.
Hope the product/s delivered brought smile on your face. Our endeavor is to provide best and quality service.
Your kind words always motivate our team to make each of your shopping experience memorable. Looking forward to see you shop with us soon.
Keep Shopping!

Regards,
Team Indianroots

Thumbnail of user deekshitham
3 reviews
86 helpful votes
January 1st, 2016

I had to gift my husband a watch on our first anniversary. But then the budget I thought got exceeded, so I was extremely confused. Then I tried Indian roots, thank god in the same budget I not only managed a watch for but also a very classy tie. As he is very fond of ties. Luckily he loved the gifts. I am so glad that I checked Indian roots before buying anything from the market.

Tip for consumers:
highly recommended to others must try it.

Service
Value
Shipping
Returns
Quality
Thumbnail of user indianrootsh
indianroots h. – IndianRoots Rep

Namaskar Deeksha
Thank you for appreciating our hard work.
Hope the product/s delivered brought smile on your face. Our endeavor is to provide best and quality service.
Your kind words always motivate our team to make each of your shopping experience memorable. Looking forward to see you shop with us soon.
Keep Shopping!

Regards,
Team Indianroots

Thumbnail of user shrutik
1 review
44 helpful votes
September 19th, 2015

I am writing this review to show my gratitude towards Indianroots. I am really pleased with their service. I have purchased a lot of clothes and jewelry from this website and I am really happy with all the stuff that I have purchased from Indianroots. The customer care section is also very cooperative and they have always been very helpful whenever I have contacted them for any sort of assistance.

Service
Value
Shipping
Returns
Quality
Thumbnail of user indianrootsh
indianroots h. – IndianRoots Rep

Namaskar Shruti! We're glad to hear from you! Thank you for sharing your valuable feedback with us. This motivates us to serve the best to our fans and customers. Regards..

Thumbnail of user chhavia
6 reviews
125 helpful votes
January 28th, 2016

Even I would like to share my experience with Indianroots. I was looking for Lofers on different website but could not find it anywhere the type which I wanted. Then while surfing the face book I came across Indianroots. Though I don’t trust any of the online shopping sites but I thought of going through this site once. And I must say that the variety of stuff that has been provided by them was good, I also got the type of lofers that I wanted. It was my first experience of buying stuff from Indianroots and It was one of the best experience.

Thumbnail of user indianrootsh
indianroots h. – IndianRoots Rep

Namaskar Chhavi! Thank you for reviewing us. We are glad that our product/s and trendy collection brought smile on your face. Our endeavor is to provide best and quality service. Your kind words always motivate our team to make each of your shopping experience memorable. Keep spreading the words of mouth and happy Shopping!

Regards,
Team Indianroots

Thumbnail of user jayas4
2 reviews
103 helpful votes
January 3rd, 2016

Hi, I would like to share my experience with Indainroots. Recently I had attended a friend's wedding in which she looked amazing and most beautiful bride. I asked her from where did she buy her bridal lehanga. She recommended Indainroots to me. Recently I visited the site and was amazed at the qulaity of products are available here. Amazing online store.

Thumbnail of user indianrootsh
indianroots h. – IndianRoots Rep

Namaskar Jaya
Thank you for appreciating our hard work.
We always try our best to provide you all the latest and trendy designer collection on our webshop. Our endeavor is to provide best and quality service.
Your kind words always motivate our team to make each of your shopping experience memorable.
Spread the words and keep Shopping with Indianroots!

Regards,
Team Indianroots

Thumbnail of user ritar11
6 reviews
119 helpful votes
January 20th, 2016

I must say the website is very good and products are premium. It is packed with all new trending goods. Like the styles that are quite famous among the youngsters. What I like about Indianroots is that it provides clothing for every age group. The products are also not that much costly and is easily affordable by all

Thumbnail of user indianrootsh
indianroots h. – IndianRoots Rep

Namaskar Rita! Thank you for appreciating our hard work. We always try our best to provide you all the latest and trendy designer collection on our webshop. You kind words always motivate our team to make each of your shopping experience memorable. Looking forward to see you shop with us soon.

Regards,
Team Indianroots

Thumbnail of user aarvim
7 reviews
269 helpful votes
December 15th, 2015

It was my Farwell party and i didn't had any of the traditional clothes. I was so much in tension as what to wear, then one of my friend advised me to go through Indianroots. I was amazed at the amount of designs that were available on their site and was tempted to buy from Indianroots. Amazing site and one of the best online store. Then I ordered Black Chanderi Handloom Silk Saree.

Thumbnail of user indianrootsh
indianroots h. – IndianRoots Rep

Namaskar Aarvi! Thank you for your lovely words. It delights us to know that you had a wonderful experience with us. Your kind words motivate our team to make each of your shopping memorable. Looking forward to see you shop with us soon.

Thumbnail of user sambhavit
5 reviews
134 helpful votes
December 18th, 2015

As indianroots in is booming fashion industry for online shop. Buy going through its positive review on every site i infused by this company really and quickly i had opened its site and started selecting dress for my farewell party. Finally i ordered a simple gown really when i saw it i was just amazed with the quality. Indianroots always works on their commitments.

Thumbnail of user indianrootsh
indianroots h. – IndianRoots Rep

Namaskar Sambhavi! Thank you for reviewing us. We are happy to hear that you have a wonderful shopping experience with us. We always try our utmost efforts to make each of your shopping experience memorable. Your kind words motivate out team to work hard and make each of your shopping experience better. Looking forward to see you shop with us soon again.

Thumbnail of user deepikas2
8 reviews
129 helpful votes
December 29th, 2015

As a child everyone wants their santa to give them gifts and since parents are the santa themselves, they tend gift the best they can. Recently I got a Earrings as a christmas gift from my santa.And i must say they were divine, exquisite, magnificent. I seriously dont have words to describe the design and the quality of the product. I wore this earrings yesterday and everyone was like what a earring and asked me from where i got it. Then I told them that my santa gifted me and its from Indian roots.

Thumbnail of user indianrootsh
indianroots h. – IndianRoots Rep

Namaskar Deepika! Thank you for appreciating our hard work. We always try our best to provide you all the latest and trendy designer collection on our webshop. You kind words always motivate our team to make each of your shopping experience memorable. Looking forward to see you shop with us soon.

Regards,
Team Indianroots

Thumbnail of user nehaa6
6 reviews
130 helpful votes
January 22nd, 2016

I am regular customer of Indianroots & at present their rates are very cheap & genuine & their delivery is very accurate. It is my favorite online shopping store my all experiences with Indianroots are very very good. They are providing good quality with a heavy discount. Overall I’m fully satisfied with their services.

Thumbnail of user indianrootsh
indianroots h. – IndianRoots Rep

Namaskar Neha! Thank you for appreciating our hard work. You kind words always motivate our team to make each of your shopping experience memorable. Looking forward to see you shop with us soon.

Regards,
Team Indianroots

Thumbnail of user aashik
8 reviews
177 helpful votes
December 15th, 2015

Indianroots is one of my Favourite site for shopping. Not only me. My mom, my sis is also shopped from here. Our Family shopping Destination is INDIANROOTS. I really like their delivery procedure and customer service. These are the best quality of indianroots. They delivered my red and cream kanjiwaram saree on correct time and was very amazed when i saw the saree. The quality was fantastic... so far i have no issue with this site and having good shopping from here...

Thumbnail of user indianrootsh
indianroots h. – IndianRoots Rep

Namaskar Aashi! Thank you for reviewing us. We are glad to hear that you had a wonderful experience with you. Your kind words motivates our team to make each of your shopping experience better. Looking forward to see you shop with us soon.

Thumbnail of user shrutis6
11 reviews
135 helpful votes
December 10th, 2015

I really liked their services. They deliverd my order on time... even quick than other site. I very much love the dress which i ordered. First i thought that the price is bit high but after seeing my anarkali suit. I just amazed that price is not so high as they deliverd the quality is more better or u can say best. I really liked their services and always like to shop from here..

Thumbnail of user indianrootsh
indianroots h. – IndianRoots Rep

Namaskar Shruti
Greetings from Indianroots!

Thank you for sharing your feedback, your every feedback's is important to us.

Thank you for your Kind words. It delights us to know that you had a wonderful experience with us. Your kind words motivate our team to work hard and make each of your shopping memorable.
We, at IndianRoots, assure you a better shopping experience filled with fun and complete satisfaction.

Keep visiting Indianroots and happy shopping!

Regards.
Indianroots - Customer Satisfaction Team

Thumbnail of user sohik
8 reviews
173 helpful votes
January 6th, 2016

I bought a copper colored evening gown from Indianroots and it is super-stunning. It is not too glittery and all my friends are going crazy after seeing my gorgeous gown. I am going to wear it on my cousins engagement! I am so thankful to Indianroots!

Thumbnail of user indianrootsh
indianroots h. – IndianRoots Rep

Namaskar Sohi! Thank you for reviewing us. Your kind words motivates our team to make your shopping experience better and memorable. Looking forward to see you shop with us soon and wish you a happy married life.

Regards,
Team Indianroots

Thumbnail of user shalus3
9 reviews
232 helpful votes
December 11th, 2015

I am Shalu from Noida and I am a fashion blogger. I keep researching about various fashion trends. Recently I got to know about Indianroots. It is quite a nice shopping websites. This website has a lot of variety and I was stunned to see so many classy designs all at one place! I was really impressed and I ordered a lot of stuff from this website yesterday. I am eagerly waiting for my order to get delivered! I hope it's going to be really good!

Thumbnail of user indianrootsh
indianroots h. – IndianRoots Rep

Namaskar Shalu, Greetings from Indianroots! Thank you for sharing your feedback, your every feedback's is important to us. Thank you for your Kind words. It delights us to know that you had a wonderful experience with us. Also, please be assured your order will be delivered within the committed timeline as mentioned on our web-shop.

Regards,

Team Indianroots

Thumbnail of user neetug
5 reviews
108 helpful votes
December 23rd, 2015

Hi, I would like to share my experience with Indian roots. It was my wedding and I was uncertain as to which material to choose, where to buy from. Then one of my friends recommended to go for online shopping but I was not sure whether to buy online or not as it was of the most important day of my life and I don’t want to spoil it because of the clothes. Then just for the sake of my friend went through the site and the first word that came was simply “wow”.

Thumbnail of user indianrootsh
indianroots h. – IndianRoots Rep

Namaskar Neetu! Thank you for reviewing us. Your kind words motivates our team to make your shopping experience better and memorable. Looking forward to see you shop with us soon and wish you a happy married life.

Regards,
Team Indianroots

Thumbnail of user mehakm
10 reviews
169 helpful votes
October 13th, 2015

Its a very good online shopping website and really thankful to Indianroots for delivering my products on time! I am so happy to receive them! The stuff is pretty awesome, especially the golden lehnga. I am highly impressed by your service. Looking forward to shop more from your website..

Thumbnail of user indianrootsh
indianroots h. – IndianRoots Rep

Namaskar Mehak! It delights us to know that you had a wonderful shopping experience with us. We always try our utmost efforts to deliver the products at the earliest. Looking forward to see you shop wit us soon again. Regards.

Thumbnail of user nehag6
4 reviews
2 helpful votes
February 29th, 2016

I am Neha and I have recently purchased a traditional silk saree from Indianroots. It is a crimson colored saree and I am totally in love with it! I wore it on my sisters engagement and I received a lot of compliments! Though it is a bit expensive but it is totally worth it! I am so satisfied with this product that I will order a few more sarees from this same collection! I can say it with full confidence that Indianroots has the best collection of sarees!

Service
Value
Shipping
Returns
Quality
Thumbnail of user indianrootsh
indianroots h. – IndianRoots Rep

Namaskar Neha! Thank you for appreciating our hard work. We always try our best to provide you all the latest and trendy designer collection on our webshop. You kind words always motivate our team to make each of your shopping experience memorable. Looking forward to see you shop with us soon.

Regards,
Team Indianroots

Thumbnail of user jashmeenk
4 reviews
143 helpful votes
May 2nd, 2016

I am writing this review to show my gratitude towards Indianroots. I have purchased a lot of items from Indianroots and I can proudly say that I am a loyal customer of this website. Me and my sister always purchase our stuff from this website only. I feel that this is the only website that provides high quality products at affordable prices.

Thumbnail of user indianrootsh
indianroots h. – IndianRoots Rep

Namaskar Jashmeen! Thank you for appreciating our hard work. We always try our best to provide you all the latest and trendy designer collection on our webshop. You kind words always motivate our team to make each of your shopping experience memorable. Looking forward to see you shop with us soon.

Regards,
Team Indianroots

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From the business

With a hand picked selection of high-end designer wear, hand crafted home linen, exquisite accessories and more, we are a selectively curated marketplace where global Indians can come together to shop, share and fall in love with the best ethnic produc...

Company Representative

Thumbnail of user indianrootsh
indianroots h.

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